Isabelle was rude and hung up in my face. Instead of taking the time to hear what I was saying, she hung up and didn't answer when I called back for clarification. I have never!!!!! read more

I have gone to ABC Caskets twice. Both times they were able to help me buy caskets for my loved ones. Great service! Very nice people!! You won't be disappointed! Their products are beautiful. read more

Met with Isabel who walked us through the various options for a beautiful casket. She was very helpful and we found exactly what we were looking for to make the funeral a very special day. She was also helpful in recommending a funeral home that we used as well as a list of florists. Thank you Isabel for helping make it a great send off for our loved one. I would highly recommend ABC Caskets. read more

I check out the price. Great compared to anywhere you buy them where you had the services. So I would keep this in your wallet.

There is nothing that can make your pain of a lost loved one go away, but there are ways to make things easier. This family owned business did just that. I cannot thank them enough. We customized dad's final home and it was PERFECT! We will forever be thankful read more

I totally recommend this casket company , you will get the best quality , made here in the USA, and workmen ship the best , I bough a casket for my deceased husband for his funeral and burial, the most beautiful casket!! For a reasonable price. Fist of all the family owners are so polite and so nice, very professional. If they say I will have your casket ready for this day they will have it ready for that day! Each of them very respectful and good heated. Thank you so much! you make things easy for me and all of my family specially in those difficult moments Lots of Blessings read more

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We love them, SUPER fast turnaround, my moms casket came out perfect. We didn't like what the funeral home offered, we knew we wanted something that better represented my mom, her immense faith, and her desire for a white funeral. We found ABC Caskets last minute and we got to go in person which made all the difference. We chose the color, hardware, and interior that we wanted, it was basically custom. Avi and his dad were SO sweet and we were so glad we found them. My mom was laid to rest with dignity thanks to them. read more

ABC Caskets Factory - Last supper hardware and angel corners. - Funeral Services & Cemeteries Near Me - Los Angeles, California

Isabelle went above and beyond for my nephews casket. I had called various places to find the perfect casket for him and had no luck until I called ABC caskets. She made sure that it was done in time for the funeral services. My family and I couldn't be more grateful for this place. Thank you so much! read more

ABC Caskets Factory - Funeral Services & Cemeteries Near Me - Los Angeles, California

I found this place while looking online for a mortuary . So we decided to stop by they have great prices high-quality caskets the lady is very nice and attentive and very helpful read more

After reading all these reviews I was encouraged to reach out for information on vaults and headstone plaques. During my first call, whoever answered said they don't sell vaults and hung up on me before I could ask about plaques. I called again, same woman answered, I let her know we were also looking for plaques. She sounded frustrated and rudely responded that she doesn't sell plaques, she sells caskets. Perhaps if you're looking for a casket this is the place to call. But for those of us taking advice from previous reviews that they are friendly and offer references to help lower costs of funeral needs, I would not recommend reaching out to them. read more

The process of planning a funeral during COVID was rather stressful for my family & I. ABC Caskets definitely helped relieve some of that stress. Being able to see the caskets in person, have Isabelle show us our options, and show us customization options was reassuring & very helpful. At one point our funeral home added stress, pressuring us for the arrival time of the casket. Which caused 3 of us to worry and we immediately called Isabelle freaking out, she reassured all of us to not stress and everything would be okay. She let us know it was currently being put on the truck to be delivered. She definitely eased our stress and kept her word the casket was delivered before the afternoon. The CASKET was DELIVERED ON TIME, and most importantly it was PERFECT for my grandfather. Thank you Isabelle it was a pleasure working with you! read more

Don't ever buy caskets from the Mortuary. The mortuary tried to charge me $2300 for a casket and I bought it here from ABC caskets at wholesale price for $798. After making upgrades to the casket it came to $973.46 total including taxes. Isabell is wonderful and also has great leads to a florist that delivers for free read more

This team is professional and their prices are better than the mortuary. Our casket was custom made and turned out beautiful; it was made of metal but looked wood. They delivered the casket to the funeral home 4 days early. read more

Isabel thank you so much for your help! If you're looking for a casket for yourself or family member I recommend ABC casket factory. Not only do they have good quality caskets, but their service is amazing. Isabel has gone above & beyond! This won't be my first or last time using their services. Thank you again! read more

The owner was so kind enough to help find an Urn for my mother. She called me ato recommended a website to order an Urn ASAP. She really was so nice. When I walked into the shop. read more

I wish I could give them 5 stars since they make a decent/good product but the mother/lady who works the telephone is rude and disrespectful. Not sure if it's a "cultural" difference but she made me feel incompetent and dumb. Regardless, this happened on one more than occasion. She even yelled at me saying, "no, you dont' know what you're talking about". When losing a family member, people are extra sensitive. Please be kind and patient with people. The son was very helpful and kind. read more

I never knew how much this industry preys on grieving families until my grandma died. I happened to get information for abc caskets online and I am SO happy that we did. They are a small family owned business in LA that has been here for generations. Unlike big mortuaries their caskets were VERY affordable starting at 1k up to 5k and were similar quality at what you would find at forest lawn. Isabelle was so good to work with she also gave recommendations on grave markers and better mortuaries. read more

Purchased a casket for my grandma. Isabell was very helpful with the whole process. They answered all questions and delivered the casket on time to the funeral home. Let me not forget to mention how beautiful the casket was. read more

ABC Caskets Factory - Purity White Casket - Funeral Services & Cemeteries Near Me - Los Angeles, California

Just recently I lost my dad. And with the whole pandemic it made everything so hard but Isabelle was the answer to our prayers she helped me with getting the funeral home for our needs and the cemetery she was heaven sent for sure. Being the first death in my immediate family it was stressful but once Isabelle helped us it was so much easier. The funeral home was great the casket was perfect. This Buisness is great very attentive to ur needs. Thanks Isabelle n abc caskets. Don't go anywhere else they are #1 read more

ABC Caskets Factory - Funeral Services & Cemeteries Near Me - Los Angeles, California

Isabella was an answer to my prayers. She helped me June 2016 for the burial of my dad and then again Jan 2020 for the burial of my mother. She is the best in the industry. Prices & services were excellent. She offers help all around for any funeral needs (florals, funeral homes, grave markers, etc.) I would buy direct from this company and any questions you may have, she and her husband are so helpful. Thank you for all you do Isabella. I refer her to all my family & friends. Hands down the best! read more

Take-home message: ABC makes quality afterlife homes for your loved ones. Buying a casket makes the reality of your loss kick in. That is why I appreciate that ABC made the process as easy and painless as possible. When I saw the finished product, I was very impressed by the construction quality and was glad that they understood how important it is to handle the job they've been given with care. I do wish they had more knowledge about the funeral business as a whole (hence the 4 instead of 5 stars). This was the first funeral I arranged, so I tried to ask them about any casket flower arrangements or gravesite markers they could recommend, and they didn't have much of an idea. Looking at reviews, it seems that not many other customers encountered this problem, so I'm the odd one out. Regardless, they are truly experts at caskets and that's what we are all here for at the end of the day. read more

Echo what everyone said already: very competitive prices, good quality, free delivery and most importantly -- great, helpful people. read more

ABC Caskets Factory - Funeral Services & Cemeteries Near Me - Los Angeles, California

Great price! Awesome quality! Fabulous selection! What more could you ask for. Supporting local business is what Angelenos do. Avi & his family have helped our family with caskets for over 10 years. Don't get gouged by supply & demand at funeral homes. Your loved one will appreciate that you saved some money. The money that I saved I used towards flowers. Know that you have options. Avi & his family are truly the experts. That's why we continue to recommend them to our family & friends. read more

My sister & I stopped by on the way make arrangements for our 97 year old mother. We just wanted to see what they had. With Avi's help, it only took a few minutes to know we going to buy one here. With showroom models and a plant tour, we knew that a custom made coffin was the way to go. We picked one and put a different top on it along with our choice of interior and "mother" in embroidery on the inside lid. We picked one without exterior handles that gave it extremely smooth lines.The quality of the workmanship was flawless. The dark mahogany finish was beautiful in the sun light(see picture). It was the perfect send off for our dear mother. I could not recommend any business higher than ABC caskets. It was great to know that we had it build especially for her! We were really proud of it! Dwight & Marilyn read more

You're better off going to Costco or making the trek to Caskets 'N More in Glendora. Horrible customer service and lack of empathy. Unbelievably rude from the start of the phone call - I can't even take blame for triggering this woman, maybe she was "hangry" or she just hates herself. I called to get an approximate estimate of turnaround time from ordering a casket to delivery at the mortuary. Upon answering the phone, an older sounding lady begrudgingly answers the phone and I ask her about "approximate" turnaround time of ordering a casket and delivery. She rudely says, "what?!" So I calmly repeat my question, asking her about getting an estimate on turnaround time from ordering a casket through their establishment and delivery to Rose Hills in City of Industry. She says in the most obnoxious and flippant way with a sprinkle of sarcasm, "well it depends on when you order." She then lets out a deep breath like I'm keeping her from something more important. Without hesitation, I told her she was being so rude. I had to repeat myself to her because she didn't hear me the first time. I was happy to tell her again how rude she was being and hung up the phone. If you don't care about how an establishment treats you when taking your money, by all means, come here. However, if mutual respect and common courtesy are important to you, don't waste your time here...go somewhere else. Bye Felicia! read more

My wife and I recently found ourselves in need of a casket and found ABC Caskets we proceeded to the business site Joey was extremely helpful with information the pricing was very reasonable and they delivered the next day for us. I would highly recommend you deal with these folks and save yourselves lot's of money they have great referrals for other services to help you we are grateful to have found these folks. read more

Sometimes there are things we don't like to think about, we put them off until they become a necessity and then life creeps up and makes it impossible to ignore anymore. The passing of loved ones is something that affects everyone at one point or another. Not only is it a burden mentally, but funerals in this day and age are also a burden financially. Isabelle and Joey who run ABC Casket Factory are two of the most genuinely nice people you will ever come across. At a time when hearts are heavy, they will bring a smile to your face. That in itself would be enough to highly recommend their services, but just as importantly they make a quality product for a fraction of what you would pay elsewhere. The caskets that are hand produced at their factory are solid wood, not cheap veneer. They are beautifully crafted and they have many models to choose from. They have made a number of caskets for my wife's family over the years and we cannot recommend them highly enough. The physical location isn't the easiest to find so make sure to call ahead for directions. read more

I recommend this place to everyone i know. Quality because they deserve it. Did no wrong only right in this world so best of the best . The Almighty God is Watching Over Eye for An Eye Tooth For A Tooth read more

Very honest & compassionate! That's how I describe Isabelle. I never do reviews but for her & Glenn at Midgley Gardenside Mortuary I have to make an exception. I found ABC Caskets on Yelp. Isabelle was so easy to deal with. Everything was done over the phone and I felt so comfortable. I ordered a casket for my mother from their website and when I saw it, I was so impressed. It was absolutely beautiful and I received so many compliments from people at the funeral. Isabelle is honest, compassionate and very reasonable. She also has excellent contacts for flowers, funeral homes and grave markers. We just recently said our good-byes to my mother and I will be contacting Isabelle again soon for a grave marker referral. She is a lovely woman to work with and you will not beat her prices for such well made and beautiful caskets! read more

ABC Caskets Factory - 'Purity Gold' casket from ABC Caskets simply beautiful - Funeral Services & Cemeteries Near Me - Los Angeles, California

Great company for caskets. The mortuary costs for caskets were 2-3 times more. I recently lost 2 family members and the owners Isabell & Joey were very helpful & compassionate. Thank you. read more

Unfortunately, I lost my little brother RIP during the pandemic. Being our first loss in our family, I was clueless to where to start?, what to do?, I called ABC Caskets, and they were unable to suit me with what I was looking for due to it being an over-sized casket. I'm not sure if they carry over-sized or not, mine was urgent so I wasn't able to proceed. Isabelle was able to help me with so much information despite the fact I didn't purchase anything with her. She called me personally from her cell to make sure I was okay, gave me her condolences and Make sure I was able to find the casket for my brother. Isabelle kept in touch with me for two days straight explaining to me the process and steps that I have to go through making sure I understood helping me out during the stressful situation. I am forever grateful with her I do not personally know her but throughout the phone calls she was very nice, respectful. re-assuring and very polite. I am Thankful that I came across her Yelp page she kept me calm every step of the way, such a great person. We need more people like her in this world. read more

We had a tragic loss of three family members in a car accident and went in search of affordable caskets since the funeral home was offering us each casket at $1400. Joey and Isabelle were very sensitive to our loss and were able to work out a reasonable price for the 3 caskets. We're very thankful that there are still honest and kind people who don't take advantage of people in their time of need. read more

Great cost and you customize to your liking.....service was great.....pray I don't have to visit for years to come

I wanted a mahogany casket and ordered through an online site that promised next day delivery. It was full of flaws and they promised to replace it with a "perfect" one. They sent me a video of the replacement but it was grainy and the light was reflecting on it so I could not see it. They delivered the replacement and it had even more flaws: permanent marker over missing varnish (even though the website states 3 coats of varnish!!!), ripples in the wood, dents in the wood, etc. horrific condition ! I was so upset and stressed and didn't need this obstacle. These were imported caskets but full of flaws. I was then in a time crunch and calling around to get a replacement. I called Isabel at ABC Caskets and she assured me that her mahogany casket was made in their Los Angeles shop, and would be flawless. They just so had one being made and promised delivery in a couple of days. I needed them to come through as the ceremony was already set and the mortuary said that was the last day a casket could be delivered so they had enough time. I kept calling Isabel to confirm the progress of the casket and she kept assuring me it would be ready in time. She even sent me a picture after it was varnished. Their casket was absolutely beautiful, no flaws and true craftsmanship, not an import that was slapped together and full of flaws. I cannot thank them enough for expediting this order for me and for delivering on time a beautiful casket. No one needs the stress of dealing with defective caskets. If you need a beautiful Los Angeles well made casket this is your place, do not settle for less. Their price was $3000 below the price quoted from the mortuary and their product is absolutely beautiful. read more

ABC Caskets Factory - A beautiful, gorgeous mahogany casket made by ABC Caskets.   August, 2018 - Funeral Services & Cemeteries Near Me - Los Angeles, California

I went to this showroom because I had wanted to buy a casket online for my departed Godmother but felt it too impersonal. I read that ABC had their caskets on many TVs shows and it was family owned! Family owned was the real seller. Being from LA and seeing good people work as a family is a Great thing. I went in and was greeted by the owner/father. He was very nice. He introduced us to his son and the son took over from there. It was like being with my own family. They are obviously close and work closely together. We told them our price range and they showed us the many caskets that filled our needs. I had seen one online I loved and irl it was gorgeous! Only bad thing the gentleman whom did the cloth overlay was on vacation and they didn't have any in the store room. So we went for our 2nd favorite. It was beautiful. Everyone in my family complimented our choice. I even posted on fb about how Great they were to my uncle and myself. Also they don't try to up sell you at all. You can customize the caskets there Also. They Show you inlays or different handles. All I can say is that they were great to us . If I ever need another casket (hopefully not) I'll go back here. read more

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We recently purchased a casket from ABC earlier this month. I discovered them through YELP, and stopped by their factory since it was close to my wife's office and the reviews were favorable. Buying a casket is never a pleasant experience especially when the death of a loved one is completely unexpected and tragic. Keep in mind, the location is a factory with a factory feel; guaranteed USA made. The "middle-man" is cut out and significant savings are passed on. We had already decided on a casket at another location when I stopped by the ABC factory. We ended up with an impeccable wood casket at a fraction of what the Mortuary was going to charge us. This a family owned business that is proud of the crafted products they provide. Undoubtedly, this is what has kept them in business for over 80 years. Remember, this is not a Mortuary or Cemetery service with staff trained to deal with our emotional and grieving issues. They are also not out to take advantage of people. Ms. Isabelle is a lovely lady who is genuine and compassionate. Ian T's 2014 post sums up the experience best. My family and I are grateful they are willing to sell to the public, and they will forever have our business in times of need. P.S. Thank You Joey for showing me the wood shop while my family made calls and took the time to agree on a casket. If I didn't know you were a casket company, I would have thought you were making some of the finest hand crafted furniture in the world. read more

Best service and prices in town! We had tried shopping at other location but ABC Caskets was the best!

Planning a funeral is very costly besides being emotionally stressful. No one wants to go through this. I was grateful to find out about ABC Caskets. Isabelle helped me over the phone to find the Casket I wanted for my father. I never had to go in person. It was very easy and convenient. Their prices are so much more reasonable compared to what the Mortuary was charging. read more

I just recently buried my mom. They made picking the casket process easy. The prices at the mortuary home were outrageous. You can not find a better price then at ABC Caskets. You won't be disappointed! read more

Isabella is one of the most caring empathetic woman in business. She could have not done a finer job on my wife's casket everyone was so impressed with the attention to detail I thank you Isabella and my family thanks you read more