A young man name Christian at the rewards center satisfies me as a customer service . Just want is…read moresupervisor know that . He's always a great help

Very bad customer service. Do not waist your money with this company. Luan Blake is quick to jump…read morefor her 10% but when the tenant needed battery replacement on the smoke detectors to the unit she was renting from us, Blake contacted us owners to drive 34 miles to replace the batteries ourselves, She even contacted us for a removal of a water beetle. The day we notified them that we wouldn't be renewing with them, they terminated the contract that same day. This company didn't even wait until the end of the contract which was about 1 week. As of right now we are still waiting to hear back from them even though we have tried on multiple occasions. This is in regards to us getting our key and our control back for our property.

Employees were very unprofessional. Good prices but would never rent from them again due to…read moreunprofessional like building managers and office workers

They raised the rent too high.Don't do any repairs. No safety, the gates been broken for 3 years…read more The gate in front is never worked. I just need to find a good place.

Excellent experience so far! Dennis was communicative and answered all of my questions as I took on…read morethe big task of getting my mother's house ready to be rented out. I appreciated that he scheduled calls with me, and walked me through every step. I also appreciate their standards for renters so that I can trust that we will find a good and reliable tenant. It's been a great first time experience using property management for me! And their rates seem very reasonable and in line with other similar companies

It was a pleasure speaking with Mr Massey. Really professional and patient…read more If you need property for residential, reach out to them and you won't be disappointed

We've worked with this property management company for the past year and have had a great…read moreexperience. The team has always been professional, responsive, and easy to work with. What we appreciated most was how organized and proactive they were throughout the entire year. Maintenance requests were addressed in a timely manner, communication was clear, and they consistently made us feel valued as clients. We truly appreciate their reliability and would definitely recommend them.

We picked them to manage my mother in laws property. Hass was upfront, transparent and answered…read moreall questions we needed. When we met Hass to discuss our needs he was great, not pushy or "salesman" tactics and felt like a good fit and someone we want on our side. Highly recommend.

Gave this management company a shot but they really suck. The people are okay but the service is…read moreshit. We signed a lease in advance and lease said everything would be BRAND NEW. Original move in date was on the 23rd and they pushed it for the 29th of the month. It was a huge hassle trying to get my money back and after 2 weeks we got our full refund. There was no fridge and no stove in the apartment either. Shitty ass company. Don't trust them. Be safe out there y'all. 0/10. The main manager Monay doesn't know how to properly run a company.

This management group is terrible if they are planning to rent out a home looking like it was left…read more Obviously they do not care, red flag of you plan to rent from them that they will not take care of any damaged issues. but they have also now ruined the neighborhood by leaving this home looking this way. As a management group there should be more responsibility in cleaning up the property when tenants leave. They must be expecting whomever moves in to pick up all the junk and take over the mess. Its just very upsetting because that's not what this neighborhood is, its not a dumpster for them to allow this to look this way. How embarrassing to call yourselves any kind of incorporation with those types of business ethics. I give them ZERO MINUS

Enrique and Ashley at TrueDoor PM - Inland Empire provided first-class service from the moment we…read moreengaged them until tenants were successfully placed in our property. I was truly impressed by their professionalism throughout the entire process. Enrique offered many helpful suggestions on how to prepare the house for rental and recommended a cleaning service provider, Precision Chem-Dry, which did a fantastic job. Ashley efficiently prepared the marketing materials for our property. She arranged professional photos and videos and set up a 360-degree virtual tour. Our property was rented out within a couple of weeks after being listed--the fastest among the nearby rental homes. Throughout the process, every staff member we worked with at TrueDoor's Inland Empire office was professional, responsive, and genuinely helpful. TrueDoor also offers loss-of-rent insurance at an affordable price, which is quite rare and provides additional peace of mind. For all these reasons, I'm happy to give TrueDoor Inland Empire a 5-out-of-5-star rating!

Octavio, the Maintenance Coordinator, has been great with handling and coordinating the resolution…read moreof issues with our rental property. He's quick, efficient, and goes above and beyond. We appreciate his efforts. Ashley,the Property Manager, has been great too with setting up our property for rental. She's organized and efficient. She's prompt when we asks for requests or questions. We appreciate her efforts.

Ingrid and the entire team have been amazing! I recently went through a separation and Ingrid…read morehelped me get into a beautiful rental in less than a week. She was responded quickly, honest and really kind! Thank you so much!!!

This company is horrible. By far the worst I ever dealt with. Ingrid especially, lies and tells you…read morethat property owners are going to install this and that just to get you in to sign the lease. Sadly none of it will be true . She constantly avoids my calls and emails. The whole property management team is useless. If looking to rent try renting directly through the landlord. If not I recommend you look for a new place . One word to describe this company is INCOMPETENT!

I went to view an available property and had a good experience with agent Robert. All communication…read morewent to hell after I asked if my service dog was allowed. He told me no dogs allowed at all. Once I was informed him that was against the law to deny an applicant or a tenant residency he ceased all contact. Would no longer return my texts and when I'd call he'd end the call. I text about a week later asking him to confirm this with the OWNER and I got a response from a Jason, who asked if I had documentation for me service dog, which I provided. After several hours with me texting multiple messages of the documentation asking if it would suffice I received no response. I had my daughter call from her phone and low & behold they answered! They clearly discriminate and do not know the laws. I would never recommend to anyone.

We have been using Ken Scott Realty for our Property Management for almost 2 years. Jonathan is…read moretruly the best!! Always professional, friendly and responsive. We plan to purchase additional investment property and look forward to working with Ken Scott Realty and Jonathan for all our property management needs.

I had never rented before so I was anxious about the process. Craig was first rate from the initial…read morecontact to the completion of the lease . He was easily accessible , answered my many questions quickly and never made it seem a burden . There was definitely a personal touch . He was accurate in telling me what the rent would be ...he rejected a potential client or two and eventually settled on a tenant who turned out to be very reliable paying and returned the space back to me in very good condition. I can't recommend Craig and his Exceptional Property Management team enough . You will not be disappointed . Sincerely Brian O.

I worked with some other company prior to Exceptional Property Management (EPM) and they wasted my…read moretime and couldn't get my place rented for over 2 months. After 2 weeks of switching to EPM, my place was rented at a price I'm happy with and EPM commission is fairly priced. But what I like the most is working with Greg from EPM who is very professional and always responds to messages in a timely manner. Highly recommend them. Thank you Greg!

As first-time landlords, we were definitely nervous about navigating the rental process...but…read moreworking with Brooke from Stellar Property Management has made all the difference. From the start, she's been incredibly communicative, intuitive, and knowledgeable. Pricing is fair and inclusive. Straight to the point which we prefer. Brooke anticipates needs before they arise and handles every detail with professionalism and care. Her ongoing support has given us peace of mind and confidence in managing our property. We truly feel lucky to have her in our corner!

Stacey, in Twain Harte, is outstanding. She is immediatley responsive if you contact her about a…read moreconcern, and empathic during the process. She knocks herself out to keep you informed along the way so you aren't left wondering what stage of resolution your issue is in. She is a breath of fresh air at a time when many give a feeling of "I don't care". Fortunately, she does!