Came in to see Dr. Alvarez for an annual week visit (as required by my Medicare Advantage insurance…read morecompany). I had to fill out several pages of forms prior to seeing the Doctor. These were forms to be completed by hand (not digital, old school) and then had to be entered manually by the receptionist. I was a new patient and it would have been nice to have completed these forms online, prior to my visit. My appointment was set for 10:00. I did not get in the back for my triage until 10:30 and did not see the Doctor until after 11:00. They do not use a digital scales or blood pressure machines. Medical devices could use some updating. They required me to have an EKG, even though I expressed that I did not want one. They told me they would not bill my insurance and that it was for internal use only and was required by the Doctor. The examining room had rules on the wall and advertising for allergy testing, with two notices to turn your phone off as well as a referral policy. No artwork. The lobby was also decorated with policies on all the walls. Although, they did have lots of brochures for services and magazines on the waiting area. Now for my visit with Dr. Alvarez... the Doctor had a wonderful bedside manner. He was warm and friendly. Dr. Alvarez gave me a thorough exam and gave me some good medical advice. He spent a fair amount of time with me, I did not feel rushed. I would highly recommend Dr. Alvarez to anyone seeking a solid primary care physician.

Doctor is great, front desk staff is the worst I've ever had to deal with. Rude and slow. These…read morepeople have stuck a nerve with how they deal with patients in person and over the phone. When someone is unaware and needs to be educated you do not hang up on them, you correct them. It is common knowledge to say goodbye before ending a call. Just normal manners. Which they have NONE!!! I understand some people have bad days but you don't get a pass to be bad at your job.

Here to express my deep disappointment with the ongoing care my child has received at your office…read more Unfortunately, I have experienced several concerning issues that I can no longer ignore. Dr. Suarez has demonstrated poor bedside manner, and both the doctor and the nurse practitioner have appeared distracted and disengaged during multiple visits, more judgmental This has not been a one-time occurrence it has happened often enough that I feel the quality of care is unacceptable. When I call to provide updates, I am often told the doctor is unavailable, and important information I provide is not communicated to the physician. This has created confusion and gives the impression that I, as a parent, am not following through which is simply not true. It's also concerning that the doctor is frequently unavailable or on vacation, contributing to a pattern of inconsistent care. Today was the final straw. I brought my 10 year old daughter in for a physical, to discuss updates on her medication, and to have an evaluation form completed so we could move forward with her care. At no point did I request a medication refill. However, I received a call afterward where the doctor was condescending, dismissive, and twisted the purpose of the appointment entirely. The nurse practitioner also misrepresented the visit in a way that made me feel unheard and mischaracterized. The communication from this office and in between the dr and nurse has been poor, and I no longer feel confident that my child's health needs are being met in a respectful, professional manner. As a parent, it is upsetting to feel ignored, cut off, or misrepresented especially when I am trying to advocate for my child.

I had two sick kids, both of which have gone to this establishment since birth. With growing issues…read moreover the years ignored on our side due to our love for Suarez and Aliki. I cannot take it anymore with the downright outrageous mistreatment of clients from your front of house staff. What really done it for me was the following phone call I had to dolphin FIVE weeks ago. Last month I had two very sick kids. They had no time to see them both within the same appointment nor could they actually see the two sick appointments in one day. Difficult in itself to not be able to see two children from a family at once, but okay. I've tackled that in the past. But on this occasion I was extremely worried for their health and told them I would have to go elsewhere to seek immediate treatment. I asked Victoria for my medical records so that if another doctor asked any medical records I could answer them. Only to be met with extreme hostility and mindblowing rudeness. She believed I was leaving their practice, which at the time was not my intent. I was told and I quote "well that's going to take a few days, and it's our paper and our ink so you're going to have to pay for that". (Fast forward still no records have been provided) Naturally, it went from wanting to seek care once since they couldn't see me, to never again. There is a bald gentlemen who has never ever once been kind. You are made to feel a complete bother to them all. It's been over a month, I have called and asked to speak to multiple people including Aliki and Dr Suarez to be told "well let's see if they call you back". I find it really hard to believe those two ladies wouldn't care enough to call. But perhaps I am wrong. I am from a small town in a small country and always loved that they knew my kids and were warm women. All I want is my child's records to move on from feeling so downright awful. So if anyone would like to give me a call before I seek legal counsel please do so ASAP. Niamh Zocco

she is the best Doctor that i know i been coming to her for over 10 years and she is very…read moreprofessional doctor

I've been a patient of Dr Borge for a few years. Her office is small and quiet. She spends a long…read moretime with each patient and is super personable. The best part is that although she's a knowledgeable doctor, she's also well versed and open to natural medicine. Such a rarity in the western medicine world especially with a dr who has been practicing this long.

I generally have an appointment with the PA. The PA is aware of my background and my desire to have…read moresomeone I can trust as a main medical contact. I have insurance that does not require me to go to a primary but I prefer to go to the primary so someone knows all the different conditions I am managing and the treatments to ensure there isn't a conflict. Today, I had an appointment and got the RN. Unlike the PA that seems to be interested in the medical profession, the RN is rude (won't let you ask any questions without interrupting), arrogant (can glance at a screen for a second and from that glance can disregard all the other doctors and procedures done over the last 40 years), and argumentative (literally argued about everything while not knowing and disregarding prior diagnosis from real doctors). It came to light today that on other occasions that he has operated in an ethically gray area. Prime example is not only on an escalated issue, called back and allowed me to believe he was a doctor and then to covered for the front office by suggesting that I pay out of pocket because they didn't know how to complete the paperwork for prescription. This while putting my wellbeing in jeopardy due to all I can assume is laziness. Another time refused cancelled on appointment on a Friday afternoon because because he didn't want to complete the appointment and even with the severity of the issue, thought it would be better for him, if I waited for another doctors office to schedule a appointment knowing that would be weeks out. When I said that I needed to address the issue sooner he then wanted me to go to the emergency room all without knowing the history or background. The PA is great. She does not always agree and sometime acts in the best interest of the practice, but I have not had any ethical issues, or had to deal with the unnecessary arrogance that I always have to deal with with this RN. I think someone needs to remind him that he is not a Doctor or PA and that all patients are not completely ignorant about the conditions they have been managing for 40 years. I would suggest it might be worth a couple minutes to let them finish a whole sentence without having to be rude to be heard. I will be following up with the state as I do believe that an RN allowing someone to believe your a doctor so you can gaslight them is ethically wrong at the very least, but likely far more serious than that.

Never got to see the doctor... spent about a week on the phone with the staff. Made numerous…read moreappointments for me and changed them last minute due to their mistakes. When I finally got an appointment, I had to call them as I received no contact. Waste of time.

Dr Dach is a brilliant physician besides being an empathetic human being. His wife is a doctor of…read morePsycology & a welcome addition to his medical practice.

I have been a patient of Dr. Dach for 5 years. He was the only doctor that understood and was able…read moreto treat my hypothyroidism and Hashimoto. In the past few months I was going thru severe hormonal imbalances while transitioning in to menopause. Dr Dach was very helpful and always available for consultation. With the proper dosage of compounded medications I can say now that I feel great and no longer tired, irritable and cranky.

I am so thankful for Dr. Schiovani's service to our veterans! She is professional, pleasant, and a…read morepleasure to be treated by. Doctors' visits can be intimidating, she just makes you feel so comfortable.

Love Dr. Gambino Excellent bed side manor. Goes over…read moreeverything. Would recommend Staff is also efficient

I would not recommend this doctor to anybody it seems like they just care about your money and have…read moreno compassion for the pain that you're going through not understanding some people don't have insurance and have to pay out of the pocket then on top of that they treat you with no dignity and want to diagnose you for what they think your problem is stay away untrustworthy they go to sleep happy at night with your money in their pocket while you are the one suffering after having medication that was prescribed from the emergency room that was working just fine with the combination of my other medicines they decide to give you medications that you have allergic reactions to without asking you if you might have a reaction to these medicines very dangerous this doctor has no ethics not understanding that he's inflicting pain on other family members

My kids have been patients of Dr. Nancy Chiang since they were kids. My kids are 18 and 21 years…read moreold. They will not see any other doctor. She is amazing with kids and teenagers. My 21 year old still wants to be seen by doctor Chiang because he found out that as long as he is going to school, he can still see her. Dr. Chiang is a wonderful, caring and excellent doctor. My family is happy to have her as their Pediatrician.