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ABQ Affordable Service

5.0 (1 review)

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2 years ago

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PQuail Realty& Management - some of the debris left in the yard

PQuail Realty& Management

(23 reviews)

North Valley/Los Ranchos

An excellent company who are a pleasure to work with and just solid genuine people…read more I wish more places was like them! -- UPDATE -- I have now worked with PQuail realty (as a tenet) for 2 years and my opinion of them is only higher than before. Good people, good work ethic...honest and balanced in their approach to everything. Not only would I go through them again to rent, I would hire their services if I had property or needed real estate help! They are not only knowledgeable, but well founded...a rare gem!

The worst quality & unprofessional realty service we've encounter. We rented the property via the…read morenet and assumed we were receiving this unit in a decent condition. The property was given to us in a filthy condition. The realty company was informed immediately & the issues we encounter with the trash in the yard and the dirt & grime were never fully resolved. Once our lease was up the Pam Harris the owner tried to "intimidate" us to sign another lease by verbal threats of immediately increasing the rent by 10%. We refused to bend to this intimidation and then she immediately became more aggressive by demanding to know when we were leaving. This property is in such a disgusting condition that the neighbors are hoping they will sell. They've also informed us they had a difficult time getting renters. This (IMO) is why they are trying to squeeze every penny out of us they can. On top of this, getting things fixed is never a smooth process. I continually have to send reminders. We gave our 30 day notice & Pquail realty's response was we need to pay rent past a 30 day notice because of the day of the month we sent our 30-day notice. This office has treated us very poorly on top of renting us a home that was previously occupied by a mechanic who worked on cars at the unit (we are informed by the neighbors & all the oil dumped in the yard & not cleaned). There's also car repair debris throughout the yard. We have never been late paying rent & have taken really good care of the unit. I would not use their services as ( in my experience/opinion) they look for every opportunity to do the bare minimum & while wanting more & more. The owner is extremely unprofessional in my interactions with her. She has accused us of removing items from the yard that were gone before we moved. This shows me that she didn't assess the property upon receipt of it. She also lack professionality by preferring to bicker rather than act on resolutions. The cleaning crew she hires does an adequate job & leaves the messes partially cleaned or not at all.

Del Mesa Properties

Del Mesa Properties

(12 reviews)

North Valley/Los Ranchos

We were skeptical to consider Del Mesa to be our property management company after seeing the 1…read morestar. Upon further investigation,we realized the review was from 2009,& the management has changed. Debbie handled our first property & had it rented quickly. As we travel frequently,Debbie (& Lorraine) have taken care of issues that have arisen from appliance delivery,to an overflowed Toilet & faulty heater situation. Everything was done in a timely fashion with little involvement from us. We would highly recommend using Del Mesa to manage your property,and to show how pleased we are Debbie is presently the manager for our second property.

I have had Del Mesa Property Management manage one of my rental homes for two years, and I feel I…read morenow have enough experience to give a fair and honest review. During that time, I worked primarily with Debbie and Sarah. While things ran smoothly on autopilot, whenever issues arose their communication and professionalism fell short. One example: Debbie scheduled AC and refrigerator repairs without ever seeking my approval, even though she was required to do so. These repairs totaled over 500 dollars, and I only discovered the charges on my statement the following month. That lack of communication is unacceptable. Property owners should not be surprised with significant expenses. Another serious issue happened when the last tenants moved out. Debbie did an inspection and said everything looked great, but I was skeptical and asked to perform my own. She agreed and told me to pick up the keys to do so. While I was inspecting, the toilet flooded and I needed an emergency plumber immediately. When I called Del Mesa, Sarah refused to help, claiming that once I picked up the keys, I had taken possession and they were no longer responsible. That was never true. I was told to pick up the keys solely to do my own inspection. I felt intentionally misled and left to deal with a disaster on my own, even though the issue clearly stemmed from tenant damage under their management. I had to pay out of pocket for an emergency plumber, then file an insurance claim for flood mitigation, which required tearing apart the downstairs and rebuilding. This cost me 2500 dollars through my deductible, plus at least a month of lost rent. According to Mr. Rooter, the toilet issue should never have passed Debbie's inspection in the first place. The inspection itself was far too lenient. The house was left dirty, with dead bugs, grime, and a yard in terrible condition with fallen trees, overgrown weeds, and general neglect. Debbie offered no help in getting the property cleaned or the yard restored in time for the next tenants, who were moving in just seven days later. I had to urgently hire and pay for cleaners and landscapers myself. She also missed smaller but important issues, like a broken bidet, which I had to point out. Throughout all of this, Debbie and Sarah showed zero accountability. Instead of owning mistakes and helping resolve issues, Debbie often responded to my emails with curt one word answers, as if I was bothering her. Overall, Del Mesa's handling of my property has been extremely poor and unprofessional. They left me with major problems that arose entirely under their management, and provided little to no support when it mattered most. I would strongly advise looking elsewhere for a property management company.

Kellogg Agency - Sky filled with multi-color, hot air balloons

Kellogg Agency

(12 reviews)

North Valley/Los Ranchos

Kellogg Agency managed my property since 2005 and did an excellent job in finding qualified, long…read moreterm tenants. Over an eleven year period my property was rarely vacant. Any repairs or upgrade related issues were quickly and professionally resolved. Never once did I have any concerns how the property was being managed. Additionally, all the staff was extremely friendly and professional when contacting the office and very thorough when answering questions or following up on repair related inquiries. In June of 2016 the property was put on the market and Kellogg Agency handled the sale of the property which went off without a hitch. I would definitely use them again in the future.

If you are looking for an older POS house to rent for a lot more than you can mortgage a new house…read morefor Kellogg is your place ! Terrible managers that will nickel and dime you and gouge you for cleaning when lease is done. I can never recommend leasing from this company. If you want a great house that is yours and not a crappy rental I can not recommend these great folks enough in the next paragraph. We bought a really great home from them and became fast friends with them as new residents of ABQ Jayma and David Reid work together to specialize in serving clients who are looking to buy or sell property in Albuquerque, Rio Rancho and other surrounding communities. They have a comprehensive understanding of the market and are skillful in strategic pricing and marketing. They are enthusiastic about working with their clients towards their best interests. They are committed to providing professional and trustworthy full service. The Reids are available to help their clients with all of their real estate needs. DAVID REID CELL. (505) 463-6602

The Albuquerque Real Estate Group - Tim Fish, Associate Broker

The Albuquerque Real Estate Group

(2 reviews)

Eastside

Best experience ever! My husband and I were first time home buyers and we had no idea what we were…read moredoing. To make matters even more complicated, we were trying to conduct most of the transaction from out of state. From the second we contacted him, I felt like Tim was someone we could trust. We knew a little about Albuquerque, having lived there several years ago, but we had no idea what area we actually would want to buy in. All it took was one phone call with Tim where I described the type of house and the lifestyle we were looking for, and he hooked us up with a number of houses to look at. Our first day in, we spent the entire day looking at houses. Despite the fact that my husband and I had a million questions about everything, Tim took the time to research and answer everything we wanted to know. I also loved that when we asked him for an honest opinion on a house or neighborhood, he actually gave one. There was none of the, "well its your house..." type of talk. I appreciate a straight shooter when it comes to making such a large investment and his expertise, particularly when we were looking at repair costs on older homes or homes with rental attachments, was invaluable. Tim also never made us feel pressured to make a decision on a house. My husband and I saw several that we liked on that first day, but not one that we thought had that "I'm home" feeling. The following day, Tim took us to another house that had just come on the market. It turned out that the last house was "the one." Tim immediately got to work (on a Sunday!) and by Monday, the house was ours. He stayed with us and kept us updated (sometimes daily if we had questions) on the mortgage process. Even after the house was done and sold, he kept in contact to make sure that the agreed upon repairs were being completed. If we ever move again, we will definitely be using him!

Our good friends moved to Albuquerque 3 months ago and ended up with Tim as their agent to find…read morethem a home. My wife and I joined them while Tim was showing the homes and we all were most impressed with both Tim's knowledge of local market conditions and of real estate rules in general, especiall all the new ones. Our friends ended up buying a $500,000 three bedroom home through Tim and got an exceptional deal, although they have a bit of cosmetic work to do. But oncve that is done, the home should be worth perhaps $100,000 more due to its commanding view and wooded location. Although we did not personally deal with Tim, we sure will when we move to Albuquerque to join Fred and Janice.

ABQ Affordable Service - realestatesvcs - Updated October 2026

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