I have used O'Connor Embroidery & Apparel on three recent occasions. The first two transactions…read morewere simple monogram embroidery requests; both were successful. However, my most recent experience was far from acceptable and could be better described as gross incompetence. To make the story short, for any sort of skilled embroidery work O'Connor Embroidery & Apparel is not up to the task. The longer version of this story for those who are interested can be found below. As a Christmas gift this year for my dad and brothers, I designed some custom jean jackets. On the back of the jackets there is embroidery work depicting an eagle with American flag wings, which was done by a friend (NOT O'Connor Embroidery & Apparel). I have collected vintage ski patches from around the world over the past 20 odd years on trips taken with friends and family. I decided to add these ski patches to the right sleeve of the jackets for every trip taken by the corresponding family member. I brought the patches and the jackets to O'Connor Embroidery & Apparel. I spent the better part of an afternoon working with the staff to carefully place the patches in a desired collage and pinned them to the jacket to ensure the chosen location on the sleeve, which was agreed upon by the staff who took photos to guarantee the request. The four jackets were designed so the trips my family took together would have a patch in the same location on each jacket sleeve. I returned to pick up the jackets and found that O'Connor Embroidery & Apparel had taken creative liberties on the placement for all the patches. The staff completely ignored the agreed upon location for each patch. What was a thoughtful collage of sentimental ski patches organized by geographic location of the ski resort and chronological date of the family trip, had become a haphazard attempt to complete the order. The patches were not only embroidered out of order, but also lacked all symmetry and understanding of parallel lines. None of the four jacket sleeves match the others. Patches were intentionally moved to ease the embroidery task requested of O'Connor Embroidery & Apparel. At no point did anyone from O'Connor Embroidery & Apparel think to call me to consult on changing the design. The requests for my order were clearly ignored, but what upset me most was the prepared list of excuses O'Connor Embroidery & Apparel stood ready with when I entered the door. The order was placed seven days prior to pick up, and at no point in time did I receive a phone call to say there were some concerns with the order. When I suggested we consult the pictures taken during the design phase they decided to acquiesce that the patches were intentional placed out of order to simplify the embroidery work. After a conversation with the staff it was clear that for each of their excuses, there was a simple solution that they either chose to ignore do to the time constraint they placed on themselves, or missed as a result of their own incompetence. I would strongly recommend seeking another vendor for your embroidery and apparel needs.

Great place to have items embroidered or logo'd. I had 50+ specialized shirts logo'd and O'Connor…read moredid a great job at a great price. It only took a week to complete and the folks working there are very friendly and nice to deal with. To top it all off, they have a sweet office dog you can pet. Great experience and will definitely continue business with them.

Took a class from Sew Suite Studio. Paid the class fee and purchased the fabric from the store…read more Price tag over $100! This class required a serger, but i was told I didn't need a serger. In addition I was told the starting time for the class was 1 hour later than the actual time. I left the class with an unfinished project and I'm out over $100! I won't be returning to Sew Suite......

High prices. Honors manufacturer sale pricing when shown but generally feels unwelcoming for this…read morequilter. Better service & machine maintenance prices available elsewhere. If you buy a machine and are looking for your first included maintenance, you better make sure you don't exceed that one year mark- they will not include the service. They will quote $275 to do a one year service. It's generally $125 in other shops. If you're into embroidery this shop may be a good choice for you. For a general sewist /quilter I am not a fan. I cannot recommend.

Selection and services were outstanding! Rhys was a big help and helped me find an amazing time…read morepiece.

I bought gold and silver bars from this store and could not be any happier with my purchase. The…read morestaff is super friendly and did not make me feel intimidated at all. I will definitely do business with them again.

Nice people Mr. Jack and his family they both the girl must be his family they both were super…read morenice, honest and they had a cute dog too - really appreciate they telling that they do not do on plastics they fix only metal work Thanks again to both of them - good work; Thanks for reviewing on my eye glass frame recommended by Tri county eye glasses folks .this happened on J I ky 18th 2020 between 1300 to 2500 hes military time. Sorry to be brutally honest, ethical and integrity please

Best service and very customer oriented. Great selection of fine jewelry, watches, and custom work.read more

Professional and quick. We ordered some embroidered Turkish towels for wedding gift for our guests…read moreand they arrived with the wrong date. We were doing a destination wedding in Charleston so I got online to see how we could get it resolved. B Picky has a great resolution and got it done with a smile on their faces.

Highly recommend!! Our office was looking to have our logo embroidered on jackets to gift our staff…read morefor Christmas. Provided our logo in digital form via email. The woman at B Picky were able to perfectly replicate the logo and stitch onto the jackets. The job was complete within a few days with plenty of turnaround time before Christmas. Beyond pleased with our results.

Registering at Jeffrey Bannon was such a fun and enjoyable experience. Jeffrey was knowledgeable…read moreabout all the necessary items for a registry. This was super helpful for a bride who needs all the guidance there is in the world of registries :)

Jeffrey and his staff are incredibly knowledgeable and helpful in every way. I had purchased many…read moreitems at Christmas time and the decorations are gorgeous. I also brought a batch of family photos that I had sent off to be refurbished and wanted some new frames. We spent a tremendous amount of times finding just the right photo frames that enhanced the phots them selves. And they are beautiful and many guests comment positively on them. It's also a great place to drop in for a quick last minute gift. I have since moved from Charleston but will continue to shop with them online. The prices are great for such a high end establishment.

Kira Elizabeth Designs was the best choice for my wedding dress alterations! They were super…read morefriendly, easy to schedule with, and willing to make last minute adjustments as needed. Kira even put a hole in my pocket perfect for my insulin pump tubing so that even my medical needs could be handled by my dress. They are a lovely team and I would definitely recommend!

The design team at Kira Elizabeth Atelier was a gem of a find for me being new to the city and…read moreneeding expert tailoring for my mother of the groom dress and dresses for the whole wedding weekend They are a beautiful one stop shop for all my dresses! Jill Friedfertig @theJLMethod Home stylists

Taking my link bracelet to the owner of Skatell , in West Ashley, was the best decision I could…read morehave made. He went beyond the traditional service to repair my bracelet and he has me for all my future jewelry needs!! Thank you so much!!

I have been going to Jason for over 20 years. He and his staff are always knowledgeable, helpful…read moreand friendly. He has amazing sets of jewelry that he not only finds but also creates. The main reason I always purchase from him is TRUST. You can trust that you will be getting the absolute best jewelry for what you're paying.