I want to share with the public the outstanding service I received from this company and share my story of their excellent service. A brick mason gave me a supply list for some brickwork I needed done at my house. I ordered 2 pallets of specialty bricks and supplies. When it came time to do the job he never showed up, week after week I called and he kept saying he'd come and never arrived. I finally found a great mason who did some repair arches in my courtyard but was able to use the old bricks and barely touched what I ordered. The bricks sat for months and drive-by people started stealing my bricks. Finally I called Herman Brown and asked if I could return them, thinking there was no way they'd accept a return after months. But to my complete surprise he was able to explain what happened to the mason that never showed up (he knows the local masons) but quickly said he'd take the bricks back and sent someone out that day with a truck and picked them up! Then he sent a refund. This kind of local business ethic is extraordinary and the Lake Charles area is blessed to have this business. read more