I am a 58-year-old really mild-mannered retiree who rarely complains and even more rarely writes a…read morenegative review. But I want to provide a public service here so what happened to me does not happen to you. I had an ear infection and made an appointment with Dr. Ariel Grobman. I was seen 40 minutes late but I'm a happy guy, and retired, so no big deal. The doc was in a rush as I tried to ask a questions and bolted out really quick after turning back and saying "don't ever use Q-tips!" - I could hear him say "goodbye" as soon as he stepped out - but I gathered I was his last patient and it was now about an hour over so I understood even if the feeling of being rushed and questions unanswered is not ideal. He diagnosed a fungal ear infection and told me he was prescribing drops, told his assistant to fill it, and rushed out. So, I then go to the pharmacy and they tell me Blue Cross won't fill the prescription as the doctor accidentally prescribed the lotion form of the antibiotic and not the ear drops version (the difference is they have different long Latin suffixes). I call Blue Cross and they explain that there are two forms of the antibiotic, drops and lotion, and repeat that the doctor accidentally prescribed the lotion, it's not covered, and the doctor should be able to correct it. I called the doc's office and leave a message for his assistant. I go on the interwebs and they confirmed there are two forms, drops and lotions, drops are for ear infections, lotions are for jock itch (external infections). I called back the assistant seven hours later with a detailed message. All this time the infection was getting worse. Excruciating pain has now extended to my head, jaw, and all the teeth on the left side of my head. I call on Wednesday (again, the appointment was Monday) and leave yet another voicemail. Finally, later Wednesday, I call again but direct myself to "appointments" and explain all this. I was put on hold and then disconnected. I called back and was ultimately directed to the assistant. I explain this to him and he says there is no such thing as ear drops for this medicine (the ear drops are "Clotrimazole" and the lotion is "Clotrimazole - Betamethasone" in case you want to check - the doc prescribed the latter though the directions are for the former ("insert drops ..."). I explain that Blue Cross and the pharmacist and the doctor's prescription directions and the list of drugs and uses on WebMD say otherwise. I also ask how I am to get a lotion into my inner ear. He then asked me whether it was powder and how thick it was so that maybe I can get it in a dropper (I am neither kidding nor lying). I ask to speak to the doctor and he says the doctor is busy and repeats that maybe I should try a dropper. I, increasingly frustrated, point out that he claimed it doesn't exist, he doesn't know if it is powder nor lotion, that that insurance and the pharmacist said it was a mistake, that it's not liquid, that I don't have it because the mistaken medicine is not covered, and I am simply trying to get the mistake corrected. He then said "maybe you should try a Q-tip." I admit I raised my voice in asking to talk to the doctor. I try to never do so, but I was in pain. But I did not swear, nor insult him. I am not that type. Doctor Grobman then did in fact come to the phone - it was too quick for him to be given any of these facts - and simply said "you don't ever talk to my assistant with disrespect." I got through "I don't know how to get the medicine in my ear ..." before he cut me off with a "use a dropper! Good day!" and hung up. Mistakes happen. I get that. That's why it's important to return calls, to train assistants not to cover their errors by making up facts about the existence of medicines, and not to blather about using fingers and Q-Tip's to administer alleged eat medicine, and for the doctor to make sure he understands the problems first hand instead of listening to his employee's self-serving summary of any conflict. Each word is the truth. I could have embellished. I did not.

I am a 58-year-old really mild-mannered retiree who rarely complains and even more rarely writes a…read morenegative review. But I want to provide a public service here so what happened to me does not happen to you. I had an ear infection and made an appointment with Dr. Ariel Grobman. I was seen 40 minutes late but I'm a happy guy, and retired, so no big deal. The doc was in a rush as I tried to ask a questions and bolted out really quick after turning back and saying "don't ever use Q-tips!" - I could hear him say "goodbye" as soon as he stepped out - but I gathered I was his last patient and it was now about an hour over so I understood even if the feeling of being rushed and questions unanswered is not ideal. He diagnosed a fungal ear infection and told me he was prescribing drops, told his assistant to fill it, and rushed out. So, I then go to the pharmacy and they tell me Blue Cross won't fill the prescription as the doctor accidentally prescribed the lotion form of the antibiotic and not the ear drops version (the difference is they have different long latin suffixes). I call Blue Cross and they explain that there are two forms of the antibiotic, drops and lotion, and repeat that the doctor accidentally prescribed the lotion, it's not covered, and the doctor should be able to correct it. I called the doc's office and leave a message for his assistant. I go on the interwebs and they confirmed there are two forms, drops and lotions, drops are for ear infections, lotions are for jock itch (external infections). I called back the assistant seven hours later with a detailed message. All this time the infection was getting worse. Excruciating pain has now extended to my head, jaw, and all the teeth on the left side of my head. I call on Wednesday (again, the appointment was Monday) and leave yet another voicemail. Finally, later Wednesday, I call again but direct myself to "appointments" and explain all this. I was put on hold and then disconnected. I called back and was ultimately directed to the assistant. I explain this to him and he says there is no such thing as ear drops for this medicine (the ear drops are "Clotrimzaole" and the lotion is "Clotrimazole - Betamethasone" in case you want to check - the doc prescribed the latter though the directions are for the former ("insert drops ..."). I explain that Blue Cross and the phrarmacist and the doctor's prescription directions and the list of drugs and uses on WebMD say otherwise. I also ask how I am to get a lotion into my inner ear. He then asked me whether it was powder and how thick it was so that maybe I can get it in a dropper (I am neither kidding nor lying). I ask to speak to the doctor and he says the doctor is busy and repeats that maybe I should try a dropper. I, increasingly frustrated, point out that he claimed it doesn't exist, he doesn't know if it is powder nor lotion, that that insurance and the pharmacist said it was a mistake, that it's not liquid, that I don't have it because the mistaken medicine is not covered, and I am simply trying to get the mistake corrected. He then said "maybe you should try a Q-tip." I admit I raised my voice in asking to talk to the doctor. But I did not swear, nor insult him. I am not that type. Doctor Grobman then did in fact come to the phone - it was too quick for him to be given any of these facts - and simply said "you don't ever talk to my assistant with disrespect." I got through "I don't know how to get the medicine in my ear ..." before he cut me off with a "use a dropper! Good day!" and hung up. Mistakes happen. I get that. That's why it's important to return calls, to train assistants not to cover their errors by making up facts about the existence of medicines, and not to blather about using fingers and q-tips to administer alleged eat medicine, and for the doctor to make sure he understands the problems first hand instead of listening to his employee's self-serving summary of any conflict. Each word is the truth. I could have embellished. I did not. Stay far, far, away.

We are so glad we went to Dr. Leibowitz. He was honest and had a wonderful bedside manner…read more My husband had a thyroid nodule biopsied that came back "suspicious" Dr. Liebowitz was very clear with explaining the % of a chance that it COULD be cancer. Based on my husband having Melanoma 2 years prior and the reason for the biopsy in the first place was a nodule which he had for 7 years on his Thyroid became vascular. My husband and I agreed ANY percentage chance that it could be cancer to go ahead and remove half of his thyroid. We were lucky, it was not cancer. Glad that we had one of the nicest, caring and down to earth Doctor/Surgeon I have ever met. His assistant or NP or PA was also wonderful. Sorry for not knowing her title but really great group. Even the hospital was wonderful but I will do that in a separate review. Thank you Dr. Leibowitz !!

What a fantastic service. I just came to reschedule…read moreappointment and to to check My left hearing aid that died - It's fixed within few minutes. Amazing quick service !!!

My review of ENT OFFICE I had an appointment with Mauricio…read moreParra-Ferro on February 20 at 1:30 PM at the office in Plantation. I arrived early and let the front desk know I would return closer to my scheduled time. I was encouraged to complete paperwork and was checked in at 11:11 AM, with the explanation that I might be called early. There is no cell phone signal inside the building, which makes it difficult to step away or use your phone while waiting. Despite being told I might be seen early, I was not called back until 1:25 PM, close to my original appointment time. When I finally saw the doctor, I did not feel that the visit provided meaningful direction or solutions for my concerns. The interaction felt brief and unproductive, and I left feeling that my time had not been well used. I understand that medical offices can run behind schedule, but clearer communication and more thorough patient engagement would improve the overall experience.

If I could rate this practice -3, I would. While the providers are ok, the support from billing, to…read moreaccountable to front office personnel is horrible. They use unsavory methods, and it borders on illegal, which we will be filling a complaint with the board of health, as well as a lawyer. If you have been successful with a lawyer, let us know. First, if you are in network, you are NOT to collect money up front; then you take weeks to return folks money due to overcharging. That is called STEALING Sounds like they should not be in business if you cheat your customers Natalie is a liar and Bianca miserable; you know what they say about Karma

I've had this ENT practice for 21 years! My "go-to" doc is Ari Wirtschafter, who is well trained,,…read moresuper smart, and has a great sense of presentation and is patient focused. He does not over prescribe medications if your issues are related to allergies or sinus, but does offer solid advice on how to address them in our south Florida climate. He articulately explained how hearing loss, if left untreated, would contribute to cognitive decline, and affect other conditions such as diabetes and cardiac disease and high BP. Bottom line, I like him. A lot. He is part of a large practice with lots of support staff, and they all seem to work well together. And he isn't stuffy and full of himself. After your visit he walks you to the checkout staff, a nice touch. Need an outstanding very bright and articulate ENT specialist, see Wirtschafter.

I've known Daniel Ganc since he started in his medical practice in East Boca about 8 years ago…read more While I did not visit him frequently for the care of my all year long allergies, he was part of a larger ENT practice where I saw one of his colleagues. Recently I was hospitalized through the Emergency Department for the treatment of epistaxis, or commonly known as a nose bleed. So, all of you out there may wonder, especially if you have had children, what's the big deal with a nose bleed which requires hospitalization? Well, the big deal is when you're a man of my age, with underlying complex medical conditions which include cardiac disease and A-Fib, and are on "blood thinners" to prevent the risk of a stroke, then that simple nose bleed converts to a life threatening uncontrollable bleed. And that's exactly what I found myself with on a recent Saturday at 5 AM. After an ER experience which eventually led to an appropriate decision to admit, my ENT was called in to consult with the object of doing a cauterization to stop the bleed. Dr Ganc was covering for my ENT. Packing the nostrils did not stop the bleed, in fact, it caused the blood to run down my throat and create a gagging effect and development of blood clots. Yes, messy and not what you want to read about as you are glancing through Yelp having a coffee or dinner. But it was a real serious medical challenge. And you may be faced with one and need how to proceed and who to call. Dr Ganc showed up bedside at around 7:30 AM, on a rainy Saturday, looking like he had just finished a modeling shoot. Yes, he's handsome. No, he's attractive. No, he's hot. Yes, he's very very hot. But more importantly, he's imminently qualified and exceedingly well trained. A graduate of University of Pennsylvania, medical training at Baylor College of Medicine, and Rutgers-New Jersey Medical School he relocated to South Florida. He is an Assistant Professor at FAU College of Medicine and is up to date in his field. His areas of expertise include balloon sinuplasty for sinusitis, headaches and nasal congestion (who doesn't have these?) as well as voice and swallowing problems and allergy testing. But for me, not only was he a sight for weary and sore eyes, he was my savior. He was sensitive, listened to me and questioned me extensively about symptoms, what had been done in the various ER visits, prior history, and of course, the delicate discussion about going off the two blood thinners and the risks associated. After agreeing to proceed, he examined me thoroughly, through both nostrils, my throat, ears. He pressed. He probed. He held his finger on my tongue so tight and so far down my throat I thought I was in some S&M film rehearsal. But it was all necessary to determine where the bleed came from, and to properly cauterize my nostril. He also suctioned out all the blood clots that had accumulated in his throat which were causing me to gag and throw up blood. Yes this is a vivid discussion, but no different than my Yelp Friends who describe food sauces or drink mixers in exacting and sometime annoying details. Bottom line, he was there for me on an early Saturday morning and did what was needed to stabilize my condition. When he left, about 95 minutes later, I was exceedingly appreciative. He was technically proficient, sensitive and engaging. He remembered when we first met, that my partner/husband was Puerto Rican (he speaks Spanish, French, Hebrew, and Portuguese fluently) as well as some Creole. He is a genuinely nice guy, and if reviewers comment otherwise, discount their rankings. A followup visit to his office post hospital discharge was handled in an efficient and professional manner. I was squeezed in on a busy Monday morning and once in his presence was given all the time I needed. Need an ENT? If you insurance covers this provider, make an appointment immediately and get yourself highly qualified well trained sensitive care, packed into a model's persona. Go for it. Get that ENT checkup! You'll be a happy

One of the worst experiences. I came in with two issues and I left with high bills and none of my…read moreissues were solved. First of all, I asked from the start what is the price for my appointment and let me know how much is my co-pay for appointment or any procedure. Receptionist said she will check. She didn't. I had to go back and ask and I was told the price that was acceptable to me. I paid at the end of my visit. Doctor Ganc did not know about the solution for my issue that I was presenting, he kept saying this kind of procedure doesn't exist, acted like I'm crazy. After I convinced him that it does exist and wanted to show him about it online, he finally said "We don't do it here in this office". So I left without my issues solved and after one or two months I received a letter saying I have to go back to do some scans otherwise I have risk for tumors and death. It's just their procedure to scare a patient into coming back and performing different recommended procedures (that I actually didn't need, I had done it elsewhere). After about four months I received a bill for over 250$ I didn't know what about. As I was told my appointment co-pay included everything. Very rude billing department employee lied about my insurance paying their bill only now, that's why they send some strange bills after almost half a year! Just so disappointed with this clinic. By law they are supposed to tell each client how much is their payment before any procedure and NOT 4 months later! Shame. Please beware this place and read all 1 star reviews. I wish I red these reviews first, it would safe my time and money.

Doctor Battolo was on time, no waiting. He was able to verify the cause of my vertigo and had…read moresomeone do the Epley maneuver which immediately stopped the Vertigo. Also Dr. Battolo examined my nose and throat for another issue. I felt that Dr. Battolo was very knowledgeable, pleasant, answered all my questions, and I never felt rushed. His office staff was excellent and very helpful.

Outstanding experience with Dr. Dattola's ENT office. The…read morestaff was friendly and professional, Dr. Dattola was excellent, and the audiologist Dr. Holyfield was compassionate and thorough. Highly recommend.

Doctors are excellent. However the appointment I had at 8am was canceled without notice and the…read morefront desk staff was neither courteous or helpful in resolving.It is not acceptable to blame technology and the attitude would discourage me from recommending.

Rude and unprofessional administration and receptionist. I have never been to a place that tells…read moreyou to leave because they have not done their job correctly. The office administration clearly lucking manners and don't k know how to do their job, and instead of admitting their mistakes they make even more mistakes and blame others. I had lots of surprises from them and even my primary doctor admitted they have a faulty system and we should go elsewhere. Didn't want to bother with Thai nonsense. I even asked for the supervisor to solve the issues their office made and they said they have none. Stay away.

I went to Dr.Cody Aull suffering from a chronic stuffy nose…read more I was skeptical because nothing worked before. His beautiful staff did a few tests, I met with Dr. Aull and am absolutely shocked that after an in office procedure that he preformed, I am able to breathe thru my nose for the first time in my life. I cannot say enough good about this man. If you have any doubts, abandon them. Let him do his magic and you will celebrate with more energy, greatly reduced snoring and if you have eye pressure, watch it disappear!!!!

From the owner: Otolaryngologist Cody B. Aull, D.O., diagnoses and manages diseases of the ears nose, sinuses,…read morelarynx (voice box), mouth and throat, as well as structures of the neck and face at West Palm Beach Breathe Free. Dr. Aull, a former U.S. Navy flight surgeon, received his Doctor of Osteopathic Medicine at the University of Health Sciences/Kirksville College of Osteopathic Medicine in Missouri. He completed his residency in Otolaryngology and Surgery/ENT Internship at Northeast Regional Medical Center in Missouri