I was not very happy about the care I got. I have mild asthma. The dentist had the nitrous oxide…read moreready. She refused to give it. The dentist didn't know I was on ODSP or had mild asthma. It was written on my chart and then referred me to Argyle Associates to get my fillings done. They would give me IV Sedation which is not covered by ODSP. I refused to be gypped out of a lot money which I don't have. The dentist was not hearing me about the ODSP or mild Asthma. She said we could try to do the fillings without Nitrious Oxide . I had a gagging reflex problem through no fault of mine. The dentist decided to refer me to get my fillings done at the Civic. Argyles associates are money grabbers toward ODSP clients. Overall the care I got from the hygienist was wonderful. The reception staff are great!

Cleaning was fair but the hygienist didn't rinse when the dentist asked, didn't vacuum except at…read moretimes the side of my face or lip, water was going everywhere, then she pushed the vacuum down my throat twice when I had to pull her arm away from me, nearly piercing my palate with a sharp implement, never once said sorry then continued to antagonize me saying everything three times like I was child. Don't play coy, passive aggressive stance against the customer! You treated me with disdain, trying to purposely hurt me when I told you the music was blasting! I'll never go there again and recommend you don't either.

Wow! What can I say about Dr. Fogel and his staff...they are AMAZING! I decided to change dentists…read morebecause mine is back home and over an hour away. I came here not expecting much of a difference from my previous dentist, but I was so, so wrong! I met Dr. Fogel and he is a very sweet man. He answered all of my questions and is extremely thorough with his examination. He even checked my mouth for any abnormal lumps and abnormal tissues for any signs of disease or cancer, along with a full jaw and connective tissues exam ( I didn't know that dentists did this type of check-up as I don't remember mine ever doing this). I finished up and really felt good about the whole experience. As I said before, Dr. Fogel is not only knowledgable, but really takes the time to explain everything to you. You can tell that he really enjoys his profession, and he is a very charismatic individual. If there was a "dentist of the year" award, my vote would definitely be for this guy. He also has a great sense of humour, as he has " We cater to cowards" on the window, which had me smiling on my way in. The dental hygienists are also very kind and professional. Definitely don't mind coming back to this dental clinic, and that's a definite first for me, I absolutely recommend this place to everyone in search or a new dentist.

Tony and Jennifer Nguyen have been my dentists for the last year and I love them. I had another…read moredentist for many years who, until I went to T&J Nguyen for an emergency (botched root canal), I thought was a good guy. I didn't realize how much better my dental experiences could be! Tony and Jennifer and kind, funny, caring, extremely experienced, knowledgeable, and most importantly HONEST. They don't go out of their way to convince you that you need an expensive procedure when really, only a simple one is necessary. They are full service, with all the proper equipment on-site so they don't have to send you elsewhere for special tests or x-rays. I'm moving to Toronto in the fall but I will still 100% use their services when I visit home because I am so impressed by their kindness and honesty! They are also bilingual!

Incredible service, attention to care and needs of clients! Highly recommend to anyone looking for…read morea great new Dentist! Ask for Dr. D!

Recently I went on a hunt to look for a good dentist in Ottawa and I happen to luck out since its…read moreclose to my work and the best one I've ever had (out of 4). I am of course speaking off Susan Daftary and her amazing staff, at the Terry Fox Dental Centre. I was having sharp pain in one of my tooth so I walked into the clinic and I got an examination the same day. Two days later Dr Daftary was playing tug o' war with my wisdom tooth and well the tooth lost. Dr Daftary is very polite and takes her time to explain everything to the patient. As far as skill goes, she is absolutely amazing. I felt no pain in getting my wisdom tooth removed and I was back at work 10 minutes after my procedure. She is also very knowledgeable and will go out of her way to accommodate the patient. I wish I could say I won't be going back but I think that's just wishful thinking. At least I know that when I return, I'll be in good hands.

Best dentist I've ever had in my life, period, end of story. I wish I could have taken him with me…read moreto the USA. I've had a lot of dentists and Dr. Walters is the best. Other dentists have been a disaster. Dr. Walters had solutions to all of my problems and the training and technology to make it happen. When I needed to get cavities replaced he knew to shrink the nerve first before putting on a permanent filling. My previous dentist did not and I ended up with a root canal. Dr Walters had a simple modern appliance for my teeth grinding, my previous dentists wanted to sell me a complicated 'old' style appliance. As a result of all of my experience with Dr. Walters, he's the only dentist I've ever trusted 100%.

Despite having lived in TO for close to three years now, rather than find a new dentist, I kept…read morereturning to Metropolitan Dental when in Ottawa for work. I suppose this fact alone speaks volumes about the quality of care. I honestly love the team at Metropolitan Dental. From my perspective, there are three elements that set them apart. Chairside manner. I have always felt safe, comfortable and included in what was happening to me. The hygenists and Dr. Walters himself always explains what they are doing and why. I have always felt like a participant in what was happening rather than simply an open mouth having things done to it. Gentle Hands. Not sure how else to term it but Dr. Walters and each of the hygenists I had the pleasure to have work on my teeth, were exceptionally gentle with how they handled the various instruments both in and around my mouth. Not once do I recall having winced or experienced so much as a twinge of pain. Warm Familiar Welcome. This one applies to all - from Grace and the rest of the team in office management and adminstration, the hygenists, right to Dr. Walters (Dr. B) himself. I have always felt warmly welcomed. I have always felt recognized. And it astonishes me to no end how the team at Metropolitan Dental remembers details about my life discussed during a prior visit. I have never understood why so many of my friends hated going to the dentist - that is until I had to see a new dentist in TO recently. The experience was eye opening....as in painful and rough!! That one visit made me realize how amazing the quality of care is at Metropolitan Dental and how easily I had taken it for granted.