Fresh Start A/C has very prompt and reliable service. The technician was very professional and…read moreknowledgeable. I appreciate their great service.

From the owner: Are you looking for a reputable and reliable HVAC & Plumbing contractor? Your search is over with…read moreFresh Start A/C & Plumbing. Our local HVAC & Plumbing company proudly serves residential and commercial property owners throughout Lindale, Tyler, and Longview. From new construction installations to same-day repairs, you can count on us to meet all of your HVAC & Plumbing needs.

Great work, friendly and professional. From the moment I talked with the owner, the pricing quoted,…read morethe service, all aspects were top notch. Great job! Will recommend to others and use again if needed. This is how to do business.

"We Stand Behind Our Work" This is what the office manager told me. After $600 plus dollars, and 6…read moreattempts to stop my toilet from leaking sewer gas into my home, I was told to find another plumber, because they cannot fix the leak. I don't think that is what you would call "Standing behind their work". As disappointing as this is, what is more upsetting, is the discrepancies and the dishonesty in communication or lack thereof.

Danny from Alco came out yesterday to perform our semi annual HVAC maintenance. He did a great job!…read moreHe is courteous, knowledgeable and professional. He found a few items we need to address over the next few months to prepare for this summer's heat. He carefully explained what repairs need to be done showed us where these problems existed. He also gave us a couple of options for moving forward. The estimates were thoroughly explained. We feel more than comfortable with his recommendations.

I live in Gladewater now. Back in November, I called Alco to repair a pluming leak in my house…read more They had done some AC work for us a few years ago and everything was done satisfactorily. The man who came to fix the leak didn't know how to find the leak. He made 7 holes in my walls. I paid him 2400.00 to fix the leak . He informed me at the end that Alco doesn't fix holes . I would have to get a sheetrock man. Then he said he could fix it but it would cost 350. He came when he got off work each day and made a huge mess. This went on for about a week. I finally found someone else who would come back and fix it for me. He did a beautiful job, but that cost another 900.00. Not to mention the job turned out to NOT be a 2400.00 job like they estimated. I would have much rather paid by the hour. Live and learn.

Had a leaking water pipe in front yard. Technician showed up on time, confirmed the issue as…read moredescribed, and completed all work within 1.25 hours for $918.56. I had asked about a veteran discount to try and get the higher than expected price down a bit. He said he had already given me a discount, so he couldn't do that as well. Wasn't sure what the discount was, but if they do have a veterans discount it's probably better than the ~6% savings from the one he gave me. Work quality (as far as I can tell) was good, but price is extremely high considering the time and parts required. Won't be my first choice next time we have an issue.

One word: HORRIBLE!!!! Do not buy or get any service from this company!! They installed our new…read moreunit. It had an issue and left us a week without AC and said they would fixed later. We found another company and quickly fixed it at a much LOWER cost.