Crown Elevator, simply stated is outstanding. From Mike the Service Manager, with Becky answering…read morethe calls and Dawn doing her thing as well, you just feel good doing business with them. They service our elevator on LBI, NJ and always trust them - great value with high integrity, professionalism, quality! Thank you Crown!

Honesty is the most important thing to me when I'm letting someone work on my elderly parents…read morehouse. The Crown service tech was very professional and very experienced. His assessment and repair of my elevator saved me from being scammed by another elevator company that wanted almost 6000.00 to replace parts that were in perfect working order. I have signed a 2-year service contract with Crown. 3 words to describe this company. HONESTY INTEGRITY EXPERIENCED

Our elevator was making lots of noises and "knocks" I called…read moreand spoke to Rose who scheduled Sean Kelly to come out. Sean was AMAZING! He took care of everything and couldn't have been more pleasant and helpful. He is a true asset to Accredited!!! Vic and Mary Basile, Ship Bottom

Our experience with Accredited Home Elevator was extremely frustrating, costly, and dismissive…read more During an August repair visit at our rental property, the technicians arrived without rollers that properly fit our elevator. Our renters were displaced for approximately four hours, the repair was not completed, and the elevator was left locked and unusable without anyone clearly explaining what had happened. My calls the following day were not returned. Our property manager ultimately had to arrange for the technicians to return on Saturday with the correct parts. We had to compensate two groups of renters a total of $750 because of the disruption and loss of the elevator, including guests traveling with elderly parents. Accredited refused our request for any credit or meaningful accommodation. What has been most upsetting is the company's complete unwillingness to let me speak with a manager or make any effort to repair the customer relationship. I repeatedly asked for management to contact me. I was even told in writing that management was reviewing the situation and would call me that day. No manager ever called. Instead of acknowledging the failed visit, poor communication, and financial loss their handling caused, the company would not give an inch or offer any reasonable solution. Their response essentially amounted to: read the fine print in last year's contract and go away. They also blamed the elevator emergency partly on our supposedly not having a service contract, even though we had paid for a Gold Service Plan. Their own records later confirmed that the annual maintenance included in that plan had never been performed. I told a representative more than once that I was not renewing without first speaking with management. No manager called, yet Accredited charged my credit card $639.75 for a purported renewal. I received no renewal reminder, invoice, or receipt before discovering the charge, which I have disputed with my card issuer. A company can make a mistake. What matters is how it responds afterward. Accredited's refusal to provide management access, accept any responsibility, or make even a modest effort to resolve the situation is why I cannot recommend this company.

I've used HERM twice this year. Once for car below floor and another for hydraulic hose/fluid…read morechange with a valve replacement. Both times they provided excellent service. The service tech was extremely knowledgeable and communicated well. And Dave the GM was very easy to work with. They provided a written quote for the work to be done and there were no surprises with the final bill. We have used other elevator companies in the past that were not as competent nor as transparent. Will definitely used them again.

FACT-your email of October 18 said "I think we should be able to get it up and running properly. I…read moreagreed with that, you should have-BUT YOU DID NOT! If you had mentioned at that juncture that you would charge me $845 whether you repaired the elevator or not, I would have never engaged your company! FACT-Your advice to me was to get another repair company to do the job, with a steadfast refusal to return any of my payment. Your charge was way outside of reasonable when you consider your subcontractor was here for less than 1 hour, which is the total investment in this job for your company. He looked at different views of the rollers, and left with the elevator in the exact same condition as when he got there. You also recommended that I could consider directly contracting with your subcontractor to make repairs, but that it would have nothing to do with HERM-the deal would be between him and me, and that is not what I contracted for. sometimes in business you have to chalk up minor losses as a cost of doing business, but none of that has happened here...

Shortly after some serious health issues that precluded my use of stairs, I visited my Summer home…read moreon Long Beach Island to recuperate. Upon arriving on a Saturday morning, we discovered our 4 stop elevator was out of service. We called Wallace & Sons and despite it being the weekend, after hearing how difficult it was for both me and my wife (who was undergoing knee physical therapy), Wallace dispatched a service person within one hour. Thanks Wallace. Bill W.

Have been with them since 2013 and service just ok. But recently called them twice to set up…read moreservice and both times ignored. Each time I left a live message with a company rep who told me someone would get back with me "that day". First call was in mid July and 2nd was September 16. Never heard from anyone. I see other reviews that seem to be saying the same thing.

Ryan came to our home to discuss the Bruno CRE-2110 Elite Curve Custom Curved Rail Stairlift, Ryan…read morewas very professional and not pushey at all. He explained everything and took the time to answer all our questions. We were so pleased with how he handled everything we placed our order with him that same day. When our stairlift came in they sent two young men to install it. They were so polite and professional installing the stairlift, also taking all the time I needed to be sure I knew how to use it. I am so pleased with the Bruno CRE-2110 Elite Curve Stairlift and anyone needing a Stairlift should contact Ryan at Mobility123. There's is truley top of the line equipment from a top of the line professional company. Norma & Ky Clarksboro,NJ

I can't say enough good things about this company. I had an immediate need for a stairlift for an…read moresick parent and Mobility123 was literally answer to prayer. When you call, you don't get a random person from a call center, you get an caring employee in an actual office. The employee who answered my call immediately had me speak with the chairlift specialist Julianne. That same day Julianne fit me in for an appointment at their office and quickly set up both the measurement and installation appointments. As soon as the stairlift was installed life became easier for both my parents. I highly recommend Mobility123 and am so appreciative of Julianne and her team.

I've been dealing with Code Elevator for a little over a year and a half now. Their response time…read moreis incredible quick, and their technician Chuck is polite courteous and solves our issues in record time. When a faulty relay switch failed and trapped a resident in the elevator, Chuck was on site in less than 5 minutes, had the resident out in one minute, and had fixed the problem within 10. Office staff answers the phone by the second ring at the latest and are just as courteous and professional as their techs.