The worst quality & unprofessional realty service we've encounter. We rented the property via the…read morenet and assumed we were receiving this unit in a decent condition. The property was given to us in a filthy condition. The realty company was informed immediately & the issues we encounter with the trash in the yard and the dirt & grime were never fully resolved. Once our lease was up the Pam Harris the owner tried to "intimidate" us to sign another lease by verbal threats of immediately increasing the rent by 10%. We refused to bend to this intimidation and then she immediately became more aggressive by demanding to know when we were leaving. This property is in such a disgusting condition that the neighbors are hoping they will sell. They've also informed us they had a difficult time getting renters. This (IMO) is why they are trying to squeeze every penny out of us they can. On top of this, getting things fixed is never a smooth process. I continually have to send reminders. We gave our 30 day notice & Pquail realty's response was we need to pay rent past a 30 day notice because of the day of the month we sent our 30-day notice. This office has treated us very poorly on top of renting us a home that was previously occupied by a mechanic who worked on cars at the unit (we are informed by the neighbors & all the oil dumped in the yard & not cleaned). There's also car repair debris throughout the yard. We have never been late paying rent & have taken really good care of the unit. I would not use their services as ( in my experience/opinion) they look for every opportunity to do the bare minimum & while wanting more & more. The owner is extremely unprofessional in my interactions with her. She has accused us of removing items from the yard that were gone before we moved. This shows me that she didn't assess the property upon receipt of it. She also lack professionality by preferring to bicker rather than act on resolutions. The cleaning crew she hires does an adequate job & leaves the messes partially cleaned or not at all.

An excellent company who are a pleasure to work with and just solid genuine people…read more I wish more places was like them! -- UPDATE -- I have now worked with PQuail realty (as a tenet) for 2 years and my opinion of them is only higher than before. Good people, good work ethic...honest and balanced in their approach to everything. Not only would I go through them again to rent, I would hire their services if I had property or needed real estate help! They are not only knowledgeable, but well founded...a rare gem!

Brett is amazing to work with. Tactical Real Estate are fantastic landlords. They run a business,…read moreso they want their tennants to be happy, and feel like their rental is home! I strongly recommend giving Brett a call if you are looking for an immaculate home.

From the owner: Brett focuses on the buying and selling real estate in Bernalillo and Sandoval counties, including…read morethe Westside of Albuquerque and Rio Rancho. In addition, he is a licensed Certified Distressed Property Expert and can represent his clients in short sale and bank owned properties. Whether you are buying or selling real estate, or seeking investments that generate income, Brett brings an honest, ethical and creative approach to each client to accomplish individual real estate goals. Brett's mission is to make the buying and selling of real estate as cost effective as possible while maintaining the highest level of service. He provides accurate and up-to-date information, skilled analysis and sound real estate advice. His approach is a team approach, and together with his clients explores new ideas and technology, making the selling and buying of real estate faster, less costly, and easier.

Unreliable. They simply would not schedule service after agreeing to install a simple kitchen…read morewater filter. Kevin Oleary koleary62@gmail.com responded within 2 hours by email on a Monday morning--"We are available for that service! Our availability is as follows: Have various times available Wednesday or Thursday this week. Our rates are as follows: $75.00 for the first hour and $60.00 per hour far any additional time after that." I responded yes within an hour by email and also by phone. I received an email on Monday after 6pm that said "Our scheduler will contact you 1st thing in the morning." I did not receive a call (or text or email) from anyone--even after I sent a polite follow-up email and another polite phone message. I am OK if they could not schedule right away, but they should respond with their true availability and communicate if that availability changes. I pray that he will find guidance to help him be accountable in his business.

After seeing the reviews for this business I decided to give them a call. After using their…read morewebsite and the number provided to request services no one has responded and it has been about 6 days.

As a tenant, I had a great experience with AQM. I relocated to Albuquerque on short notice due to…read moremilitary orders, and they made the process as easy as possible. Scheduling a viewing was quick, the application was simple, and move-in went smoothly. The home I rented was well maintained, and any maintenance requests were handled quickly. I only moved because I received orders to another state. I truly appreciated my experience renting through AQM and would gladly recommend them.

I was really bummed when I unexpectedly had to sell the house and move into a rental unit…read more But I have to say that Sam and Matt at AQM have made an unpleasant process as pain-free as possible! From scheduling a showing at the property, to lease signing, to getting the unit in perfect condition, it has all been a breeze. Sam and Matt are excellent communicators. They take the time to let me know exactly what is going on, and when. Their responses to all of my questions have been extremely thoughtful and kind. It has truly been first class service all the way. And, the folks they use for maintenance and their cleaning person are just as awesome. They communicate well, show up on time, and do an amazing job. AQM has turned an unpleasant situation into a truly positive experience. I really can't recommend them highly enough!

Incredible service!…read more We used Thunderbird Realty when we purchased our house this summer and were extremely impressed with the above-and-beyond service that Melissa Benevegna provided us. Buying a house was more involved than we remembered, and Melissa was with us every single step of the way. She walked us through everything as a helpful and friendly guide, and also put us in contact with the highest quality home inspector, as well as roofers, and HVAC folks. Melissa was incredibly knowledgeable about the quality of the property and her assessment from the initial walk-through was spot-on. I would never skip a home inspection, but I will say that she was great at understanding what was and wasn't going to be an issue with the house. I can see where that would save potential home-buyers a lot of time when looking at multiple houses. Thunderbird is truly a company that cares about their clients, and making sure that they find a home that is a perfect fit for them. We could not have been happier with the service! Top notch!!

SLUM LORDS!!! Rude, don't keep appointments, do not accommodate disabilities, and didn't even show…read moreup after THEY got to pick the time! Worst apartment viewing I've had!! I can't imagine actually renting from these disgusting people!!

Lacey Mattox was professional, knowledgeable, and personable. She answered all my questions and…read morethen went above and beyond by helping me establish a Blue Door online portal account. I was completely satisfied with her service. DB Cohen

Lease Issues Prior to Move-In…read more I am submitting a formal complaint regarding our tenancy with Blue Door Realty. Prior to lease execution, we were informed that renovations would be completed within one week. The work was not completed until more than one month after we had already taken possession of the property. As a result, we incurred several nights of hotel expenses, which were later reimbursed through a one-month rent credit. Maintenance and Habitability Concerns In August, the property's air conditioning system failed and was not repaired until March. During the initial move-in inspection, we also identified an upstairs window that would not latch or properly seal, creating a security concern. Despite repeated maintenance requests, this issue was not resolved until March. Remediation and Health Impacts When the window was replaced, contractors identified mold in additional windows, leading to a remediation process lasting approximately six weeks. During the final phase of remediation, we were required to stay in a hotel for one week due to strong chemical odors. We informed management that a household member has a documented disability and that the fumes created a health concern; however, reimbursement for this displacement was denied. We were also instructed to place support animals and a pet in the garage during remediation. Following remediation, the shower was removed and remained unusable for approximately one and a half weeks. Throughout the remediation process, start to finish was six weeks, management declined to engage alternative vendors to expedite repairs. Security Deposit Dispute After move-out, our security deposit was returned within New Mexico's required timeframe. However, the refund check could not be processed due to a legal name change following divorce. When this was communicated, management questioned the validity of my identification rather than assisting in resolving the issue. I explained the legal name change and referenced prior email correspondence, which had not received a response. We were informed that a $100 administrative fee would be required to stop payment and reissue the check. We were unable to locate any lease provision authorizing this fee. Management further stated they considered their obligations fulfilled and would not provide further communication unless the fee was paid. General Concerns Throughout the tenancy, communication was inconsistent and maintenance issues frequently required repeated follow-up before resolution. While some issues were ultimately addressed, delays and lack of responsiveness were persistent.

Worst management ever. My washer sucks they come every time and supposedly fix it and every time my…read moreclothes are still soaked and my ac keeps leaking. My fridge is leaking also and it doesn't seem to change no matter how many times they stop to look at it. They do not value their tenants.

This place sucks. When you call for anything the staff acts like you're bothering them. Office is…read morealways closed and communication is nonexistent. Lease says there's a 3 day grace period for rent but if it's one day late they hit you with fees. Alan violates the lease agreement when he wants to so that it accommodates him. Our water didn't work for 4 days from a repair they failed to complete and they only repaired it because we threatened to sue. From 2018-2023 we had to deal with them giving us the run around when we needed repairs. They would often come into the house without notice and legit took items from us, and when we installed cameras SURPRISE they stopped stealing from us. These people took jewelry, cash and damaged our closet door where the cash was. For well over a year our dishwasher, front door, garage, and disposal was broken and when we requested it to be repaired, we never received any repairs. They'll always say "we'll put in a work order" but I doubt it takes 3 years to fix something, then again, their maintenance person is a complete imbecile who would always make excuses for his lack of knowledge of repairs (we're sure he's like the slower family member they HAD to give a job to). We ended up purchasing a new dishwasher, microwave, and door, then, the idiot maintenance guy who only showed his face when it was something THEY needed had the audacity to threaten us with legal action if we removed OUR purchased items when we move. We took our stuff anyway because for one, the maintenance guy was an idiot, and because I'm sure they would have used our purchases to justify not repairing what they needed to for the next unlucky victims. They're crooks who never keep they're word. These people are going to be sued for sure, if not from us, from someone else who's tired of their lies and dissatisfaction. Their properties are mediocre for what is charged, crooks is putting it lightly. Overall please avoid this company, you'll be slapping yourself if you rent from them. I truly hope they go out of business, get pregnant, go bald, get a UTI, and have an unhappy life. This is coming from the chilliest person who never complains about anything, but these people are on some serious drugs or on a mission from the dark side to make the world a more horrible place than it is. Beware because again, you'll slap yourself for getting involved with these fools. Photo attached is what you'll get if you give this place an ounce of your trust.

I worked with Jannette at PS Properties. Jannette is very professional, very smart, knows her…read morebusiness and very friendly. Her responsiveness was also excellent. I love working with great people. I would strongly recommend PS Properties to anyone seeking to do real estate business and or needing property management in Albuquerque, NM. Silver A. Fisher

The absolute worse ring of theft there is. Laptop stolen…read morewhen their contractor came to do work. Also they will accept your money and not fix their PROPERTY properly. My toilet is moldy and I was told to basically leave. Not only will this mold cause sickness but mold will kill a person, in which they have no remorse and would rather move another family in. The air didn't work for an entire month and not just the air - the property is is infested with bugs and ants. Again as an army veteran this is NOT acceptable. I'm home bound but can't live in my own home due to mold. And what make matters worse you can smell the mold overtime. They even sent a molly maid to scrub it who barely spoke English to avoid replacing the toilet. How is the other bathrooms toilet new but the master bedrooms toilet is ancient ancestry old. So many things I can go on about but it's not worth my time or sanity. Being that I moved out of a moldy home and back into one makes the situation worse.. and the fact they are aware, makes me furious. Poor veteran- poor me- rich rental property lol