We live in a retirement community of Sarasota, Florida.
We thought that buying a yearly contract for $150 with ABC Air Conditioning Southwest of North Venice, Florida would ease our minds having a trustworthy contractor at our service when we needed them.
In May of 2026, we had water leaking from the ceiling caused by our air handler. We called ABC - They came out and drained our overflow retainer, and they said they cleared the drain line. They left us with a $300 bill and an estimate of about $10,000 to replace our AC system.
About 6 weeks later we had the same problem. Now we didn't trust ABC - So we called another company to check things out. It turns out ABC had left us with a time-bomb to go off sometime in the future. The air filter was gone from the air handler, the water sensor regulating water overflow (the recurring problem) had been tilted up to a 45-degree angle causing it not to function properly. Oh yes, and the drainpipe to the outside of the house was plugged up........again! This time Easiair Cooling & Heating fixed all the problems, and it cost us $150.
I called ABC to complain. I asked for the manager. The lady, claiming to be the manager, said that her problem was that it happened too long ago (the very reason for a time-bomb). I asked her to send us back our $300. She said that I was rude and hung up on me.
I'm sure that there are some honest AC guys out there - But ABC ain't one of them!
August 9, 2026 read more