This is the worst return process I have ever experienced. I purchased four barstools online and I…read moreput one of them together so we could see how it looks in our home. My wife did not like it. When I called to make the return, I was told I had three options. One option was to pay for the four separate shipping labels I needed to get at a cost of $248.14. despite the total of all four barstools was $623. The second option was that I can make one return per month as a member and since I wasn't a member, I could only do that if I became a member. The person on the phone said it's free to make the return but I had to pay $19.95 Plus tax to become a member in order to make that "free shipment". And I could only get store credit . The third option was that I could go to any carrier I wanted and pay for them to ship it back. None of these options allowed me to take it to any store as I was told there are no longer any stores. That was false. I also had to disassemble the one barstool that I had assembled, and I needed to make sure they were all wrapped up and placed back in the box in the manner in which I received it! That alone is a very special talent. Given that this is Presidents' Day weekend, and I wanted to take advantage of the sales that we're going on, they could not expedite anything such that if I wanted to use the store credit to now purchase a different set of barstools, the timing of their process would not make that happen. And we noted that the same barstools we looked at went up $50 per barstool from the pricing. It was the other day. The return process was that once they received the boxes in hand, they would take up to five days to review and determine if everything was satisfactory and then if it was satisfactory, it would be another 24 to 48 hours to actually get any credit. Basically we would miss the window of the sale. On the phone I was told that if they could see that the item was scanned, they would give me the credit early so that I could use the Sale pricing but then in my follow up on the email after having shipped the items back that was reversed. This is absolutely the worst return experience I have ever experienced in all my years of purchases in store and online. ! If there was a way to give zero stars I would. These people are absolute crooks !

Just stopped by to look for a Rowenta iron. They had 3…read morestyles, the one I wanted was there but it was on the shelf as new, but a return. No back stock. Keep looking.

We can highly recommend John (the owner of Mourelatos Tile Pro) and Ed for any tile work for your…read morehome or business! During an entire kitchen and bathroom remodel in Spring 2022 we had them remove our old floor tile and later install new tile in about half of the home, as well as fully demo and build a bathtub enclosure and finish it with subway tile. We also had them fully demo a walk-in shower and fully remodel it with new subway tile and niche. John and Ed thoroughly educated us on the entire process that is required to waterproof the surface on which the tile was set. These guys know everything about correctly preparing any surface on which they installed tile. John and Ed were extremely patient with our entire remodel timeline as they had to work around and coordinate with plumbers and cabinet installers during the entire process. John helped us in finding local tile stores that he usually coordinates with to order, pick up, and deliver tile and supplies to our garage. John and Ed were the only craftsmen we hired during this entire project that were capable of their craft without us looking over their shoulder. You could give your house keys to John and Ed and they can complete their tile work without any baby-sitting. They are both of unquestionable integrity, extremely honest and hard-working, and they kept a clean working environment every day. We would definitely hire them again!

John and his assistant, Cody, did an amazing job installing a back splash in our kitchen. The…read moretiles, grout and sealant were installed perfectly. They were a pleasure to have in our house and you can count on perfect work from John and his team.

Daniel was great, friendly, and informative. Honest help and pricing transparency. Highly recommend!read more

Brandon and his team were great to work with. Great communication and solid work. No over-charges…read moreor surprises - just what a homeowner expects from a licensed contractor for a full kitchen remodel. Could not be happier.

I ordered an 82" sectional from bed, bath, and beyond. The delivery date was 3 to 4 days. After…read morethe 6th day of no delivery, I called. After waiting more than an hour on the phone they informed me that it is 2 to 4 weeks out for the delivery. Their false advertising is very disheartening and very frustrating. If I didn't have time already invested in this purchase, id buy it from another source. After I receive my sectional, I will never buy from them again. Buyer beware.

Really horrible customer service from Stacey just now. She was miserable. After ringing up my six…read moreitems she just starred at me and in a really annoyed tone asked, "Do you want a bag?" "Yes," I replied. She then proceeded to bag my items like it was torture. I asked her if she was ok, and told her she seemed up set. To which she shrugged her shoulders and lifted hands in the air with a vocal, "Neh." The atmosphere was pretty gloomy like the store is about to be shuttered and the employees are forced to stay. This will be my last trip to this store.

This store is overwhelmingly amazing! Located in downtown Tubac it's the perfect kitchen store. If…read moreyou love to cook or are looking for the perfect gift for your foodie friends, then this shop is a must! It's kitchen gadgets and decor overload. If you need a kitchen tool I guarantee you this place will have it. From the obvious tools to the more unique (banana cutters, olive holders etc) this spot does have it all. Prices seemed reasonable to me. While prices did range a little, everything seemed priced appropriately. For example I bought the cutest Tubac dish towel for $11 and then a spice bag for cooking pozole soup for about $4. Reasonable to me. Staff were very friendly and helpful. Nice people work here. I was especially impressed with their sauces, cocktail mixes, and dressings. When in Tubac check this shop out as I could spend hours in here. So much to see and such cute stuff. Very practical too.

We came in just to find a cloth Tortilla warmer for the microwave…read more They had several at a fair price. We got one. All things Kitchen here.

The Ferguson store at 8190 E. 22nd St had not been my go to store as I live a distance away.... I…read morestopped by the store on my way home from from the MVD Center to purchase a few toilets parts at the beginning of the month. Just yesterday, I needed to go back to do a return & rebuy something which was more fitting for my needs. On both occasions I received outstanding care & concern for my project...by two gracious patience counter people. Thank you both Brandon Dahl & Jon Johnson. You are a credit to how the public, particularly your typical home owner, attempting to do their own work should be treated..Your smiles are/were contagious.. While waiting for my turn, I also noticed how kindly they treated the hardworking contractors...

I needed a "tank to bowl horn" for a champion 4 toilet bowl. Super abstract part but they tried…read moretheir best. Decided to exclude the part and it works without it. I appreciate the effort they put into helping me. Keep up the solid work. Maybe next time I will be asking for a part that isn't an enigma...

My husband and I have been to Floor & Decor several times recently to complete a home project. We…read morewere completely blown away by the service from Mike (in the Stone Dept) and by Derek. They were both so knowledgeable and helpful. These days, good service is a rare thing. We were so impressed! We love this store, and our interactions with these gentlemen made our day. In addition, Derek helped us out to the car with our samples, and he has such a positive attitude. I wasn't able to leave a Google review, but I hope the store manager sees this. Good work deserves to be applauded.

I have been here on the regular for my remodel. The staff is all so helpful and kind. Love they…read moremake it so easy to return without the hassle and are always up to assist in any way they can. I'm excited to revisit once I'm starting my next project! Only note is I wish their pickup orders were a little faster. I'm usually waiting curbside for 10-15 minutes.

Fantastic experience with this company! Before Trinity Kitchen & Bath, I never had any experience…read morewith a countertop install, so I was not sure what to expect. From the first call with Jesus to the install I am very impressed. I told them I am on a tight deadline and they delivered (only a few days!) Later I found out that he have to pick up the quartz himself in Phoenix in order to hit the deadline. Great friendly guys, with great skills and attention to detail! Love love my new quartz countertop!

From the owner: Bathroom remodels Kitchen remodels…read moreCustom countertops and fixtures

LeeAnn and Scott were great to work with during our kitchen cupboard remodel. They were always on…read moretime, responding patiently to the many questions we had for them before and during the work. The company offers generous financing for qualified consumers, which helped us decide to go forward. The project was started on time, and finished on time. After completion, they cleaned so well, we couldn't tell there had been work done. This company is professional, trustworthy, and skilled! A rare trifecta! We HIGHLY recommend working with LeeAnn and Scott, and their skilled, professional, experienced installers.

While the work was satisfactory, the professionalism of the owners was something to be desired…read more Waited 2 months to get a start date and it was later than originally told to us at the signing of the contract. Measurements were off on one door and had to wait over a month to get a door on that cabinet. Installer drilled the wrong hole on another door, and it had to be replaced. Also took over a month. LeeAnn promised a referral fee to me for the friend who referred me to them and as of this date, 3 months from the final work and payment, my friend has not received it. I have requested it 3 times and still not paid. I would check around with other kitchen remodeling companies before choosing this one.

BP was recommended by the tile contractor at our former home. Johnnie & team completed our master…read morebath project on budget and in the timeframe expected, and the work quality was great. When we decided to remodel our current home, which was a much larger project, we knew we wanted to get an estimate from Johnnie at BP. We ultimately went with them and are glad we did. Jillian coordinated purchases for our project, and Jesse was our project manager. Walls, ceilings, electric, plumbing, and doors moved. Tile was replaced, new cabinets and lighting installed. The work was again completed on time and within approved budget. We really are pleased with how our house looks and how functional it is, and we've recommended BP Remodeling to friends. One is in the midst of their project now. We hope we are done with remodeling homes, but we would not hesitate to use BP again based on our experience.

Update one year: I have a double problem to solve. My flat…read moreroof house with parapets Allow water to get in above two windows. We will solve it this week by installing two new rain scuppers that will be completely sealed. Other home owners here have similar issues. New style in pic. Update first day of two: Jesse has the two new water scupper devices installed. The first seals are setting up. His practiced eye found two areas where the flat roof emulsion was lifted up, a little. A little is all it takes for rain water to seep down. We have to accept it might not be a single solution. But I am confident in his skills and knowledge. From the ground , the work looks sharp. Last step will be prime and paint the correct color. Which I have in reserve for small things. On to tomorrow....