Warm, friendly and helpful - the staff at Cranbrook really show that they are dedicated and…read morecompassionate people. We usually see Chris the vet who is an amazing man. My animals adore him and I do believe he adores them too. We previously saw Chris at his surgery at Polsloe but we have now been going out to Cranbrook because of the large car park which is much more convienient. Chris use to be a zoo vet. (there are pictures on the wall of him treating leopards etc so I have complete faith in him treating my moggy! Although she can be just as lethal sometimes I assure you) Just like most people who are dedicated to their pets I can sometimes appear a little too crazy about them, but its lovely to go into a practice where they make just as much fuss over my animals as I do. When my cat was in to stay the nurses even picked up on her idiosyncrasies, which made me think she must have got a lot of care and attention for them to know her so well.

over 4 weeks ago I sadly lost my dog. 2 weeks after I call to see where he is as was expecting him…read moreback by then, their response "we'll chase with the crematorium and wait to hear from us when he's back" a week later nothing so I call again to be given the same response. This time I asked for a call back immediately after giving me an indication when I can expect him. 10 mins later I get a call from a different receptionist saying they've 'just' received a call from the crematorium chasing a further £10 for the engraving we asked for and then they could chase it?? I was unaware of this £10 as paid everything Cranbrook vets asked for. I am more than happy to pay but why could she still not give me any indication of when to expect him. She then said she was hoping it would be the following Mondaythey would receive him but just wait for a call. we are now 4 weeks and still waiting so I phone the crematorium direct who say they were only called last Thursday (over 3 weeks after he passed) to collect him. Total lies from the receptionist each time I've called as they clearly had him still at the vets. it's so upsetting I am having to chase this and they obviously don't care how painful this process is as they were never actually chasing anything? Poor poor service and still waiting for my pup to come home- I do not recommend

Go if you want a vet who cares more about the animals than their pockets, not suggesting they are…read morecheap, who is, but animal centred, and kind.Who could ask for more.

I've used the Animal Health Centre for years for all my animals and they are excellent. I can't…read morerecommend them highly enough.

Fantastic local vets. I have had nothing but high quality care for my cats here. The vets are…read morefriendly, professional and caring and I would recommend them to anyone.

I use this vets and have always found them to be very helpful and professional. The receptionists…read moreare friendly and know how to cope with crying and distressed pet owners and rampaging pets! The premises are always exeptionally clean and the vets are lovely. A recommended surgery.

Incredibly helpful and very friendly service. The owners went out of their way to help us with…read moreadvice with our new puppy, even before we were registered customers. Feel very happy to have found a friendly and trustworthy local vet.

friendly vet surgery. average price, friendly staff and offer out of hours service. have a wall of…read morephotos showing pets that use the clinic, a great personal touch!

I called first thing in the morning because my dog was in a lot of pain. They told me they couldn't…read moresee her until 5pm despite hearing her crying in the background. I called another vet and they told me my vet had a duty of care to see an animal in pain. I called back and reminded them of this and they agreed to see me. When I got there I was the only customer and they were passive aggressive. This was after more than 10 years as a customer, in an emergency. Expect to be upsold on all treatments and talked down to.

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This is a great practice. They have wonderful friendly nurses and Vets who have a wealth of…read moreexperience and knowledge. The practice is just off Polsloe Road very near Henry's Bar. They will offer you the best advice and give you exellent customer service. And most of all my cats and dogs love them! (that is what really counts!) One of the vets also deals with exotics.

I can't say enough nice things about this place. We have three cats and wouldn't dream of taking…read morethem anywhere else. Dr. Chris Vogt is fantastic with them, and you can tell he really loves animals. I recommend Polsloe highly.

High level if care, they're really big on animals. Central…read morelocation.

My dogs used to go here... Never again…read more They are a horrible vet practice. Friends dog was paralyzed during an operation and they wont accept liability - he couldn't walk after the op and is now paralyzed (had a Luxating patella). Can't even see the same vet who broke his spine... There's no human element. Our new vets are amazing and talk to the animals, make them feel comfortable and call us every chance they can. They even offered us a cup of coffee! (Southmore for reference). Greenbay is nothing like this. They don't like small animals (so i've heard through the great vine). Horrible to cats and small dogs. I also know someone who works here and how on earth they still get business. They're a disgusting, money grabbing vets.

I can't praise the vets at Greenbay enough. They are so professional and really know there stuff…read more They have treated all my dogs and cats over the years. They are always interested and supportive and when the sad day comes they really do care. They are the best vets I have ever come across. They are situated in a quiet road, away from the town centre and on street parking is available immediately in front of their building. I have never had a problem parking there. Some operations are done at their Torquay premises where they have more facilities. They look after the owners as well as the animals.