If you want good prices, service and attitude give them a call. They will do what it takes to make…read morea customer happy.

Excellent, friendly customer service! Wood flooring delivery was accurate and arrived during…read moredelivery time frame.

We have been doing business with IDI for over 20 years, they have always been willing to go the…read moreextra mile for us. From Delivering materials to our warehouse in a timely manner, to always getting us the best pricing around. Looking forward to many more years of great business relationship.

We ordered black oil sunflower bird seed from them online. My husband went to pick it up with a…read morereceipt and they wouldn't give it to him. They tried to charge him double the online price in addition to the fact that he already paid for it!!! My husband spent over an hour there, to no avail. Now he has to contact his credit card to reverse the charge. Update: Today, the manager honored the online order. Thank you

Called to rent a log splitter. Tyler said half a day is $75 (4 hours). I only needed it for less…read morethan 2 hours so I asked if the rental cost would go down. Tyler talked with the manager, Andy, and he said $75 is the minimum but when you bring it back, we can take some off the $75. I rented it for one hour and 10 minutes, from pick up to drop off. I asked for a discount and Andy said our minimum rental price for a log splitter is $75. Wow. It is not so much the money as it is the character reflection. Lack of integrity.

Beautiful, high end kitchen and bathroom fixtures, appliances, lighting…read more Amazing selection of shower heads and sinks.

Outstanding! Chris was enormously helpful, patient, and the whole team made us feel incredibly…read morewelcome when we came into the showroom with our 1-year-old. Chris calmly responded to each of our questions and changes to our order, and we're so grateful for his patient guidance making our big purchase.

I needed a New safety vest, helmet and gloves. I didn't realize how many options were available. I…read moredefinitely found what I was looking for! very clean store and very good service!

Menard's has the worst customer service I have ever experienced. I tried to return a power washer I…read morehad purchased one week earlier. Despite giving them my credit card and the approximate date of purchase, they refused to look up the transaction. I had to go to a self-serve kiosk to retrieve the receipt. They could not repair the washer, informing me that the closest service center was in Sun Prairie, a one hour drive from Pewaukee. The refused to consider a return or exchange because I put gas in it. Of course I put gas in it. I tried to use it. Menard's you have lost by business forever. I will go to Elliot's Ace hardware on Capitol. Even if it costs a little more, their dedicated customer service makes it well worth the price.

Excellent customer service, from Erin, owner/manager, Anna receptionist/finance, and Jesse and…read moreDavid installers. I had purchased an electric motor for my lift. Initially there was a little wrinkle in the purchase process. That's when Erin called me and assured me that the issue would be ironed out. He kept in continual contact with me and he assured me that everything will be according to my satisfaction, which it was. I had talked with Anna on several occasions and each time she was friendly and informative. Jesse had initially installed a motor on my lift. He kept me informed of his arrival time and of the work progress. Jesse came back a second time. with David, and again Jesse apprised me of their arrival time and work progress. Jesse also took the time to make sure I understood how to operate the motor. He also took additional time to adjust special setting on the lift for me. As I had indicated previously, all of the individuals I have mentioned excelled in customer care. This is the first time in a long time since I have experienced the feeling that the customer is number one and would be treated as such. Thank you Erin, Anna, Jesse and David.

horrible service , we bought a lift and a pier from them for 43k and they have yet to complete…read morethere warranty repair. so now we have a new boatlift that doesn't work and on top of that they sent a bill to collections that we never received for $150.74 that was paid for. I'm sending this to my attorney for damages to my credit and not honoring there warrant. definitely don't by from them it will be a frustrating experience . do better lake country barge this is pathetic.

This is the best place to get a great quality Christmas tree for an unbeatable price! We have gone…read morehere for many years and have never been disappointed! Also, I brought my 3 young kids to this location yesterday and Michael was SO helpful! He felt like a lifelong friend! I truly appreciate him helping me throughout the store to get in and out quickly! He was so friendly and knowledgeable. Keep doing what you're doing, Michael! You're a gem to this location and a wonderful asset to Ace Hardware!

Was looking for a certain Traeger smoker for my husband for Christmas. Wanted to try and go local,…read moreso I did some research and found out Hahn carried the model I wanted. So, I sent an email to them and boy am I glad I did! Adam promptly responded and connected me with the store manager, Matt. Matt was a pleasure to work with and the entire process from purchase to delivery was a snap. And not only was it a snap, but the grill was assembled and delivered (right on time by Jerry and placed exactly where I wanted it so it would be a surprise) on the day before Christmas without extra charge. Why would you go anywhere else?!? Can't get that kind of service, or help from a big box store. I would give 10 stars if possible, thank you all for your help!