I want to give Tyana a shout out she stay an hour later so the last four ppl could donateread more

I want to give Kudos to Manny at the center, they were having issues with a printer and I was being…read morebypassed to go on the donation floor. Manny handled it very professionally and got me on the floor and gave me a skip the line pass for my trouble. Thanks Manny!

It's a great place to give back. I enjoy the staff for the most part and you can make a few dollars…read moretoo. The location at Olney Plaza I believe is the best. I visited everyone of them in the Philadelphia area and for me this location is the best. I would say give it a try. A lot of people that donate have jobs and are responsible people. I had a misconception of that at first. It's a very layed back environment. CSL PLASMA get the 5 star salute!

This is about the Yeadon PA location. I arrived at about 350 PM as a new donor. The Staff looked at…read moreID and said that I must go to the Broad and Olney location as they did not accept donations from Philadelphia residents. Then why is this not indicated on the website? I wasted half of a day to arrive here. Im not going to waste another day reporting to a location that is clear across the entire city of Philadelphia. I have read reviews about people who walk out of CSL plasma carted out to an emergency room because of their incompetence. They were not rude but the fact they had an armed guard is an indication of the interactions that go on at this place. NEVER GO HERE. I only wasted my time. Goodness only knows what these idiots could have screwed up.

I wanted to review the American Red Cross overall. I think that they are a wonderful organization…read morefor obvious reasons!!! I have the utmost respect for everyone in the health care profession, especially angelic (for the most part!) nurses! The American Red Cross usually has the most amazing nurses working for them. Last night, at my donation in Somerdale, NJ, was no exception. A sweet older man, named Frank, not only did my check in, but also my donation. He was friendly, positive, and gave a great stick. We had a nice conversation as well. Frank even told me to help myself to the snacks in the cantina since they would just be sitting there when they left. So I did, and my son was thrilled w/ the Ritz and mini Oreos! Every now and then you'll get some free "swag," which is nice, but I can care less. I've been donating off and on since I was 16. I feel it's my part, helps my community, and my great type of blood mixes with all other types. Yeah, that's me ;) If you've never thought about donating, please look into it.

this has to be the most unprofessional Red Cross I ever been too!! My husband donates twice a year…read more he had an appointment on a Saturday late afternoon. We got there and was ringing the bell to be let in several times. no one came to open the door. we continued and finally was let in by an employee with an attitude. She was angry. If you don't want to work with the public then you are in the wrong profession. My husband is in great shape works out and eats healthy. They are going to deny him to give blood because they claimed he had a heart arithmetic and he is not allowed to give blood. this was a bold face lie!! they wanted to leave and not attend to him because he does the power red.. he rescheduled and was taken on Monday in collingswood with no problem. I demand the management investigate, he was checking his blood pressure all day thinking something is wrong with him!!! The reviews are here for a reason, do not go here!

this place is horrible everyone is walking around not helping anyone. three ladies have bad…read moreattitudes up front. stay away from the blonde hairded black lady with the fake eye lashes she is very rude i've been here no 2 hours and they still haven't called me yet

Last week my husband went to Ked in Cinnaminson. He had a male worker stick him so many times his…read morearm blew up with a blood pool. He was told he could not donate again that week. Nothing for his troubled not even a sorry. This week he went back and AGAIN a similar situation with another worker. He has been donating since 2009 at different centers. Never ever had he had any problems. This place has coworkers arguing infront of clients, workers sitting around while clients are waiting and the line is out the door. We switched here due to convenience of location. My husband said he fears for his health and does not want to return to a place like this. He may even stop donating all together due to this set of incidences! Shame on you KED!

I signed up fora class to get cpr certified but got lost because of meter parking so I tried to…read morereschedule but. They refused in such a rude way I was floored! No money back sorry No rescheduling sorry! No money back! So ignorant I was in tears. Shame on them for taking my $115 I bust my butt doing home healthcare and not even a little consideration from anyone! Very disappointing!!!!

I had a great experience at the Red Cross this morning. My husband and I have been talking about…read moredonating blood so we booked next-day appointments online through the Red Cross app, which is super easy to use and tracks all of your donations. There was minimal wait time when we arrived for our scheduled appointments, and we were in and out in less than an hour. All of the staff members I interacted with were friendly and helpful. Blood is currently being tested for coronavirus antibodies (among other things, surely) and results will be available in the app within 7-10 days. Definitely a great bonus of donating blood right now, if you're eligible!

The staff at this location is amazing. Dereene and Kiana took care of me today. They were kind,…read morefriendly, and very good at their jobs. I would highly recommend Stem Express East Norriton to anyone who wants to donate for the greater good.

I've looked into donated before at other clinics. Those places looked run down and shady and the…read morestaff were very short so I never moved further. I submitted a request for an appointment at StemExpress online and received a call minutes later. I was able to set up an initial appointment for that day. I wasn't sure what to expect walking in but the decor was very clean and welcoming! The staff was super friendly and offered me snacks. I filled out my paperwork and was taken right back. The initial draw was a normal amount for tests. The whole process was super quick and I was really impressed with the entire experience.

This location is an excellent place to come in and have a fast, efficient and friendly staff assist…read moreyou with your plasma Donations. The facility itself is run very efficiently. Please note you should allow 1.5 hours minimum from start to finish with your appointment.

Excellent facility and caring staff! They're informative, and their first priority is their…read moredonors. I felt completely at ease during my donation.

The beautiful ladies here are extremely nice and know what they're doing. They get people in and…read moreout quickly and will assist you with anything that you need. Never had any issues here and never really had to wait for long event with the place packed.

I read a very bad review about Interstate blood bank. I have been there in the past at least 3X and…read moreit was fine. The clientele vary but I was treated well. It is great place when you need a little money quick.

So, maybe not all American Red Cross locations are made equal? I've been donating platelets at the…read moremain Spring Garden location occasionally, but I recently decided to try out this other location. Walking in, I was greeted and provided with the absolute best service you could get while sitting still for two to three hours. I mentioned that I had an issue before with my return arm and they decided to flip arms and even use a different vein. It was actually so much more comfortable for me, for this long process. I think this will be my new location going forward.