I ordered online from the store in December. By February my items hadn't arrived and the tracking…read morenumber I had showed no updates after January 3. The staff stated they'd give me a refund once they had an update from the post office. So they had my money, and literally said "I did provide the merchandise" which everyone agreed had never arrived. I pointed out that they could recover their lost funds from the post office since shipping is insured *for the shipper.* They wanted to keep my money in hand while they sorted that out. Then they asked if *I* had contacted the post office. Umm, I'm not eligible for anything with the post office for a package I didn't send and never saw! Lol. I've never heard of such a ridiculous business practice. They finally refunded my money when I got the better business bureau AND my post office involved. Spare yourself a lot of runaround and don't give them money in the first place. Shop elsewhere.

Stopped in the YaYa Gurlz with a friend. A lot of stuff fur the Gurlz, Nothing I'd look good in but…read morereally enjoy seeing all the YaYa Gurlz dressed up. Friendly local business, and make you feel welcome. Look then up on Facebook

I absolutely love Torrid! It's one of my favorite stores to shop in when I'm in the mall. All of…read morethe staff here are so sweet and they always ask me if I need any help as soon as I enter. I think I must be coming here a little too frequently because now they greet me by name lol but I love it! There are a variety of clothing items, shoes, and accessories available for all sizes. Also, they normally have pretty good sales on a consistent basis. So if you're looking for a date night outfit or some comfy clothes to lounge in, I would definitely recommend coming to Torrid.

I've bought here since LB and Catherine's went out. Yet, I now purchase elsewhere…read more I don't always try on clothes because I don't have the time. The first time purchasing taught me because I know my size and the other stores had a true fit. Their clothes here fit a size smaller, some were a couple of sizes smaller. The shirts aren't very long and I like to cover all of my stomach. They have a bunch of sales which is nice, but don't sign up for a Torrid card when you're getting clothes on sale. They didn't tell me at the time of applying/purchase that you lose the store sale even though you get a discount for getting the card. I didn't know that it couldn't be combined when the sale was better than the discount for getting approved. I only found out after the purchase when I noticed that I was still paying a large price and so I was rooked. I shouldn't have to ask. They should inform the customer so the customer can choose to proceed or not. Yet, they want customers to get a card so why would they want to tell them.

A unique boutique filled with cute clothes. And fantastic art. The eclectic decor is too much fun…read more I enjoyed the curb appeal that includes a balcony-New Orleans style . And the black marker doodles on the posts. Very cool.

I have been shopping there since it has opened! Awesome customer service and such kind people! I…read morelove the the clothes, they make me feel so confident. And anytime I go on a shopping spree I go to Jessie rose. I highly recommend!!

Very unprofessional young staff members all with troll hair colors. Asked for assistance in finding…read morea particular item and got no help. Was told she didn't know. When I asked her if she could look up the item online she sighed and said I'm really busy today and don't have time for that.