I just had a bad experience with one of the paint guys, I'm sure they might not all be the same but this one was condescending and acted like everything I needed was too much work for him. I tried showing him some pictures of colors I had on my phone and he wouldn't even look, I understand a phone doesn't show the real color but I said "could you just suggest something close or point me to similar colors I could look at?", his answer: "well I would have to sit down and look through everything ". Then he finally looked me up in their system he found that I had bought several quarts of different colors years ago and kept questioning me why I would do that, I said idk maybe I was testing colors? He said "you would buy samples for that , not quarts, were you painting each wall a different color?" I said "I was doing the interior of a whole house, I don't remember, but is the color I'm looking for in that list of quarts you have?!". "Idk, he replied, I'd have to look through all of them". At that point I just grabbed my stuff and walked out.
I have purchased so much from them through the years, not only paint, also expensive wallpaper and blinds!! Not going back unless the owner calls me and apologizes!! read more