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    ABC Auto Parts

    3.7 (3 reviews)
    Open 7:30 am - 7:00 pm

    Services - ABC Auto Parts

    Vehicle battery testing

    Auto battery and fluid recycling

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    4 years ago

    Over the year I have found ABC Gilmer to have the best response and service for my auto and farm equipment.

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    Ask the Community - ABC Auto Parts

    Stanley Chrysler Dodge Jeep Ram Gilmer

    Stanley Chrysler Dodge Jeep Ram Gilmer

    (1 review)

    Zero Stars - FOUR MONTHS & ALMOST FRAUDULENT-LIKE WARRANTY SERVICE…read more I dropped off my (warrantied) vehicle for repairs almost four months ago, and it is still in the shop. The lack of communication and speed of service at this dealership has been severely disappointing, and I have faced constant excuses and absolutely little to almost no consistent follow-up from the staff. When I initially dropped the vehicle off, I was told I needed a new battery. This was highly suspect, as I had the battery tested fine at three separate auto parts stores, leading me to believe this was a ploy just to sell a battery. After I brought them a new battery, the communication did not improve. Major Warranty Issues and Incorrect Write-Ups The situation has escalated due to their handling of the warranty claim. I called the Jeep Customer Warranty service myself and was informed that this shop didn't correctly identify many of the problems. Several issues that were previously fixed under warranty were not written up correctly so that Jeep USA would cover them this time. Specifically, things were written up as merely "worn" instead of the necessary "defective" or "failed part." This appears to be incompetence or a deliberate attempt to misrepresent the necessary repairs. Continued Disregard for the Customer It has been another two weeks since I last heard anything. I called the day before Thanksgiving and was assured this matter would be "resolved to my satisfaction." Yet, I still have no update, and I will have to call them again just to learn the current status of my vehicle. Despite the fact that any issues found should be covered by a Jeep warranty--meaning a guaranteed sale for them--the staff has shown zero interest in moving quickly or keeping the customer informed. I thought a small-town dealer would provide better care, but I was severely wrong. It has been an agonizing wait of nearly four months with zero progress and no professional follow-up. I absolutely do not recommend taking your vehicle here for service. I will be taking my business to Longview or another nearby dealer next time.

    From the owner: Stanlet Chrysler Dodge Jeep Ram Gilmer in Gilmer, TX delivers a full-service automotive experience…read morebuilt around trusted brands, customer-focused service, and a commitment to helping drivers find vehicles that fit their lifestyle and needs with confidence. Located in Gilmer, Stanlet Chrysler Dodge Jeep Ram Gilmer offers a diverse inventory of new Chrysler, Dodge, Jeep, and Ram models along with quality used vehicles. Customers can take advantage of a knowledgeable Finance Center with flexible loan options, while the Service and Parts departments support long-term ownership with routine maintenance and professional repairs performed by skilled technicians. Call Stanlet Chrysler Dodge Jeep Ram Gilmer in Gilmer, TX today.

    ABC Auto Parts - autopartssupplies - Updated May 2026

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