2 year old dog died after anaesthetic for a spay caused kidney failure. Spoke to the manager, said…read morehe would call me back the next day. 12 days later I called again as no contact. He said it was the first he had heard of it, I pointed out I had spoken to him. He then said that he hadn't done anything as Vet A was away. I said it was vet B who had done the surgery. That set the tone for their care and competence from that point on. Requests were ignored. Emails were sent with no attachments. VCMS are powerless as it is voluntary for vets, they can set parameters. No apology for the woeful service, paid over £1400 for the cost of her hospitalisation post-spay. CVS head office declined to get involved and said it was a local issue. When we picked her up after three days in their care she was unclean and matted, the ultrasound gel from 4 hours earlier had not even been wiped off, they said they hadn't had any other complaints. Management and the ethos is shocking.

Able to see your pet quickly, great prices, caring vets . . . what more can I say! They have been…read moreso good to us and our little creatures since we started using them two years ago. I can always rely on them and know they will do everything they can to treat our pets as they deserve.

I take my cats to this vet, located on Topsham Road in Exeter, and can't praise them highly enough…read more The vet, Michael, is extremely caring and listens to what you are saying about your pets. He takes time to get to know them a bit too! All the staff are very understanding, and when we had to have our beloved Freddie cat put to sleep they were extremely sensitive to how we were feeling and didn't just shove us back our the door again. If you need a vet, Isca is the way to go! A lovely, friendly, professional place.

Michael the vet has left and Steve the vet has been there a few months my old Mum tells me. Not…read moresure how good the practice is now.

I've used these vets for a number of years and have found them to be friendly, attentive and…read morecompetent. Parking a bit awkward.

I've used this practice for over 20 years and have always found them to be caring, helpful and fair…read morein their pricing - after all, looking after animals well can be expensive. All of my cats have been very well looked after, especially one who needed a major operation. I find the practice to be calm, friendly and wouldn't go anywhere else.

My partner and I take our two pet rabbits here frequently, one of which has required an operation…read more The staff are really lovely and are happy to answer any questions and give advice over the phone. On your first visit you get 6 weeks Pet Plan insurance free which is handy because it gives you cover immediately, whereas when you purchase the same cover online you can't make any claims in the first month or so. The waiting times seem to be really good as we've never had to wait more than 10-15 minutes and there is adequate parking outside. Along with the usual veterinary services, they have weight and behaviour specialists and even offer bereavement counselling. We're both huge animal lovers and we'll be taking our pets (both current and any future additions!) for years to come.

This is a lovely vets, being the main branch of a group in Plymouth. The vets has its own car park…read morearea and is very clean and well laid out. There is a seperate entrance and exit so if you have had an upsetting experience you do not have to walk past all the other waiting animals. I have been here with my own animals and injured animals I have found and they are always just as caring with them. Opening hours are longer than other vets I have visited which is very handy if you work all day. Staff are very knowledgeable and always happy to discuss any concerns you may have.

This is a great practice. They have wonderful friendly nurses and Vets who have a wealth of…read moreexperience and knowledge. The practice is just off Polsloe Road very near Henry's Bar. They will offer you the best advice and give you exellent customer service. And most of all my cats and dogs love them! (that is what really counts!) One of the vets also deals with exotics.

I can't say enough nice things about this place. We have three cats and wouldn't dream of taking…read morethem anywhere else. Dr. Chris Vogt is fantastic with them, and you can tell he really loves animals. I recommend Polsloe highly.

Warm, friendly and helpful - the staff at Cranbrook really show that they are dedicated and…read morecompassionate people. We usually see Chris the vet who is an amazing man. My animals adore him and I do believe he adores them too. We previously saw Chris at his surgery at Polsloe but we have now been going out to Cranbrook because of the large car park which is much more convienient. Chris use to be a zoo vet. (there are pictures on the wall of him treating leopards etc so I have complete faith in him treating my moggy! Although she can be just as lethal sometimes I assure you) Just like most people who are dedicated to their pets I can sometimes appear a little too crazy about them, but its lovely to go into a practice where they make just as much fuss over my animals as I do. When my cat was in to stay the nurses even picked up on her idiosyncrasies, which made me think she must have got a lot of care and attention for them to know her so well.

Beautiful practice! This is a branch of my normal practice (Polsloe Veterinary Clinic in Exeter)…read moreand having recently been to Cranbrook I was blown away by the state of the art veterinary equipment and of course the parking! (PLENTLY OF PARKING!!!) The staff are so friendly and helpful. They have seperate kennels for cats, dogs and exotics. (rats, birds etc) It's great to know my animals have access to this treatment. (the lady I was with whispered, its like ER!)

Excellent Veterinary Clinic in Ottery St. Mary. Simon has been looking after our dogs and cat in a…read moreprofessional well informed way for some time now. Our Collie girl recently passed away, and Simon was gentle, and extremely caring in carrying out his vet duties. Our cat and lab are still alive and kicking and coming up to 15 years of age in November. Simon has a very gentle way with animals and I can't speak highly enough of the level of service and care we've received from all the vets we've seen over the years, primarily Simon though. I would highly recommend Ikin and Oxenham in Ottery St Mary.

My dogs used to go here... Never again…read more They are a horrible vet practice. Friends dog was paralyzed during an operation and they wont accept liability - he couldn't walk after the op and is now paralyzed (had a Luxating patella). Can't even see the same vet who broke his spine... There's no human element. Our new vets are amazing and talk to the animals, make them feel comfortable and call us every chance they can. They even offered us a cup of coffee! (Southmore for reference). Greenbay is nothing like this. They don't like small animals (so i've heard through the great vine). Horrible to cats and small dogs. I also know someone who works here and how on earth they still get business. They're a disgusting, money grabbing vets.

I can't praise the vets at Greenbay enough. They are so professional and really know there stuff…read more They have treated all my dogs and cats over the years. They are always interested and supportive and when the sad day comes they really do care. They are the best vets I have ever come across. They are situated in a quiet road, away from the town centre and on street parking is available immediately in front of their building. I have never had a problem parking there. Some operations are done at their Torquay premises where they have more facilities. They look after the owners as well as the animals.