Guys are super nice and super fast. It's extremely expensive to have someone come to your business…read moreto update fire extinguisher and these guys are $20-$35, great price, thanks for being there!!!!

I recommend this business for your fire extinguisher service needs. Quick service, honest and…read morepolite!

Bought one of their most expensive gas fireplaces from Travis Industries. The unit was not…read moreproperly vented when it was installed and Lisac's and Travis both refuse to come out and fix it. Tried to use it one time, just for ambiance but after about 45 minutes my carbon monoxide detectors went off and the fire department had to come out and vent out my house in the middle of winter. I was told by the fire department TVF&R not to use this again until it is properly vented, I called Travis and they told me I need to burn the fireplace for at least an hour to break it in, I told him (think his name was Mark) that it gives off carbon monoxide and he told me I needed to open a window. Of course you probably won't survive! Prior to that incident, Lisac sent out three different techs to fix the unit. Each worked for a couple of hours moving things around and opening and closing vents but never got the unit to do what it supposed to do. This unit is advertised as heating 3,000 square feet, but mine you'd have to lean against the glass to even know it was on. Spoke with Scott at Lisac and he had no interest in getting my fireplace to work, acted like it wasn't their fault or concern. So, here I am with a beautiful and very expensive fireplace that is not good for much of anything. Thank you Lisac's and Travis Industries. Stay clear of both of these companies, there are plenty of other really good fireplace shops and fireplace manufacturers, you don't have to settle ones that just don't care.

Great experience, got a grill from them in the summer and we used it everyday in the summer and…read moreabsolutely love it!

I prefer to support local businesses vs box chain stores. Found these guys a couple years ago and…read morefinally writing a review. Went in for my fireplace and now they are also my favorite BBQ supply store. Always have a great selection. Very helpful, family run business. Highly recommend.

I purchased a Regency wood stove insert from Portland Fireplace Shop (PFS) about 5 years ago. I…read morecalled to get a replacement catalytic converter, they have, (I believe) a lifetime warranty. The catalytic converters on wood stoves wear out eventually. You just need to email PFS photos of the converter, they relay to Regency as PFS are their sales reps, and you get a new converter. Easy. Regency wanted more photos of the box itself besides the cat converter. Based on photos of some welds, they ended up replacing the entire wood stove insert for FREE. (I removed the old insert and installed the new one by myself). Portland Fireplace Shop (Kristin) was courteous, prompt and professional. Timely. Kept the ball moving forward in the process. Regency manufactures and stands by their products, obviously. Top notch, 1,000% recommend their products to everyone. I am grateful in this day and age of flakes and fakes - for a company that stands by their product so honestly. It is wonderful and so appreciated. Thank you. Allen Crimmins

We are selling our home and during the buyers inspection it was discovered the A/C wasn't working…read more Advantage was recommended by our realtor. Scheduling was very easy and a reminder text for the day of service was sent as well as an update on the arrival of the technician during the 2 hour window Jeff arrived and was extremely knowledgeable and professional. He diagnosed the problem immediately and repaired it. I would highly recommend this company!

Wow. Upon finding a small oil leak, I had my oil furnace assessed by tech Jeff. He arrived on time,…read moreand was super respectful, kind and meticulous. He not only patiently explained every single aspect of our system to me as he addressed it, but set us up with an affordable plan for maintenance that should take care of us beautifully going forward. I was concerned our old furnace was on the way out, but now I know soooo much more about her than I did, and I know she's doing well - so well, we've even named her Betsy! Jeff went above and beyond to answer all my questions, addressed the oil leak that prompted my call and more, and gave me next steps if we have more issues - and all for an excellent price. I'm so glad we've got Advantage in our corner now!

I love this company. They definitely go that extra mile for the customers. Their effort and…read moreknowledge have made some tough work days much better. Thanks for all that you do.

These guys definitely know hardware for canopies. Clevis, Turnbuckles, Reverse threaded rod, etc…read more When all I got was the deer in the headlights look from any other source, they knew exactly what I needed and were very helpful in getting my order shipped out fast. Thank You.

We had a gas fireplace installed a few months ago. The service was excellent. We were connected…read morewith someone who put in a gas line for a pretty reasonable price. We got the top of the line fireplace, and even though it was expensive (about $7,000), we didn't want to skimp since this will be in our home for many year. The fireplace generates a lot of heat and makes our living room really cozy. Recently we noticed a log had fallen. I called Hot Spot and they came to my house within 2 hours and fixed the problem. They explained how to open the fireplace and put it back together. Great service!

I have been a customer of Hot Spot for over 30 years. Back in the day -- it could be a bit hit/miss…read morebut now - with new Ownership - my experience has been outstanding. The advice and service thus far - for our latest new project - is A+. I'm so glad I went back to them - as I almost did not concerned about the past. The current crew is great!

I got a quote and asked them to go ahead and do the AC replacement; ours was 30 years old. Their…read morepricing was great, their work was exceptional and their crews are people I would invite over for a BBQ.

so I have a furnace that just cold air. I called the number on the furnace company came said I…read moreneed a new motherboard care of that for me cost of $1000 plus $100 service call. Well, I didn't have that kind of money at the time so I found one online for $230 and installed it myself just to be back at Ground Zero where I started from still blowing cold air same code reading on motherboard had a friend of a friend come out he couldn't figure it out so after trying a couple other things, I finally called the heat guy and so glad i did !!!! Drew the technician came out for $150 service call listen to what I've already gone through and had done and he knew things just weren't adding up .Well he found the bad limit switch that the other two technicians could not and had my heat back on that day he also took the motherboard that I was told was bad and re installed it and wouldn't you know there was nothing wrong with it. The first technician was me over $1000 for something that wasn't broken. And didn't charge me anything extra other than the $150 service charge. These guys are awesome. These guys are honest these guys know their stuff If you call anyone other than the heat guy, you're making a big mistake

Alex did an excellent job doing maintenance work on my gas fireplace. He was more thorough and…read morecareful cleaning, protecting and checking out the fireplace than anyone else who has done this kind of work for me. He's quiet but will answer any questions you might have if you ask. NW Natural Utility and NW Natural Appliance Center share a database, which caused some confusion when scheduling.

We went to NW Natural Appliance Showroom looking for a gas stove to replace a wood stove in the…read morefamily room. We found their selection is good across brands and price points, and the staff very knowledgeable. We left with a couple of models in mind then looked at one more dealer who had our top pick for a little bit less. NW Natural priced matched! Double bonus: our model was in-stock. We are very happy with the product AND the service. We chose Pro Flame LLC for installation. Just a couple of weeks after our initial trip to NW Natural, we were enjoying our new Kozy Heat gas stove. The only con: We just wish we'd done this project sooner.