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    Ability Prosthetics and Orthotics

    5.0 (2 reviews)
    Open • 8:00 am - 4:30 pm

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    9 months ago

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    Leader Heights Spine, Joint & Nerve Associates

    Leader Heights Spine, Joint & Nerve Associates

    4.1(10 reviews)
    1.5 mi

    I have been seeing Dr. Kim Carozzi for seven years. I have seen other Chiropractors and haven't…read morefound the degree of relief from pain that Dr. Carozzi provides. I have had help in correcting occasional bouts of carpal tunnel, knee problems and TMD. My chronic back & hip pain is treated by Dr. Carozzi. Dr. Carozzi's staff is friendly, courteous & professional when dealing with their patients. Many times you can obtain an appointment the same day that you call which may be an important factor depending on your pain levels.

    I recently visited this chiropractic practice and had one of the most unprofessional experiences…read moreI've ever encountered in a healthcare setting. I came strictly for a massage, which I clearly stated during my previous appointment and again when I arrived. Despite this, the chiropractor insisted I get an alignment I did not need. When I politely declined, her entire demeanor changed. She went from smiling to visibly irritated, telling me my insurance "wouldn't pay" unless I received her service. I told her I was willing to pay full price for the massage only. Instead of respecting my choice, she walked away mumbling, shaking her head, and acting completely unprofessional. What happened next was even worse. She called the receptionist over, and both of them looked out from the room they were in, stared at me, and laughed. I have never seen a so‑called professional behave this way toward a patient. It was disrespectful, immature, and absolutely unacceptable. I will always listen to my body and refuse services I do not need just so someone can bill insurance or secure a paycheck. This behavior was appalling and showed a complete lack of professionalism and care. If I could give a zero‑star rating, I would. The only reason I am giving two stars is because the two young ladies who provide the massages are amazing, respectful, and truly professional. They deserve recognition, even though the chiropractor's conduct overshadowed the entire visit.

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    Leader Heights Spine, Joint & Nerve Associates
    Leader Heights Spine, Joint & Nerve Associates
    Leader Heights Spine, Joint & Nerve Associates

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    Ability Prosthetics and Orthotics - orthotics - Updated October 2026

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