Top Notch crew! This company has saved our commercial buildings and have taken care of all our…read moreneeds to keep our buildings running. We appreciate your help! Thank you

I want to say how much we appreciate the crew at Metro Safety and Fire. They have done extensive…read morework at our condo community, Waverly Landing, and every single crew member has been knowledgeable, thoughtful and thorough -- including when responding to emergency call outs at midnight. Special thanks to Cory and Jason for leading the work here. This is a great company. Great service. Great people.

Always have everything on my lists. That saves me time. Time I can now spend petting my dog. Or…read moreplaying with the cat. Any time not driving around searching for supplies is good. They are a Portland favorite since 1800

Great service, routinely have all the parts I need in stock. Local, long-standing business that…read morecares about the community.

I prefer to support local businesses vs box chain stores. Found these guys a couple years ago and…read morefinally writing a review. Went in for my fireplace and now they are also my favorite BBQ supply store. Always have a great selection. Very helpful, family run business. Highly recommend.

I purchased a Regency wood stove insert from Portland Fireplace Shop (PFS) about 5 years ago. I…read morecalled to get a replacement catalytic converter, they have, (I believe) a lifetime warranty. The catalytic converters on wood stoves wear out eventually. You just need to email PFS photos of the converter, they relay to Regency as PFS are their sales reps, and you get a new converter. Easy. Regency wanted more photos of the box itself besides the cat converter. Based on photos of some welds, they ended up replacing the entire wood stove insert for FREE. (I removed the old insert and installed the new one by myself). Portland Fireplace Shop (Kristin) was courteous, prompt and professional. Timely. Kept the ball moving forward in the process. Regency manufactures and stands by their products, obviously. Top notch, 1,000% recommend their products to everyone. I am grateful in this day and age of flakes and fakes - for a company that stands by their product so honestly. It is wonderful and so appreciated. Thank you. Allen Crimmins

This family owned business is second to none! The quality, service, reliability, and affordability…read moreis top notch. I requested a quote from them for fire suppression system to be installed in my trailer. It was priced correctly, and opted to go with them. Upon my arrival, they were efficient and the craftsmanship was superb.

United Fire provided a prompt response to a quote request and answered my questions. They were…read moreengaging and helpful.

Walked in with a issue with my garbage disposal the employee was very helpful listened to the…read moredetails and gave me exactly what I needed and it WORKED! Next time I will skip Home Depot and go straight to Grover's!

Ron U. - - Vancouver, WA Every time I go there, every…read moretime I take my questions ... or my part in-hand to be replaced, the Grover guys treat me like a neighbor. Even better - - like a friend. They always listen patiently to what I try to describe. Then they give me the options. As a homeowner, over the years I've purchased plumbing parts, switches, and when I am doing the repair, the tool to do the job. For the bigger project, Grover will also know the reliable contractor who does the work.

UPDATE 12/10/2024: Not much of an update, but I received an email PDF of the refund today which is…read morejust the $307.47 refund with no detail on what it is. No other communication to, nor any apparent attempts to fix the underlying problem that I've observed or heard about. I've had a business for a bit over 20 years and if this had happened at mine, there'd be an all hands and policy changes to make sure this kind of thing would never happen again. I was going to delete this review if they took responsibility, but they haven't, so I'm just going to leave it here now as a warning to others. UPDATE 11/17/2024: Take a look at the "not recommended" reviews of 5 stars. All with 0 friends or single reviews, and one was posted the same day of my negative review. It does have the optics that those are actually employee reviews, given that they were all posted the same day as other negative reviews as well, and 3 more glowing reviews with no friends and only 1 review that were "removed due to violation of terms of service", added the same day, too! Screen cap of activity attached in case it's removed later. UPDATE 11/15/2024: THEY ADMITTED I WAS OVERCHARGED! After I sent an email two days ago and this morning, clearly outlining I was looking for a refund. At 10:30AM, I received an email from FESC saying I was being refunded $307.47. I have no idea what specifically it's for, as they've not given me any accounting on what "pricing errors" there were. It's more than what I was asking for, but whatever. It took more than a month to resolve, and several emails went unanswered UNTIL I posted the response. The following still remains unresolved: * The individual charges. Yeah, I agreed to them, but they are egregious and FESC didn't provide me any explanation even when asked about the following charges: $8 - Temporary fuel fee. From FESC to my house and back is 16 miles round trip. That amount is double what gas would cost for a round trip. $129.95 - Consumables/Adhesives, etc... I saw the job that was done. There is NO WAY any consumed materials came to even a third of that. $35 - Service dispatch. This is usually where your fuel costs go. But this is the same as a doc fee in the car world (aka cash grab) $94.95 - I'd like to know what "parts" and "staging" and "freight" and delivery costs this much for the tiny repair kit that was used (that was a separate charge). $94.90 - Disposal/cleanup charge. So you threw away a few washers and a few short runs of PVC pipe and this is $95? Had I know this I'd say just toss it in my garbage. We weren't hazmat throwing out methamphetamines or nuclear waste that justifies this high cost. $84.32 - "Equipment fee". Whatever this is. * How many others were affected * What their plan is to rectify the situation for others Based on the above, it is my opinion that they've been overcharging people, they got caught, and tried to not only shirk the responsibility but also the owner attempting to flip it back on me after admitting they overcharged me. You'd think being in business 50 years they'd do better than this. Disappointed 25 + year customer. Buyer beware. ----- This is an exercise in absolutely HORRIBLE customer service, and it just keeps getting worse. Yes, I did approve it. I find it offensive that you're subtly implying that "you agreed to it/you don't get to complain" attitude in your reply after Oleg ADMITTED I WAS OVERCHARGED. His exact quote is as follows, directly from the email he sent me: "We identified an error with several pricing elements and how they are mapped to the invoice generation. Correcting the mapping and using the correct pricing should have resulted in a lower charge for the repair of the backflow. As a result, we will be issuing a credit to your account in the amount of $207.47. You can expect this adjustment to be reflected within the next few business days to use for future use." So how many other people have you been overcharging? I was also told that I wouldn't be charged again for backflow testing and WAS. Oleg said "that's on us", so I'm expecting a refund for both. Instead, he gave me STORE CREDIT instead of crediting my VISA. I don't want store credit. I want a refund on what I was promised and have spent almost 2 months trying to get resolution, here. Bottom line is this: $65 - Backflow test fee (first one you told me I wouldn't be charged for after the repair) $207.47 - The amount FESC has admitted they overcharged me Please let me know when to expect this posted to my VISA. Now I'm happy to email and call you, but this is information you ALREADY HAVE.

very professional, was able to explain every detail. fast high quality work. highly recommend Paul.read more

I have used Entek for the past few years. What stands out most is their fair pricing. I never feel…read moregouged. Every technician that has come to my house has been very friendly and open to answering all kinds of questions. The person that came to my house today was Jonathan. He was great! I would highly recommend Entek.

Entec just finished installing a new gas furnace, a/c unit, a mini-split and duct work cleaning…read more The team of Emory, Craig, Isaiah and Igor were terrific. They were efficient in the installation and testing of the new equipment, courteous and genuinely kind. I'm so glad I went with Entek and recommend them for HVAC services.

Extremely professional, attention to detail and great communication from start to finish. As an…read moreinterior designer, I'll also be adding them to my preferred service providers list!!! The retired and updated my kitchen light fixtures to support better bulbs. And they repaired a blown switch and rehung a rewired antique chandelier that was previously installed incorrectly and caused it to short thus leading to a blown switch. This could have cause a fire. I'm so grateful they caught this!

I had a frustrating confusing electrical issue in my house, and my usual electricians couldn't…read morediagnose the problem and find the root cause. They gave up. What a bunch of jerks. Steve from DT Electric came in, promised me he wouldn't give up, and he didn't. He stuck with it. It took two visits and $600 of time... but it was money well spent. I was so grateful that the didn't shrug their shoulders with an "old houses.." comment. Steve brought in Josh for his second visit, and after a thorough investigation, they figured it out and restored power to a number of fixtures, outlets, and switches that were mysteriously without it. Thank you, DT Electric!