After ten years of hiring out my pool service, my wife volunteered me to take care of the pool…read moremyself. After watching some YouTube videos and reading up on "how to service your own pool", I knew I was in over my head. I'm not a chemist. I didn't do well in chemistry class in high school. I did really well at drinking beer in high school which I still enjoy to this day, preferably in my pool. As you can probably imagine, I had zero faith in my ability to prevent my pool from turning into a green swampy cesspool of frogs and other nefarious critters. After a sporty discussion with my wife trying to convince her that I would not be her chosen pool boy, I knew she wasn't budging. I had to come up with a plan: I figured my first stop should be my local pool supply house. First stop: Pinch A Penny at US1 and Bridge Road in Hobe Sound. I strolled in and my eyes glazed over at all the chemicals and supplies. Though they clearly have everything in stock for pools that even the Olympic Pool Committee could use, I felt like I was back in chemistry class, certain to sulk away with a failing grade. After a highly productive discussion with the owner Chad, he was able to encourage me a bit to at least give it a try. With him being a local and growing up in the area, he certainly knows what he is talking about when it comes to pools and hot tubs. Step 1 was to bring him back a sample of my pool water in one of their complimentary sample bottles. Anyone can do that! I brought back a bottle of my pool water and Chad worked his wonders. He ran a complimentary chemical analysis on my water and 10 minutes later, I was on my merry way with easy to follow custom instructions and some chemicals, all at a great value. Easy peasy. Fast forward over a year now and dare I say I've got one of the most beautiful pools in Martin County?! The vote is in and my happy wife declares I'm doing a great job. I could not have been successful without the professional, efficient, friendly, accurate, and knowledgeable advice I've received from Chad and his trusty sidekick Cody. Whether you have a service that cleans your pool weekly or you are a DIY guy, stop by and say hi to Chad and check out the full selection of chemicals, equipment, testing supplies, as well as some great pool toys for all ages. My wife loves her new pool boy now and I've gotten more compliments from her than ever before. Because of that, I unconditionally recommend the Hobe Sound Pinch A Penny without any hesitation.

Jared is such a nice man, he cares for my pool as if it was his own. Always let's me what he's…read moredoing and why. I'm very satisfied with his work. Leslie Blakely

Gary and Lauren do a great job at Pavers ... and should stick to that only. They also represented…read morethat they knew pool refinishing, but due to a lack of knowledge, sub-contracting my pool job out (which I was not made aware of at any time during the process) and $13,000 later, I had to have my pool refinished 10 months later due to discoloration and streaking. I gave them a chance to do me right since I did about $30k worth of work with them between Oct 2024 and March 2025. They said they could redo my pool for another $11,000.00 initially then to 9,800.00! No concept of fairness and owning up to " I Screwed Up and Need to Make My GOOD Client Happy" . So now reap the benefits from this review. Good luck!

Gary Hines, owner, and his crew were amazing. They did a great job on fixing/realigning the pavers…read moreon my driveway and sealing the driveway and walkway to my front door. I will DEFINITELY recommend them to my neighbors and others. Great work at a fair price.

My Apex pool build started approximately June 2020 and was completed in September. Bottom line:…read moreAfter a year, I am very satisfied with the quality of my pool. Apex did a beautiful job. Additionally, Apex has exceeded my expectations in regards to fixing after-final -construction issues. Some Details: 1 Competitive pricing. Apex quote came in at the same price as other lower-rated pool companies and 20% less than similarly rated companies. 2. Apex has their own people. I experienced a consistent quality of work and predictable timetable. Each phase of my build project was handled by a different group of people. Every single person in every phase took pride in their work; were friendly and professional. Roddy Brown my construction manager 95% of the time answered his phone and provided clear answers to any questions. I called Roddy one day AFTER the build was complete. He answered the phone even though he was home recovering from a serious illness. On another occasion, I called the Apex office when it was closed on a Saturday. The office manager Julie, answered the call and helped me EVEN THOUGH SHE HAD COME IN TO CATCH UP ON WORK AND THE OFFICE WAS CLOSED!!!! WOW. 3. Another plus with Apex is that they are a paver contractor. It was easy to pick out our pavers because they use their parking lot as the paver display. Large sections of each paver type so that you can get a clear idea of what the pavers look like. Apex did an amazing job on our pool hardscape. 4. The pool build is a long process. The most agonizing part is the initial permiting that was at least 4-plus weeks. Nothing Apex could do about that. Many steps and many inspections. Apex provided a project sheet outlining each phase of the build process. Additionally, it seemed like they had good coordination with the local inspectors because we never had to wait too long to get and inspector in to review their work. 5. I got feedback from the local inspector that APEX was a quality pool company and seldom had inspection issues. He mentioned that another pool company was doing a job in our neighborhood and they had a long list of issues. Throughout the multiple inspections that were conducted, I think the inspector had one item on the punch list for correction. 6. After the build was completed, the last person I interacted with was "The Pool Lady". Her job was to train me on taking care of my pool. She came in initially to get the water chemistry right and to go through all the steps to keeping my water and pool in great shape. I think she did 3-4 separate visits. She was very thorough and helpful (I have never owned a pool). With her training, I was confident that I could do my own pool chemistry. A year later, my pool water is crystal clear. Based on discussions with other new pool owners the Apex Pool Lady was a star. She really knew her stuff. 7. Finally I want to reiterate the exception after-the-build response to questions and issues. I called several times with equipment issues (not related to Apex). I was shocked that Apex responded that same day multiple times. I think once I waited a day. I was pleasantly surprised with their response.

One of the worst experiences ever. We had a simple basic pool put it. We have a crooked drain that…read morehas never been addressed. Ray Charles could have done a better job. I will never have anything good to say about Apex unless they fix this. We addressed it over and over and got ABSOLUTELY no response.

Everything! Poor customer service! No consideration for property adjoining their projects.read more

For a new pool rebuild, the salesman came over 4-5 days ago, looked at the freeform (12x28)pool and…read moreleft. no measurements, just asked what we wanted ( a 12x34' rectangular pool) . He was here less than 5 minutes, and i never heard from him again. no text, phone call or email. he clearly couldnt have cared less.

Knowledgeable and has helped me a lot learning about pool needs. Friendly, personable staff…read more Feels like family.

It is unfortunate that I must rate this company 1 Star. I am the third generation in my family to…read moreuse them for pool services starting with my grandfather folllowed by my great aunt, uncle and now myself. I figured I would get the same quality service several of my family members had. I was wrong. The issues started with my very first service call. Unknown to the individuals cleaning my pool they were being watch by myself on my security camera from my home in Arizona. Being a new home owner I needed to make sure I was getting my money's worth for my monthly $90 service. What I saw was pretty upsetting. Only half the job was completed and I had video proof. A call to Sue the manager had her out to finish the job. I should have known then what was to come. However, they tried hard to make things right and I wanted to give them a chance to earn my business. I watched my pool guy Ted over the next month or so and he did what was needed each time. He's a good employee and he gets five stars. I even let Sue know he was doing a good job and I was pleased. With my most recent invoice several months after I started with the service I noticed there were extra charges for calcium. I had been very specific with Sue the manager on the phone and in writing to a rather unpleasant lady named Cindy in their office that I wanted to be notified of all extra charges prior to accruing them. I was told over the phone by Sue I would be notified. Living in AZ 2500 miles away at the time as well as having issues with my first service I didn't want there to be multiple surprises on my bill. When I wrote them back about the bill telling them to go ahead with payment and REMINDING them I was to be notified before they added something that was going to incur a charge Cindy informed rather curtly they would not be informing me of stuff they were going to be doing to MY pool that was going to cost me extra money. They would give me the bill at the end of the month before running my card. Like I have a choice to dispute it or say no. That basically leaves the door wide open for them to do whatever they want to your bill. For someone like me who caught them initially not providing the services I was paying for to now start adding charges you had no idea where coming even if small is really unscrupulous. It's unfortunate but I've now switched companies to another local pool company who doesn't do that since all chemicals are included and there are no surprises on your bills. I cannot recommend this company for services and would recommend you be cautious before using them yourself until their methods of billing are adjusted to meet simple requests to notify you before a charge is incurred beyond the revolving $90 /month.

RPD is great to work with! Darryl and Kyle are knowledgeable and professional. They are responsive…read moreand take control of the process.

Excellent!!! Great experience working with this company…read more Finished on schedule on budget great design beautiful pool very Happy Highly recommend them

The Spa King is the King!…read more Based on three friends recommendation I went to The Spa King to look for my new Spa. We arrived just at closing time on a Sunday and Debbie was kind enough to reopen the store so we could look around. She was super kind and not pushy, her knowledge of Spa's really helped in making our decision on which unit to buy! Based on our internet research we knew that there prices couldn't be beat! I'd highly recommend The Spa King for your Hot Tub or Spa purchase their selection, price and knowledge on Spa's can't be beat! John Rock - Tequesta Florida

I bought my hot tub from Spa King in 2013. It is now 2024 and the tub has never needed a repair…read more I'm happy with my purchase and recommend this company.