He canceled 2 scheduled appointments, last minute and through text. I prefer using local, small…read morebusinesses, lesson learned here!

Josh is knowledgeable in what he does and overall amazing!! He's transparent and goes above and…read morebeyond in all he does. I cannot recommend him enough! Don't waste your time going to other HAVC companies cause J Brack HVAC is on point!

Brad did a great job at fixing an emergency water leak under my house, I called him at 10am and he…read morewas out there that afternoon by 1 pm. Had my leak located and fixed within the hour. Most company's were going to charge me a horrendous emergency fee but Brad was fair pricing and it didn't cost me a fortune. He even told me how I can get the large water bill reduced by calling the water company and telling them there was a busted pipe, thank you for your help Brad!

I requested an estimate on converting a wood fireplace to gas, installing a kitchen sink and gas…read morecooktop. Brad answered the 1st time I called and came the next day to give me an estimate. He was very friendly and knowledgeable. Unfortunately our service took longer than planned. Brad stuck with his original estimate. Would definitely recommend. Thanks

A very unethical business! Job wasn't done right which caused damage on my end. $10,000 dollars…read moreworth of damage. Company denied doing anything wrong.

Had them come out and service both AC units and do a tune up and had them service my tankless water…read moreheater also. Jake who serviced the AC units took the time to check everything over and make some adjustments to airflow to make the house more comfortable. Very pleased with the experience. Same thing with the tankless heater explained what they were going to do and even fixed a drain tube that had come off. This is the second time they have serviced my tankless heater and first time doing the AC I signed up for the yearly maintenance program while they were here.

This is the second time I used Cracker Jack Air Pro's. Last night I came home to a hot house and…read moreCracker Jack couldn't make it out until the next morning. So, I called a highly rated AC company in the Bryant area. They came out and told my that my compressor would need to be replaced with a new system. The next morning I received a quote for 6k from them. I decided to have Cracker Jack perform a 2nd opinion, and within minutes they determined that the compressor was not the issue with a power surge that was noticed. The issue was just a fan replacement! They did not bad mouth the other company, but showed alot of class by stating they could see why the other technician was mistaken. Cracker Jack did a fantasic job for me again. I cannot recommend them enough!

Beware of this company, get a second opinion before committing to any repairs from them. Also, the…read moreowner of the co Brandon Stowe, has a history of dishonest work in the yelp reviews of his name. I spent $980 for faulty and unnecessary repair work to my AC unit. Crackerjack installed unnecessary parts (the wires were not even connected) and an incorrect part causing my condenser motor to overheat and shut down. Crackerjack offered to return and repair the motor for another $630. Thankfully, i did not allow them to return and I got a second opinion from a reputable HVAC contractor and found out about the fraudulent repairs. Once the correct part was installed from a reputable HVAC contractor, my unit has been working perfectly.

Update. It's been a week tomorrow since I attempted (3 times...2 calls where I hung up when the…read moreanswering machine came on and 1 where I left a message) to contact them and have not received a single response to one that was an emergency and one that is an annoyance. Not even a "do you still need our service" call. Very unprofessional business.

They came out, quoted me, repaired the damages and cleaned!!! I will definitely use JPs Plumbing…read moreagain.

I was initially happy with the service thru my home warranty but I had a friend who is a plumber…read morereview the work and he said there were some subpar items. The biggest issue is the fact that I was charged for a water alarm and it was never provided.

I contacted them by phone and explained what I needed done I was give a rough estimate of what it…read morewould cost and was told they would have to come out and see what I need to have done. I called back a few days later to schedule an appointment to get a real estimate and no one answered the phone over the next week I called repeatedly and left voice messages. I sent text and email and never heard a thing back!