Best Vinyl Plank and Cabinet selection in Lake Charles! Friendly staff, Quick Service!read more

The material prices are good and reasonable, but they told me material would be here two weeks ago…read moreand it is still has not showed up. Every time I call to check on the order, they tell me that the truck has not come in yet. They are not very dependable for someone trying to run a business. If you are in no hurry would probably be ok.

This place was able to make a part for our camper(we'd had a blowout and it mangled the sheet metal…read moreskirting on the bottom on the slide) that was going to cost us nearly 3000.00 bucks. They did it for less than $300.00....THANK YOU, METAL MART!!!

They have everything you can imagine. The nicest family. Check it out you will be glad you did.read more

Service was excellent and very friendly happy people always answer the phone when you call and come…read moreout on the floor to help you find things

Just did a call to purchase a product at the Nelson Rd. store, which they answered the phone…read moreimmediately, and upon giving details I was immediately directed to the appropriate dept. Danny was very helpful and going to have someone assemble the item immediately if needed. The head cashier that took my call was very polite and professional. She directed me on how to make the purchase online if needed, to hold the item. I would highly recommend Stines over other big box stores. The reason for this purchase was because of a purchase at one of the big box stores for a gift for my son. It had to be ordered and was told it would be assembled and delivered within a week. He received confirmation of delivery the day before and then the day of delivery he received a notice that the item was OUT OF STOCK, and the purchase was cancelled. Yea, that's pretty bad. I told him they have them at Stines for $50 less.. Yes, Stines was $50 bucks less with their everyday price than the big box who was selling the item on sale for $50 more. I have always been greeted with a smile and immediate assistance when going to Stines on Nelson Rd.. It is and always will be my go to place.

Waited 30+ minutes for someone to help me in the paint department. Several employees passed by me…read moreand wouldn't acknowledge/offer help. Went to costumer service desk asking if the could call someone for assistance. After saying they would, 15 minutes later still help. Finally I found a manager, he was very nice, apologetic and assisted. The employee who works in the department came back from her lunch and was very kind and helpful. I feel every time I go to Stine's their costumer service is horrible. The only reason I shop there and it is seldom, is due to the convenience of their location. It is sad that it could be a wonderful store but due to poor management and requirements for employees it is not. They want consumers to shop local but with issues like this I can shop at chain stores and receive better treatment.

I want to share with the public the outstanding service I received from this company and share my…read morestory of their excellent service. A brick mason gave me a supply list for some brickwork I needed done at my house. I ordered 2 pallets of specialty bricks and supplies. When it came time to do the job he never showed up, week after week I called and he kept saying he'd come and never arrived. I finally found a great mason who did some repair arches in my courtyard but was able to use the old bricks and barely touched what I ordered. The bricks sat for months and drive-by people started stealing my bricks. Finally I called Herman Brown and asked if I could return them, thinking there was no way they'd accept a return after months. But to my complete surprise he was able to explain what happened to the mason that never showed up (he knows the local masons) but quickly said he'd take the bricks back and sent someone out that day with a truck and picked them up! Then he sent a refund. This kind of local business ethic is extraordinary and the Lake Charles area is blessed to have this business.

From the owner: Specializing in: - Heating Equipment & Systems…read more- Fireplace Equipment - Brick-Clay-Common & Face - Fireplaces

Durability and reliability John Deere are built to last with robust construction , high quality…read morematerials, and rigorous testing. Impressive performance , powerful engines. I highly recommended the lake charles location for superb service.

This is a little long but TERRIBLE HORRIBLE service. Lazy technicians, forgetful and felt…read moreabandoned. My father bought an $18,000 tractor and it takes fighting with them to bring someone out to help. Sleezeball money grabbers who don't give 2 craps after you leave with something and they have your money. He recently passed away and all I wanted was someone to help me figure out to operate it and they said they'll make it out here by the end of the week. NOPE completely forgotten and blown off. Not a single sympathetic bone in their bodies. Definitely not a family friendly company and at this point heartless scum because I can't even cut the grass for my mother. My father would be greatly disappointed in this treatment. So don't even waste your time unless you want a bad time and a headache. I'd recommend a Husqvarna to people after this mess.