Absymal service. Lackadaisical work effort. Day of closing decided to try to squeeze everything…read morein at the last minute. No scheduling. No updates on progress. Waited til the day of closing to finally call me and say "OK I guess we have everything so can you come in this morning (an hour's notice!) to sign. If we come across anything, we'll contact you later." I swear this was the first time they did a closing. Had 4 different people "working" but none seemed to know what was going on and what they were waiting on. They're emails went right to Junk Mail. Must have been karma! Stick to a local title company.

I recently refinanced my house and Elizabeth and her team handled my escrow. They were informative…read moreand accommodating to my schedule and the receptionist was warm and welcoming when I arrived for my appointment. My signing was fast and easy and I even got some money back after closing. Now I'm saving almost $200 a month on my mortgage! I can't say enough good things about how professional and pleasant my experience was. When I buy my next home and sell this one I will definitely use Chicago Title in Lacey.

Well thus is truly upsetting, in fact I am outraged…read more This time it may be time to contact the powers that be. That would include the Department of Labor & Industries and make a formal complaint. I recently purchased mirrors to put into the bathrooms. And as I was doing this I discovered that the two by four inside the wall are not solid pieces they are good together. Glued together! They're also glued to the walls so that they stay standing up

This company is not to be trusted. We bought a home. and it has been in limbo for 2 years. They…read morehave not completed all the cosmetic items promised such as calking, painting, and our door does not lock, nor do we have the screen slider. They took the screen that they originally brought, which was for a smaller glass door. The new screen was to be ordered, yet it has been over 9 months and we still have not gotten the screen. I can't stress how many emails and phone calls that have been made, with the promise that they are working on it, but we haven't gotten any of our needed repair/replacements. Both the local Clayton Homes on Martin Way, Lacey Wa.,and corporate offices in Oregon have been involved, with no satisfaction. I would never buy from this company, they are not honest and have no integrity.

Very positive experience with Robert. He was upfront with me and explained everything thoroughly…read more He was always very reachable through out the process. Overall I think he runs a straight up no BS company unlike many other companies in this space.

"I'd recommend you go with the other bank." Good luck…read morefinding another lender that would give you this advice after spending hours walking you through the mortgage process and answering all your stupid questions. They are honest, knowledgeable professionals that are looking out for you. If you're even thinking about a mortgage, talk to MLS FIRST! After guiding me through the mortgage process, Kyle gave me solid advice and help to find my way around the market. After I found a better deal, Kyle gave me the advice above which quite frankly took me back. These guys and gals should be your first stop in the lending process, I would gladly work with them again in the future.

After 7 years of renting, Abby is trying change me $7000+ for painting that is according to WA law…read moreis normal wear and tear. Do not trust these guys.

Had a 10:00 am appointment with Savannah Parker - supposedly the top selling agent in Thurston…read moreCounty. After driving 1.5 hours to make the meeting apparently she doesn't feel she has to. I left at 10:20 after she failed to show up. No calls to state she was going to be late, it was only after I told the receptionist that I would be addressing my experience on social media did she call me. Very unprofessional and extremely disappointing. Would never recommend this company and especially Savannah Parker!

Does Olympia have outside contact with the rest of he world? DO you NOT knw NYC is right in the…read more in the he middle of recovery from a major flood in the subways, MTA, homes, basements, cars underwater still on the interstate?? and many dead bodies??? YET, ,,, what professional TITLE company calls form WA and spends 15 minutes being vague and ambiguous and waste time and energy arguing abut a notary ... DAM!!!! YOU have the info on time frames, documents etc, on the the notary.. I DON"T .. WHAT A HORRILE conversation ... while trying to recover my dam car,,i have to practically have a heart attack in communicating something simple?

I had to use then when closing on my mom's house. There were several errors in the paperwork that…read moreI caught, including having a signature block for my deceased dad even though they had been supplied a death certificate. The documents were not redone but merely crossed out. Had to wait several hours on this day while they got the docs ready only to have the errors. The guy running the closing of the house was not apologetic during the process. Find another title company if you can.

I have had nothing but good experience with this company. My friend who lives in a different…read morecommunity says the same thing. The 70 year old privately-owned septic system in my community was failing, and there was no way the home-owners could afford to replace it. Ammerstone took the bull by the horns. They contacted the community, let us know our options, and facilitated our decission making. Once we decided to pursue connecting our house to the City sewer system, they negotiated the contract, stayed on top of the sewer design and kept the community in the loop throughout the entire construction process. We are now on City sewer and I could not be more immpressed with how Ammerstone handle this entire very complicated process. They are the BEST!

Unprofessional and unresponsive to phone calls and requests about board meeting locations and…read moretimes. I was charged a late fee because my check never made it to them or they processed it wrong. My bank records clearly showed the check was sent. How can you the HOA charge me with no notification prior for something that is not my fault. The representatives in the office are rude, unprofessional and dishonest. Their technology in customer service is antiquated as they only receive paper checks and just within the last two years started using email and cell phones as a means of communication with their customers. These guys need a total image makeover, new staff and new leadership. A few words to sum up my experience with Ammerstone; dishonest, unprofessional, unreliable and shady.

They will hold on to your deposit way longer than they are supposed to after you move out, then…read morethey will add excessive charges. THESE PEOPLE ARE SCAMMERS.

Barbara Dugaw at Windermere Real Estate/Olympia recently helped us buy a home in Olympia. She…read morecarefully guided us through the purchase of a house that was 'for sale by owner', something many agents would not touch, going beyond her normal duties. She coached us through the negotiations to arrive at an agreement that pleased us. She had all the arrangements for closing done at a busy time of year, and Windermere helped with some cleaning of the house even after closing! She offered many useful suggestions, and I'm sure she would respond to questions even now. We would give her 10 stars if it were possible.

So far so good! We switched after having a horrible time with SJA and they have been responsive…read moretransparent and communicative so far. Appreciate all of the team's help and so far it has been pretty seamless. Management costs are on par with the other property management companies in the area and there is a point of contact for the team, which is nice to have if anything comes up. Happy we switched!

Although we didn't end up renting the home, working with Michael was such a positive experience. He…read morewas incredibly kind, thoughtful, and genuinely went out of his way to help us. He was very kind with setting up an after-hours tour for a house we were super interested in, and always responded quickly and thoroughly to our questions. His professionalism and warmth made us feel truly valued throughout the process. Michael is exceptional at what he does, and anyone would be lucky to work with him!