We recently purchased a 20 year old house in John's Creek. The house was in obvious need of massive renovations ranging from flooring and painting to electricity and plumbing.
Having burnt our hands with a bad flooring contractor earlier, we were skeptical of hiring any unknown one hereon. So, when a friend highly recommended 'ABC Renovations', we contacted Ray and immediately set up a meeting. Ray was prompt in his response and extremely professional in his interactions with us.
He gave us reasonable quotes, very accurate, and importantly, without any hidden costs. We particularly loved the personal connect established with Ray and how he laid out everything so transparently.
He advised us to prioritise our renovation list in two phases - highlighting things that needed urgent attention to upgrades that could wait till a later/second phase. That was heartening and very refreshing to see given more work would have meant more money for ABC Renovations.
With my husband and I, both of us working, and a fair distance from the property, Ray was kind enough to work around our schedules. His staff and the workers deployed to work on the different aspects of the agreed renovations were very co operative, showed up on time and cleaned up after their job was done.
This company seemed to have a really customer-centric DNA and so visible in each and every touchpoint we had with ABC Renovations' folks.
The pace at which our renovations have happened has caught the eye of the neighbors too, given the typical long drawn contract cycles that are usually prevalent.
We are now practically spoilt for choice to be honest. We ended up outsourcing all our electrical, plumbing, painting and even landscaping to ABC Renovations.
It's been a blessing to have been introduced to Ray and this company. Not a single blip in all the time we have been engaged with ABC, truly committed partners for us and a huge part in helping make our House a 'Home'. read more