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Abbey Realty

3.5 (11 reviews)
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Welcome Home Rentals

Welcome Home Rentals

(7 reviews)

Major lack of communication. We needed our fence fixed because of the neighbor dogs breaking it and…read moreafter many emails they continued to ignore us. Only one portion was fixed, but not the main part. Now because I left a one star review they're saying "they won't negotiate" with me anymore on the deposit despite the fact that landlords actually aren't allowed to do that with truthful reviews! Don't bother renting from them. Please listen to all the other one star reviews!

If you are an owner and looking for a management company to handle your lease/rental you need to…read moreread this! We trusted Welcome Home Rentals with our property and signed a one year lease. From the get-go we were lied to! Tiana, the owner, told us so many things that either didn't happen or that were extremely misleading. From when we get our money each month to "we come first" which was the biggest lie of all. They guaranteed "monthly drive by's" since we would be out of state and couldn't check on the exterior condition of the property. There were a total of two drive by's, both after we insisted because we had a friend drive by and the yard looked horrible! Overgrown weeds, lawn, and shrubs. Too much to list but I'd say the worst part of the experience was when we were toward the end of the lease and we needed to show the property because we were selling it. She was "afraid of the tenant" and didn't want to send notifications to open the house for inspectors or appraisals that we needed to schedule! Overcharged us for cleaning when we moved out even though we spent hours deep cleaning and there was nothing left to clean! Even charged us over $400 for her "landscaping company" to clean up the yard which was left weeded, mowed, and all shrubs trimmed the day before! Read the other reviews and you will see that we are not alone! Their priority is to make money and overcharge both the homeowners and the tenants, that's it!

Ammerstone Association Management

Ammerstone Association Management

(2 reviews)

I have had nothing but good experience with this company. My friend who lives in a different…read morecommunity says the same thing. The 70 year old privately-owned septic system in my community was failing, and there was no way the home-owners could afford to replace it. Ammerstone took the bull by the horns. They contacted the community, let us know our options, and facilitated our decission making. Once we decided to pursue connecting our house to the City sewer system, they negotiated the contract, stayed on top of the sewer design and kept the community in the loop throughout the entire construction process. We are now on City sewer and I could not be more immpressed with how Ammerstone handle this entire very complicated process. They are the BEST!

Unprofessional and unresponsive to phone calls and requests about board meeting locations and…read moretimes. I was charged a late fee because my check never made it to them or they processed it wrong. My bank records clearly showed the check was sent. How can you the HOA charge me with no notification prior for something that is not my fault. The representatives in the office are rude, unprofessional and dishonest. Their technology in customer service is antiquated as they only receive paper checks and just within the last two years started using email and cell phones as a means of communication with their customers. These guys need a total image makeover, new staff and new leadership. A few words to sum up my experience with Ammerstone; dishonest, unprofessional, unreliable and shady.

Abbey Realty - realestatesvcs - Updated May 2026

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