On 6/17/26 Eric Pratt called my wife Christine on her day off for scheduled appointment. Eric…read moredidn't leave a message and immediately texted her about a tile order. There is a system called Brown Bear that Eric preached to all employees to utilize but then doesn't utilize it himself to see status of employee. My wife made sure that she had put in her day off in Brown Bear. So my wife did not respond as she was on her day off and will not prioritize work above family. When my wife responded via text to Eric upon her return to work, Eric didn't acknowledge as he was upset about it and throwing a temper tantrum like a child. Later that day when it was convenient for Eric he told my wife he can meet with her in the shipping office. At which time they discussed the tile order in question and my wife told Eric that she will not respond to work calls nor texts on her off time. Eric just looked at her and walked out without even an acknowledgement. How disrespectful and unprofessional. As a person and operations manager Eric, you should know better and treat people better. If your managers accept this type of behavior then they are just as guilty and the business is not a professional one. Please be careful as a customer for this is not a business to support.

Very poor customer service after two weeks sales still had not walked across the street to prepare…read moreestimate, just to replace one countertop.

I've have to say, Earth Art is a top knotched business. They have 2 show rooms show casing giant…read moreslabs of stone. They carry some very unique pieces that you will not find at most counter fabricators! They are extremely professional, return quotes very quickly and follow up with you! They have a computerized system to show you how your slab will lay out. Very cool! If you are about detail, they are all that!

From the owner: Earth Art Kitchen & Bath specialize in design, fabrication and installation of kitchen granite…read morecountertops, bathroom vanities, showers, reception desks, and laboratory counters. Although granite counter tops are our specialty, we take pride in handling full kitchen and bath renovations from demolition to completion. We also provide a full line of cabinetry and flooring.

I used to be a great fan of Floors and More some 12 years ago. Their sales person Akbar was…read morefantastic. We recently moved to new home and found that Akbar has retired but Kamran (senior management) was going to come out and give us an estimate. We needed a backsplash, some minor kitchen remodeling, new carpets, and a potential larger renovation to our living room built-ins. He gave us a verbal estimate of the backsplash and said he'd get back to us very soon on the other estimates. We never heard from him again. We had to call him to get updates and he then told us that their tile installer couldn't be found and they couldn't install - and oh btw the new price was higher than what he quoted us verbally (higher than anyone else who gave us an estimate). No estimate for carpets or the other work ever came. He wasted so much of our time waiting. They honestly don't care anything about their customers like they used to. At least it feels like that.

They have a sign stating counter tops at $39.95... well they do not have that only remnant pieces…read more I say FALSE Advertisement. Do not go there!

I had no idea where to begin with remodeling two bathrooms in my home, basically at the same time…read more Marsha listened to what I hoped for, but more importantly, observed my style and interests. In doing so, she designed two new bathrooms for my home that have increased its value and will give my family years of enjoyment ahead. I couldn't be more appreciative of the Badens and their human approach to this whole endeavor. They are exceptional people who do outstanding work. So grateful for them and their talents!

From the owner: Complete custom kitchen and bath designs, Large assortment…read moreof cabinetry, appliances, and countertops, Visit our custom kitchen showroom, Countertops - DuPont Corian and Zodiaq, Granite, Laminate, Cabinetry - Del-Wood, Kountry Kraft, Appliances - KitchenAid, Bosch, Thermador, Jenn-Air, Maytag, Whirlpool. We offer many built-in appliances - refrigerators, ovens, microwaves, toasters, paper towel holders, and more. Repair of damaged Corian (yes, it CAN be repaired!). We also build custom cabinetry for all rooms in your house - living room and library built-ins, built-in clothing storage, dresser drawers, and more. Stop in and visit our showroom, or call Elwood McIntire Kitchen Specialists LLC today at 540-662-2296 to schedule your personal design consultation.

Not every home project should be a DIY--and we definitely learned that the hard way! After…read moreaccidentally damaging the granite around our sink cutout trying to install a more updated sink, we reached out to KBT Marble & Granite for help. They responded incredibly quickly and provided an unbeatable quote. Ercan came out the very next day, repaired our DIY mishap, and got our kitchen back up and running in no time. What really stood out was the outstanding customer service. Ercan took the time to explain the repair process in detail, answered all of my questions, and even shared great ideas for future projects. It was also wonderful to see what a family-oriented business they are--his daughter was there helping, and together they made a fantastic team. If you're looking for skilled craftsmanship, fair pricing, fast service, and people who genuinely care about their customers, I can't recommend KBT Marble & Granite enough. We'll definitely be calling them again for future projects!

Ercan was absolutely awesome from his responsiveness to my Yelp request, scheduling, being…read moreon-time, and fixing my under mount sink that became detached from the granite vanity countertop. The original installers were lazy and used only glue. Ercan put in multiple clips and anchors to make sure it would not fall again.

We had a fantastic experience with Loudoun Granite & Quartz--our new countertops are beautiful and…read morecompletely transformed our kitchen. The quality of both fabrication and installation exceeded our expectations, and we couldn't be happier with the result. Mustaffa was exceptional, showing incredible attention to detail and true pride in his work throughout the installation. His craftsmanship made a noticeable difference in the final outcome. We highly recommend Loudoun Granite & Quartz for anyone looking for stunning countertops and outstanding workmanship!

Outstanding. I ordered four bathroom vanity tops (see example). The products delivered are…read moreexcellent. The customer service from Kaan and Mustaffa was also excellent. Loundoun Granite was not only the least expensive but they delivered in less than two weeks. My wife and I could not be happier with the outcome. Highly recommended!!!

We had a great experience working with the Team at Artisan Kitchen and Countertops and Fairway Home…read moreServices (FHS). From the initial phone call, to the estimate, to the completed project, Artisan and FHS are 100% customer focused. FHS completed a $50,000 basement remodel on time and on budget. (No easy feat when we made some changes mid project.) The craftsmanship throughout the project was Superb and the attentiveness of the Owner and Project Manager was first rate. Additionally, the experts at Artisan Kitchen and Countertops did an equally Superb job designing/laying out the cabinets and countertops. The compliments we have received on the overall project and specifically the locally made oak bar are too numerous to count. If you have a project in mind or are looking for a trustworthy company to do a remodel or build your custom home look no further than the Team at Artisan Kitchen and Countertops & Fairway Home Services. You will not be disappointed by the relationships you develop or of the results of the project you have trusted the Team to complete. I cannot recommend Artisan Kitchen and Countertops and FHS strongly enough.

From the owner: Artisan Kitchens & Countertops is your source for any and all fine finishes for your home, with The…read moreBest Team of Design & Installation Professionals in the Tri-State! From updating hardware in your existing spaces to Planning & Designing your complete Kitchen or Bath Remodel, AKC's experienced staff can bring your Kitchen & Bath ideas to life. AKC offers the ultimate in customer experience, from your first step into our contemporary showrooms to installing the last piece of hardware, we strive to exceed your expectations and deliver the highest quality at a great value! This coupled with the fact that Kitchen Remodels provide the best return on investment of any home improvement project, Artisan Kitchens & Countertops is the only choice for maximizing the value of your home!

Awful. They took a $400 Kohler sink, cut the back flange off and charged me an extra $150. Voided…read morethe warranty. Ask Kohler help line. Kohler help was shocked. They had never heard of this. Crafter has no technology so everything is "handcrafted" i.e. curved lines are uneven. Nothing is symmetrical. They apparently didn't seal my granite. Guess they saved the cost of sealer. I asked for a 25" x 25" remnant for a small vanity. They said it was so small they throw them out. I requested they save a piece the next time they cut a kitchen. They did and charged me $100/ sq ft. full price. They seamed the countertop next to the sink instead of with the sink. Longer seam that shows. The color is off. So a big warning! Odd they have a perfect score for their reviews???

Arrie was an exceptional sales rep. She provided great customer service and was very friendly . She…read morewas also very patient and answered all of my questions . It really made my experience very good and even though I spent more money than expected I was a happy customer. The installers did a great job also. it was very challenging to get it in my house but they were successful .

Great company they were called out because my system had issues. Although unrepairable they…read morerecommended replacing and gave a quote which was very competitive. I accepted the quote and was scheduled in a very timely manner. The install went great and the tech's were courteous and professional. The install looks great thank you Eli you did a great job.

Scams you raises the amount and doesn't fix what he's suppose too…read more He was to fix my drywall and he covered it up and left it wet and moldy and said he did it.