I recently attended a wedding catered by Abbott Catering, and the experience was extremely disappointing. The level of professionalism, service, and attention to detail was far below expectations. The dinner service was delayed by 1.5 hours, and when it finally arrived, the plating and presentation were amateurish. The food was cold, and several tables were not served at all. The menu items were inaccurately described; the braised short rib was actually a pot roast, and the miso, blackberry glazed cod was overcooked whitefish without the promised glaze. Additionally, the salad service was inadequate, with only one medium bowl for a table of 16. When I addressed these issues with the caterer, he was not present to resolve the problems and instead blamed external factors. The dessert service, which was supposed to include two frosted cheesecakes cut on site, lacked any frosting. The coffee service was minimal, with only two carafes and no creamer or sugar available. Furthermore, the appetizers, which were meant to be hand-passed, were simply placed on a table without napkins or plates. I strongly advise against using Abbott Catering for any event. They failed to deliver on half of the contract's promises, and the most disappointing aspect was the lack of service, quality, and accountability for the subpar product. read more

Even 1 star is generous. I recently attended a wedding that Andy "catered" - in quotes as he did the bare minimum to provide a lackluster & subpar service: A) Did not plan for remotely enough food to feed the wedding guests. The head table did not receive food. What food was served was served cold & not in alignment with what was listed on the menu. When asked later what happened, he admitted he used Al to prep for the wedding & ultimately failed to accommodate for the party size. B) Was absent from the wedding venue for a majority of the evening. Every time someone sought him out, he was apparently offsite to retrieve necessary items and would return empty-handed. C) Did not come appropriately staffed & required other vendors to step in & assist with service. Without their assistance, dinner service would not have occurred. Ultimately, I would not recommend Abbott Catering for a wedding or large-scale event. read more

He had new sued several time for ruining evens!!!'his food is good most of the time however his presentation and choice of servers leaves room for disaster. Andy is eager to please an obtain a good reputation within the food community but at the end of the day he can't be trusted to provide service that meets the standards required to be excellent. He amd his stafff ruined my event. Everyone went home early, hungy , offended and in dis belief of how crude the server was.and how minimal ans untimely the food was . it was the unfortunate read more

We recently had Andy Abbott cater a Celebration of Life event for us in Roseburg. His presentation was excellent and the quality of the fare was superb. Throughout the planning of this event Andy was terrific with communication and he was a pleasure to work with. His attention to detail on the day of the event and his pleasant professional demeanor it really easy for all of us. read more

Disappointing for every guest at a wedding I was recently at. The food was late, cold and disorganized when served. The servers were unable to determine what each table needed and would bring half eaten patters from other tables when certain foods from menu was requested. I was lucky that I wasn't drinking, so was in the self service line for self serve drinks (iced tea, water, etc). The other line was extremely long. There were water/wine glasses on the table, but no drinks served in those unless you got water for yourself or stood in the long line. The bartender could have used more help. Wedding cake came to the dessert table 4 plates at a time. A tray would have helped. The food from the Welcome party the night before was much better (different caterer). read more

I recently had Andy cater my wedding at Crook Point. In the year that led up to the event Andy was responsive, seemed to have an extensive menu, offered full services of set up and break down and he portrayed confidence in his ability to provide catering services for a wedding of 130 at the Crook Point location. We agreed upon a menu of passed appetizers during an extended cocktail period. Two signature cocktail drinks at a bar that would be staffed appropriately with 2 bar tenders (I provided the alcohol, he provided the mixers, cups and napkins etc.), A family style dinner service with salad, bread, multiple entree options and sides, late night bites and finally a sheet cake and coffee service. Over the phone I verified with Andy multiple times the timeline of the event, the number of staff that would be available, that the various bar items he would be providing, the vendor meals for the other professionals working the wedding and finally if I needed to provide take out boxes for any leftovers. Andy confidently assured me that he would have all the bar supplies, vendor meals would be provided, the timeline was acceptable, left overs would be boxed up after the event, water carafes on tables would be filled and servers could even provide a passed around wine service during the sit down portion of the dinner However, come the day of the wedding none of what was promised was actually provided. The appetizers were set up at a table in the corner and not passed around. Neither I nor my wife had any idea that they were even out because it was never communicated that they would not be passed around. The bar service at various portions through out the evening had only one bar tender who I later found out had never bar tended before and had only received their OLCC license the day prior. The second bar tender contracted was apparently off site coordinating another event they were contracted for. The salad and bread service started over an hour later than expected and finally the dinner service was nearly 2 hours late. Not only is the delay in the evening an issue but the food I ordered was not the food that was provided and the quality was not what was promised. Finally, the food arrived cold and in insufficient quantities. My wedding coordinator was forced to step in multiple times to assume Andy's role as he was offsite not available to coordinate catering. We inevitably had to ration food and scrape leftovers from the head table and other tables in order to ensure that everyone present had some cold, tasteless food to eat. Because the dinner ran late and my wedding coordinator was forced to manage the catering fiasco. I was than required to MC and coordinate the flow of the evening. What was a carefully coordinated and thought out flow of events for the evening turned into a "duct tape and roll with it" event for the rest of the evening. On top of that the vendors that were present and working all day to provide the ultimate experience for us did not get provided any vendor meals and had to order pizza for themselves as well as be drawn away from the event during key moments. The final incident for me came at the end of the evening. Andy did not have the professional curtesy to provide me with any explanation or apology. Instead two days later it was only after I called Andy to demand an explanation that I was provided with a litany of excuses regarding staffing issues and problems with Crook Point facilities despite previously being assured confidently that having worked at Crook Point numerous times before there would be no "hiccups". When asked about the grossly under estimated amount of food I was told that "There was plenty of food in the back but that I (the groom) did not come back there to inform anyone that people had not gotten food yet". When asked about why none of that food was boxed up as leftovers and given to me it was stated again because "I did not ask for the leftovers and that boxing that up and providing that to me was not a part of the written contract and therefore was not something he had to do" There were issues with the cake service and the coffee service as well. I would adamantly NOT recommend Andy Abbott for any catering services. I understand that there are things that happen that are out of our control regarding staffing issues, etc. However, the issues that presented them selves at my wedding go far beyond that and show a complete lack of preparation and self awareness. Finally the lack of professionalism to not even offer me any form of apology, explanation or restitution for promises not fulfilled and a service contract not upheld is something that I cannot overlook when writing this negative review. read more

8:461 86 Alison Sakamoto 4 reviews *** Just now The wedding was beautiful. The food was NOT. Doesn't even deserve a 1 star rating. Food had to be rationed at our table. I had a cube of meat that was supposed to be braised short rib and a piece of fish that was supposed to be miso blackberry glazed. Nothing else came my way-no potatoes, no rice, no steamed veggies-because caterer FAILED to provide enough food. Everything served was cold. My water glass sat empty all night. The bar was down to 1 bartender (2 were promised) who couldn't keep up with demand. Mixers ran out, no garnishes and eventually NO cups. Cake was served for dessert-NO frosting. According to staff, Andy kept disappearing and was no where to be found. Wedding timeline was severely compromised due to catering fiasco. I would emphatically NOT, I repeat NOT, recommend Abbott Catering for your catering needs as Andy made many promises but DID NOT deliver. read more