Great service, fast and friendly, very knowledgeable and helpful, best value in the city. I had my…read morewindshield replaced today, and it was made very easy. Would go back again, if needed.

Initially they didn't think they could repair my window but after some research, they were able to…read morerepair it and did a gastric job!

I have had two service calls on two different vehicles from Aaron's. One was the fixed vent window…read morefor my '84 VW Rabbit (a hard piece of glass to find, and a bit more difficult to replace than I thought), and the original windshield on my 2000 Nissan Frontier pickup. The service was courteous, friendly, and prompt...and much more affordable than I thought it could be. I always hope that I'll never need glass service again, but if I do, I'll be calling this company.

I've been to this shop several times, as I have the kind of car that gets its windshield busted…read moreeasily. Whether it's a repair or a replace, Metro Glass has got me in promptly, given my car back the same day, and charged me a very fair price. Today I had two significant chips repaired in half an hour. When a rock busts my windshield (and it's going to happen!) I'm going back to these guys.

Very helpful, in and out on time. Price was below others. Will always recommend and take my…read morebusiness to Metro Glass.

Amazing shop. Wouldn't go anywhere else. Jim and his staff have taken care of us for many years.read more

I was recently involved in a collision on the interstate. My car was towed to 24th St Auto Body, a…read morerecommendation from the tow truck driver. I was of course skeptical until I met and spoke with Jim, who provided me with knowledge and guidance on how to proceed with the other drivers insurance, as well as peace of mind that my car would be safe while dealing with the aftermath. Jim also quickly had a rental lined up for me even when CWS and tornados had rentals scarce. My car ended up being totaled, but had I needed repair, there's no doubt in my mind that it would have been done professionally and correctly in a timely manner. Definitely recommened. Another shout out to Ernesto for the assist!

We had scheduled with another shop who wasn't clear on the appointment but they did recommend…read moreAmerica Glass, who quoted us a cheaper price and got us right in. The molding for the windshield was an extra $40, which was no big deal, and he gave us a discount for cash. Highly recommend

They worked fast to repair a back window that was broken on my silverado truck. I then hah them…read moretint all pf my windows. They did a Very good job in a surprizingly short amount of time. I highly recommend them and the price was reasonable.

Glass Doctor in Council Bluffs are amazing…read more I don't know if this is the same Glass Doctor that helped my when my windshield needed replacing just before Christmas. If you are, thank you so much for your help. I was 2 hours away from home after an 1800 mile drive from CA, when my windshield cracked and I had to pull over. My insurance company recommended Glass Doctor. I was exhausted and wasn't sure how long this would take but Glass Doctor came through in record time. They called to have the windshield delivered asap and when I brought my Jeep in over an hour before my appointment, they drove it into the garage to prep it. I was home in Des Moines by 5:30pm. And so grateful to them for being so thorough and efficient. I couldn't stop raving about Glass Doctor to my family and insurance agent. The windshield got a couple of small chips on the way back to CA and I was nervous when I was behind those sand trucks, but we made. Thank you again.

I came to Glass Doctor after Edwards Auto told me they would have to replace my windshield due to…read moretwo rock chips. Glass Doctor took one look and said they could fix the chips the next day without replacing the entire windshield. Edwards wanted over $750 to replace my windshield and Glass Doctor fixed the chips for $120. I am a permanent customer of Glass Doctor and am completely disappointed in Edwards Auto AGAIN.

I would give 0 stars if I could. I've emailed corporate and called multiple times…read more On 4/18 I dropped off my car for a windshield replacement and I was informed that the installation and calibration would take approximately three hours, which aligned with the actual wait time. However, the quality of the service did not meet my expectations. Upon picking up my vehicle after payment, I was disappointed to find several issues. Inside the car, the seat had been moved back, causing me to fall upon entry. The dashboard was covered in dirt and particles, presumably from the installation process. Additionally, there was an odd gap on the left side of the dash (the LEFT SIDE. Not the front seal). Externally, I observed multiple deep scratches and nicks in the paint around the windshield that were not present before the service. There was also a significant gap around the windshield, suggesting an improper fit (I had it checked out by another shop, it's confirmed to be crooked), along with gaps where the sealing should be attached, but isn't. Upon giving my interior observations to the windshield tech and your front desk staff, they both agreed that my dash just "looks like that" and did not attempt to give any customer service. The tech and the front desk staff walked back inside after telling me that "It's just how it looked". I told them "whatever" and got into my car. I called today 4/23 and The front desk woman has falsely stated that I "pushed away from them" and proceeded to allude that I'm lying about the damages and hung up on me when I called. She would not let me get any words in and kept telling me that the front seal "looks like that" and would not let me voice any of my concerns or take me seriously. I did not have a chance to discuss my exterior observations before being walked away from and when I did on the phone she kept focusing on the front seal and hung up on me. Do better.

I booked an appointment online...reviewed the online confirmation which stated service may take up…read moreto two hours after arriving on time and waiting over two hours my car hadn't been started and I was told they don't do appointments which I stated I had upon checking in...no customer service from either receptionist

We recently had Safelite in Omaha replace the windshield on our Audi Q7 after an approximately 18…read moreinch crack formed straight across the driver's side at eye level. Because of the sensors and technology in the vehicle, I was honestly hesitant about using Safelite. The out of pocket cost would have been around $4,000 to $5,000, so we ended up filing a claim through our insurance. Our technician, Juda, was excellent. He called early to let me know he was overbooked that morning when my appointment was scheduled, which I appreciated. Not long after that he called back and said he was on his way. The job ended up taking about 30 minutes longer than he initially estimated, but Juda was professional, informative, and clearly took his time to make sure everything was done correctly. He worked hard to ensure the vehicle was back to normal and that all of the sensors and systems were functioning properly. I was genuinely concerned about having Safelite work on a higher end vehicle like an Audi Q7, but Juda did a fantastic job. Everything works perfectly and the installation looks great. Overall it was a very positive experience.

Terrible service, installed a very cheap after market windshield. We went with Safelite thinking…read morethey would know how to recalibrate my windshield after installation but they just messed it up horribly. when we asked for a "warranty " inspection to fix the problem they just wanted to argue and be rude. This is a car that has very few miles. Called customer service to try to get a resolution and talked to a call center who could do absolutely nothing. We called another glass service and they told us they couldn't even calibrate the windshield that Safelite put in because it was so low quality! I would never use Safelite again !!! So disappointed.

This is some of the best service I've ever gotten. I don't know how I could have improved the…read moreexperience. I called them and got Tish, who took my information, gave me a quote, and told Jason to head my way. Without having to leave what I was doing, they came within the hour and changed out my driver's side window that had been smashed out. Throughout the process, everyone was incredibly friendly and made things happen seamlessly. 5/5 kinda excellence! Also, the location is the same, but they're on Google under Auto Glass Center. The phone number there is also different, but it'll get you the same people.

From the owner: windshield replacements, rock chip repairs,free mobile services,meaning we come to you. side…read morewindows,back windows, flat glass for heavy equipment, semi trucks,

Had my windshield crack sealed up and it's near perfect! They know their stuff, I wouldn't trust…read moreanyone else for my auto glass needs.

They did an amazing job on my windshield. The owner was really nice and welcoming, really…read moreappreciated them and the hard work they did. Definitely recommend to everyone. The service was high quality, everyone was pleasant over the phone and in person.