Had tons of gravel delivered today. I just called them last Thursday for the cost and found it to…read morebe less than the others. They arrived bright and early in their trucks today and shortly after, they had laid .12 miles of gravel 2 inches thick and 10 feet wide. Great job! Fast, reasonable, and everyobe I dealt wigh was pleasant and professional. 5 stars from this happy customer.

We went to the AZ Stone store in Show Low, AZ. Tracee was WONDERFUL! She is such a sweet, helpful,…read moresmart, sharp lady, and we were truly impressed with her. We are 100% pleased with Tracee's excellent service and the beautiful products.

Bought a chainsaw from Ace Hardware in ShowLow az and the clutch froze up after 5 weeks and less…read morethan 10 hours of use. Ace refused to honor the warranty. I contacted the manufacturer and they covered the repairs. Manager was very rude and hung up on me.

Went to ACE Hardware of Show Low (Store #06408) today for some electrical items…read more At checkout I inserted my credit card in device and tapped the green accept button, then removed card. No receipt printed, device said "insert card". Reinserted card, tapped accept again, receipt printed. Left store. At home realized I have been double charged per receipt for the items purchased. Both store receipt and Visa notification shows 2 identical charges. Called store, was curtly informed that double charge had never happened before (implying I was lying) and I had to wait until charge was no longer pending before I could come into store "with receipt" and would be refunded for double charge. Let me explain: * I am the customer. * Ace is the vendor. * This is not my mistake. It is ACE's system * Why do I need to travel to store for them to correct their mistake? * How many other people does ACE double charge?

Very disappointed with Lowe's in Show Low, AZ. Terrible…read morecustomer service! Bought this window air conditioner in February of 2026. Decided to install it in March of 2026. Found this unit has been opened previously and all the mounting hardware spilled throughout the box. I've bought thousands of dollars worth of appliances from this store in the past. To bring home garbage like this from Lowe's is extremely disappointing to say the least. I will no longer purchase appliances from Lowe's again.

We bought a refrigerator from Lowe's in February. Their third-party installer installed the…read morerefrigerator and when they placed the water filter in, they did not remove the tape fully. We left for over a week and got home and because the tape was blocking the water filter we had extensive floor damage and leak. The show store said I had to file a claim with their third-party is that was not their problem. The third-party installers said I should pursue this with the manufacturer. In contacting Lowe's and asking to speak with the store manager three times she has never returned my phone call and had an assistant returned my phone call. He said it's not their problem. Please be cautious in buying anything from Lowe's as they will not back up their sale and remedy the problem, they will only claim the problem is not theirs even when I hold a Lowe's receipt for my purchase. I was also told to escalate this Cuz 800 number asking for the regional manager since the store manager did not return my calls and when I did, they said they could not provide who the regional manager was. Never again! I would rate Lowe's a negative if I could but I cannot.