I took my truck in because it was leaking oil. They let the truck sit all day and overnight before…read morelooking at it just to look at it with a flashlight and say it was going to be $1,475.00 for a 2-3 hour job. I took my truck down the street to Jim Clarks auto repair and saved over $1,100.00 for the same repair plus had some preventative maintenance done during the same visit.

UPDATE... Had another component failure in the…read moretransmission. The sprag failed with only 5 days left on the warranty. I contacted them and was able to get the car to them before my time expired. They covered the needed repairs under warranty without any problems. Since that time I have had ZERO problems and continue to enjoy driving my car. It is so refreshing to see people stand behind their work for a change. Their service and professionalism is why I will always be a life long customer.

When I first entered it was a 4 employees up at front all chain smoking with four Birds inside this…read moretiny space. With one employee walking around the garage with a lit cigarette I felt so uncomfortable as if there isn't enough gas and oil to light the whole place up. They took two days to "look" at my car and then had parts pulled apart on my car when they couldn't answer what they were fixing on the car. Their was no ropes closing off the oil pit and I've never gotten a worse response to asking for one of my possessions back (aka my car!) and when I asked they said "sure have this shit." If you are overwhelmed with workload I understand I was just looking for communication on how long they'd hold onto my car, what they were fixing, and what the diagnostic was. They don't like working on newer cars because of turbos so you're better off elsewhere. But if you're into potential fires this place will suit your needs.

Thank you Gail, Larry and everyone at Pittman's Garage for going the extra mile to get me back on…read morethe road heading back to California. Your efforts are GREATLY APPRECIATED!! KTSKOOP

You can trust Procter Automotive to service your vehicle. I…read morewasn't fond of driving to Lubbock for maintenance. I am a widow of a husband that did everything car related. I have never felt I was taken advantage of, and certainly approve of my BMW being locked up in a well-lit parking lot across from the shop, if they have no room inside. , whose husband took care of servicing the cars. I have never felt taken advantage of pricewise. I love the fact they keep your car overnight in a fenced well lighted parking lot across from Procter automotive. With all the crime happening, it's nice to know that my vehicle is safe.

This is a first class operation for great auto repair. Always a detailed estimate provided before…read morework is done. Complete trust in their service.

Great place to do business with. Satisfied Customer. Rebuilt my Trucks Transmission and still doing…read moregreat.

Ronnie Smith transmission gives fantastic service. They are experts, perfectionists, and…read moreefficient! They called to update me on the status if there were any other issues with my pickup and the prices are more than reasonable and competitive. If you want you vehicle fixed right at a fair price, this is where you need to go.

These guys are the best. Always great service. Highly recommend. So if your vehicle needs repairs…read moregive John a call.

The staff are friendly, accurate and timely with repairs! Can't recommend outlaw automotive enough!read more

My son is on his way across the country moving out of college in Arizona to come home to North…read moreCarolina. He developed what he thought was an issue with his clutch in his car and was stuck near Abilene. Joe and his staff were friendly and sympathetic and managed to work him in for diagnosis. After a test drive, it turned out to not be a clutch issue but a sensor that the kiddo fixed on his own - no other repairs were needed and they sent him on his way. I can't speak to the quality of their actual work since we did not need repairs after all, but I can speak to their kindness, sympathy to the situation and professionalism. Sincerely, one very thankful mama!

Man can't say enough good things about Joe and his crew . Super fast turn around and everything is…read moregreat! I have used Joe for more than a decade and he is the only one I would have do my transmissions .

Worst shop in town. They will lie to your face. Charge you for new parts and put old used worn out…read moreparts on. They will cheat you out of money and fuck your car up. If you want good service go any where else where they won't screw you over. Over all rating would be a 0 star. They might leave your car sitting for weeks before they even consider working on it.