I've been a client of About Face for many years. The entire team is professional and hospitable, I always feel like I am in the best hands. Ericka has the "Midas Touch", she seeks to understand my goals and talks me through my options. She is thoughtful, approachable, and direct in her approach, and masterful in her injection skills. Highly recommend! read more

About face has been great to me for years. I walk out looking good and feeling good every time. Very professional and pristine office and very friendly! You will love what ever they perform on you!! read more

If I did a 1 for this business it was 1 to the negative- I'm retracting due to all I've learned about facility & Owner:/ "Aw-ohh, Buyer Beware"!!. This 1 is a 2 chain med~spa. I'm sure she made $$ for other locale by S'!ing her Botox pts. It's 1 of the easiest products to "fudge with"!! It comes in a powder form. It's at these MED SPA'S/DRS. OFFICES that the product is mixed w/ saline. Each facial area requires varying strengths. Botox should be prepared in front of pt! ? Ask Why it's prepared prior you prefer that it's done in front of you! It's your face, you'll be spending big $$ on this product at the wrong office. There are literally & unfortunately 100's out there, waiting for you to come through their door so they can make bank on you!! Read & ask ?'s. Great web~site~REALSELF!! It's a known unfortunate fact that many "shitalities or med-f'ed spa" do not follow the specific guidelines. They are rogue a$$l3 injector's making a bundle off your wrinkly crinkly face! BUMMER DUDE. It's watered down so the PT is receiving virtually water!! At 1st You'll leave exhilarated. They get you after you're established. You look good than after a few off visits the # of injections aren't working & it's the 3rd x you've returned. It's Time to question injector, try to get a refund & find an honest Injector!! My results~ Day 3 I see some of the expected results. In a week sometimes 2 (?) you should see what was expected & what the INJECTOR ensured! BOTOX WORKS IF DONE ACCORDINGLY!! Maybe some Pt's are on a med creating a resistance or other! For myself I can tell you with 100% confidence it works, it is an awesome product!! Botox was created by Dr. Jean Carruthers. A Canadian eye doctor. This Physician found that injections erased wrinkles as easily as stopping eye spasms!! What a find & Thank you to Dr. Carruthers! Memories-- 1st time you go, you'll see results. When you aren't seeing any results time to find a new HONEST INJECTOR! Why?? Because the professional injector is mixing it to make a s#!÷ ton of $$$. I know Botox!! I have used this product since 2006. 1st~ find a Professional Injector w/ an impeccable reputation!! 2nd~ask ?'s. 3rd~ A PT returns within a week of injections & if you're not seeing what INJECTOR ensured, typically a common practice is to get more injections=GRATIS! AFTER spending $100's you want to see results. I've gone to some ked facilities to say the least. When it's not showing here's a few ditties the INJECTOR or Receptionist may put forth-- #1..." I think you need to find another injector" You'll receive a letter via mail, #2"~We are sorry. We think it is best for you to find a new provider due to your negative comments & questioning the professionalism of the Physician or P.Nurse injector" #3~"You're expectations are too high"! Wrong & B.S.!! A great online read from~ AMERICAN FAMILY PHYSICIAN. This article tells all, includes how botox is mixed for each area. It shows higher percentage of botox to saline for 1's, crows feet, forehead, lip lines & bunnies. Please read Article~ BOTULINUM INJECTIONS FOR FACIAL WRINKLES!! THIS is by far the best 1 I've read on botox, how it's reconstituted & the outcome!! I heard someone say they had gone to a botox party & had horrible results! If you're not checking the INJECTOR & or the PHYSCIAN that'll be treating you it's not a smart move & honestly somewhat stupid. I've been there & done that so don't take offense. I understand. The 1 thing I've learned in my life is not trusting anyone unless it's a contractual agreement, signed & they're TRULY looking out for your best interests opposed to their own. This is my opinion of About Face & I'm sure this owner nailed me for $1000's. In the end you scramble wondering if you'll find an honest Injector thanks to 1 to many like the abovementioned. read more

About Face Medical Aesthetics - I'm burnt on medical masks! I love lip gloss/sad I can't wear it. I know=pathetic. Don't take life too seriously! Thanks for - Medical Spas Near Me - Stratham, New Hampshire

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I loved going into about face today. The staff is well put together, everyone there is very nice. The spa is modern, and clean. You know that you are going to have a great experience by time you leave. Thank you, to Shannon who prepped me, she was on time, efficient and very helpful. and to Jill who did my facial treatment. She explained the treatments throughly and directed me in the direction that best suits my skins needs. Im already looking forward to my next treatment. I'm excited to build a skin care relationship with Jill as time goes on... my new favorite place. read more

Wonderful, caring and talented staff! Very private setting. Very professional. Ericka has years of experience.

I have been going to About Face for over 8 years now, so of course I am happy to give them 5 stars and a great review. I have had several treatments and procedures done with Ericka, who is also the owner. Ericka is beyond knowledgeable in all areas of skin care and anti-aging. She is incredibly THOROUGH and will always give me her honest opinion on what I need and most importantly, what I don't. I do not see myself ever allowing anyone else besides Ericka and her staff to touch my face or my lips. I consider myself more on the conservative side with filler and botox and while I want to get my money's worth, I never want to appear over injected. Ericka and the AF team have a great balance and understanding of knowing what is best, for each individual client. The office is clean, nicely organized and accommodating. On average, I spend between $1500-2000.00 per visit for filler and botox (every 3-6 months, depending on how often I need touchups) and I leave their office feeling more educated on the process, the procedure and new, innovative products on the market. Lastly, I leave my appointment feeling confident that my skin, my requests, my needs and my health are at the forefront of the provider and the treatment. Thank you Ericka, for a great client experience every time. read more

Disappointed. Appointment was schedule several weeks in advance. Arrived 15 minutes early for appointment. After 20 minutes AFTER my appointment time (and several walks about the reception room), receptionist finally came out to say the previous appointment was running late, (Stating the obvious) and was not sure when it would finish. I left a disappointed customer. One star because they had sparkling water. read more

Oh where to begin! There aren't enough AMAZING things to say about Ericka & her staff. Professional yet feels like you've know them for years , caring , genuine, just the best ladies around ! Ericka changed my face & made me feel great about my skin again. I can't even begin to thank her. I will never trust my skin to anyone else! The office is beautiful & clean ! Best place & people around! read more

Awful experience. My face morphed into something from another world. Technique was so bad, it's apparent Ericka didn't want whatever she was injecting into my face to ever come out. With that said, my nightmare is far from over. Save your money and your face!! read more

Erika is wonderful! She is down to earth and I never feel like I am being "sold" products I do not need. And most importantly, I trust her judgement. read more

I've been a patron of About Face and specifically Erika for about a year now. The minute you walk into their space you feel relaxed and well served. The staff is attentive in a very professional manner. Erika is what I call a "creative problem solver." By this I mean that she uses both her professional abilities and experience, combined with a bit of talented artistry to achieve the the desired end goal. She discusses your options with you, and let's you decide how much or how little. She keeps up on all the new trends and services, which makes you feel confident in the services she's recommending. She's a talented lady, and we're oh so lucky to have both she and her talented group here on the Seacoast of New Hampshire. read more

After searching around for local offices that offer fillers, I stumbled across AboutFace. I called and scheduled a consultation for my lips. From the phone call, to the consultation, to the actual injection, everything was exceptional. Ericka made this a very stress free procedure for me. I was extremely nervous that my lips wouldn't look natural, but the end result were just the opposite- natural and just the plump I needed! Ericka explained everything before numbing and injecting. I felt minimal pain, as Ericka had explained it would be tiny pinches. Healing was normal, I had slight bruises, but the swelling went down after a day, and after 3 days my lips were perfect! I am so happy with the results and how welcoming the whole staff at AboutFace is! I referred a friend and she was just as pleased as I am. I will most certainly be returning when due, and I will continue to recommend Ericka and her team to my friends! read more

I went to this spa for years. My last treatment was coolsculpt- spent over $1,000. And got NO result on the treated srea. I made a few attempts to see ericka, the owner, just to review and discuss alternatives. I am was not allowed to see my before and after pics and was given such a runaround and made to feel that i was the problem by the staff that my several froends and i will find a new spa. read more

Terrible customer service! My experience w coolsculpting was very similar to kim m's. i got no result, was told that i could not see my pictures and told more than once by the office manager that i should "just get a surgical neck lift". I never even asked for refund; simply to see ericka again for another coolsculpt treatment or for a different option to treat the area. I was given such a runaround and made to feel that I was inconveniencing them by calling to ask to be seen again due to lack of result. I, like Susan G., was a customer for many years. During that time, i bought all the products and tried all sorts of treatments as suggested. This business has grown to an extent that there are so many people working but it is more difficult than ever to speak w or make an appt w ericka due to her hours of availability. I am finished w about face, will write about the miserable way i was treated (when i did not receive a result for treatment that was very expensive) on social media and i am taking the considerable group of friends with me to a medi spa that stands by their work. On the about face homepage, it says that you "believe in "treating you as an individual". Doesn't that include being available to communicate w a long time (or any) customer who, after following the "custom treatment plan" as outlined did not get desired outcome and spent quite a bit on it? read more

Very nice people but when you spend almost 4,000 in cool sculpting with no results and you were told it would work and you can't get all of your money back for something that didn't work, it's very unsettling. Wouldn't ever listen to someone again and I learned my lesson. It only works if you do multiple times so save your money. I was also informed that it didn't work on somebody else and they actually got all their money back I didn't. read more

Buyer Beware. After being a patron of Ericka for two years, following suggestions and increasingly purchasing treatments --and understanding that the expected results would be a product of treatment and re-treatment with Botox -- I was surprised when the result of my last treatment (at a hefty $500) seemed way off the mark. I experienced facial movement almost immediately and it just continued to devolve. When I brought it to Ericka, she intimated that my expectations were perhaps too high despite the fact that, it being MY face that I look at everyday--I knew that this last treatment had NOT approached a reasonable expectation of immobilizing the between the brow frown lines for any expected period of time. Instead of supposing that perhaps her application was maybe not have been as precise as it could have been that day and to re-treat for an acceptable result, I was made to feel that suddenly I was some sort of continuously dissatisfied customer and that they decided to "sever" their relationship with me. As far as I am concerned, that was an unprofessional and unkind way to handle a complaint from a longtime client--instead of considering what might have been a less that satisfactory outcome from the practitioner side of things and why that might be so, I was simply dismissed and made to feel like some kind of crank. So at this point I feel ripped off of both my money and my dignity as an intelligent participant in this business relationship (now "severed" !!) I recommend that you find a practitioner that can reasonably work through issues with the product and the application without getting defensive and dismissive. read more

Erika and the staff are perfect for this environment. Extremely knowledgable and great "bedside manner". Make you feel completely at ease, excellent judgement and great knowledge of not only their products, but of others as well. They don't put down other practices or products, but instead just do an amazing job and let their products, services and talents speak for themselves. It's such a treat to go there and get pampered. read more