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Abbott's Frozen Custard

4.1 (23 reviews)
Closed • 11:00 am - 9:00 pm
Updated 3 months ago

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Such a great location
Linda M.

When thinking about things I miss since moving away from the Rochester area, frozen custard from Abbott's is near the top of the list. We decided to stop at this Abbot's location when back in the area the other day. Cute building right on the canal. The star of the visit was naturally the frozen custard. It's served differently than most other frozen custard establishments which fill your cone directly from rhe machine, much like any soft serve ice cream. At Abbott's it's taken from the machine and put into big containers where it's then scooped, more like hard ice cream. Not sure if it makes a difference in the flavor somehow but the custard here is creamier while also a big harder than other places. Overall just plan delicious! 2023-35

Abbott's building
Caitlin K.

I grew up coming here and it is great seeing it now. I love the expanded inside and the dock outside. This was the first time I brought my husband here during warm weather and he loved the the chocolate peanut butter ice cream. I got the chocolate almond, because it is amazing.

Strawberry ice cream
Nina B.

Perfect after meal treat. We grabbed our ice cream and we put by the canal to enjoy. So happy they had a vegan option. The workers were so friendly!

Medium which is two small scoops of custard
Kelly B.

My first time having custard and it was quite delicious. But it is very expensive given how much you get. My husband got a medium sized pier butter cup Sunday in the same size covers me which was a medium. However they gave him only one scoop of custard and so it was mostly toppings. They only have 5 flavors on any given day and two yogurt options. The teenage girls serving didn't look happy to be there.

Jan N.

Probably the best Abbott's in ROC during the summer months. This charming shop is located right along the canal. I enjoyed a sweet and salty chocolate almond in a cone and ate it while soaking up the sun on the bench directly outside the shop. As I was savoring my cone, I was savoring the sights; boats were gliding by with a few waving passengers, a couple was walking down the path hand-in-hand, a mom with her two daughters were sitting in the grass enjoying their treats, a young couple preparing their kayaks to ride. Peaceful and picturesque.

Mint cookies and cream and black raspberry
Seems U.

Was spending some time on a friends' boat on the Erie Canal and they pointed out that Abbot's is a local specialty. We stopped and got off for a quick bite. This isn't ice cream and it's very clear- much creamier and sweeter. Personally this is not my kind of thing but it was a nice stop nonetheless. I had the mint with oreo cookies and raspberry; it was nice they let you split flavors in even a small size. Both were way too sweet for me; I wished there was more mintiness in the former and more tartness in the latter. I also tried the salted caramel (not salty enough) and rainbow sherbet (pretty good). They have some sugar free and low fat options also. Overall, 3 stars for the custard plus an extra one because the location is awesome.

Mark M.

I just came from this place. Its tiny inside (no place to eat) but lots of tables outside by the water. I picked up a small waffle cone, about $4.50, with half vanilla and half chocolate almond, the latter was delicious with real almond pieces. The only thing was that the custard wasn't cold enough and dripped super fast, even when it wasn't that cold out--so fast I was so busy with it dripping I forgot to take a photo! The waffle cone was very tasty and crunchy.

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1 year ago

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11 months ago

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3 years ago

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3 years ago

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3 years ago

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4 years ago

The ice cream is good for a hot summer day. The chocolate frozen bananas are delicious.

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5 years ago

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9 years ago

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10 years ago

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12 years ago

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6 years ago

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12 years ago

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10 years ago

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6 years ago

Excellent ice cream, very creamy. Lots of topping options, all excellent quality. Some bench seating outside along the canal

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4 years ago

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9 years ago

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13 years ago

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7 years ago

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11 years ago

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13 years ago

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This is such a cute place! I had heard so much about their ice-creams so I had been wanting to…read morecheck it out. I got a double scoop with pistachio biscotti and cherry vanilla bean. Both flavors were incredible: super creamy and rich. My friend got chocolate almond fudge, and that was just as good. We also grabbed some baked treats to go (brownie, whoopie pie, and muffins), and everything tasted amazing. Other than sweet treats, they also have coffees and teas on their menu, and a bunch of different dairy products. It feels cozy, local, and authentic - like everything is fresh or straight from the farm. It's actually part of a long-standing local farm operation, which makes the experience feel even more genuine. I also loved that they support other local businesses and sell products from them, it adds to that community feel. Overall, this place is more than just an ice cream stop, it's a whole experience. Definitely coming back.

4+ stars, it was dreamy, but taste comes at a cost and that cost is going to keep them from a 5…read morestar, but it was pretty pretty tasty! was in town for travel and i stay across the street, a decade went by before i realized what i was missing. well, extra calories arent truly what i was missing in my life, but what a treat!!! i opted for the soft serve (custard) with chocolate decorattes, you call them sprinkles! yup, a buck upcharge for those jimmies, but worth it! i surely would go back, depends on the temps when im there i guess, but nice treat (if you were a good boy/girl and earned it!!!) pinkels!

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Abbott's Frozen Custard - icecream - Updated May 2026

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