Extremely unprofessional. Since I began treatment with them in 2020, I've had many bad experiences…read more Too many to count. Today I spent my appointment arguing with my nurse practitioner, Oghale Mukoro, about whether or not a drug has a side effect. I had a serious experience last week and ended up in the ER and followed up with them the next day. She did not call me back, but simply write a message to contact my doctors office. She showed no concern as if it was no big deal. Recently, I went a couple of days without medication because she failed to order it in a timely manner, after numerous messages and phone calls over a week before I was out. The office promised me it would be filled on a certain day. However it wasn't. Ms. Oghale waited until after I was completely out of medication before she submitted it, but the prescription could not be ordered because the doctor was on vacation. All the other times the prescription had been sent early. This was passive aggressive. Then she attempted to gaslight and say she could not send it because it was too early. This is inaccurate because she can send it up to 2 weeks before, but the pharmacy cannot fill it until right before I'm out. In 2020-2021, I told my nurse practitioner, Oghale, about some side effects that I had with certain medications. I've been on several medications. She told me that I did not have those particular side effects. She also told me Latuda does not cause weight gain, and did not cause weight gain for me. I gained over 20 lbs. A few months ago, my prescribing doctor, Lauren Wilson told me "I can find somebody else." Not exactly ethical conduct in my opinion. Mind you, I've never met this lady before. Then she wanted to go up in my dose, for no reason, despite the fact I was gaining significant weight rapidly. She also hates for you to disagree with her. When you do have an issue, the office will contact you and mark "resolved", without the issue being resolved. "Resolved" just means they forwarded the message, I guess. In February, I needed a prior approval form completed for my insurance company for a certain drug. I contacted the office but was basically told that they'll get to in a week. This is despite attempts to contact them a week before, and after my pharmacy called them. They disregarded me and the pharmacy multiple times, but my insurance company called, and miraculously the form was completed. So basically, as a patient I get no respect, but if my insurance company calls, then they'll respond quickly. The only reason I'm still here is because since the pandemic, it has been extremely difficult to find a provider that is accepting clients that do not put you on a 8 month waiting list. I would have ended things with them a long time ago. This is by far the worst experience I've ever had with a doctors office. If they want me to jump through hoops, and do their job for them, the least they can do is communicate and fill my medications in a timely manner, and treat me with respect. I can't fill my own medications. They've changed their name to One Behavioral. I wonder if it's because they've been sued. I would not be surprised if they have many complaints. I've asked to speak with the office manager, Eric Bao, but I haven't received a phone call yet, and I'm sure I never will. Also, at the end of appointments they send surveys and at the end asks if you want to be contacted. Even though I've said yes, there has never been a follow up. Seems to be complete chaos. I have never been so stressed out with a doctors office, especially a psychiatrist office.

This was the worst experience I've ever had with any doctor/NP in my entire life. Not exaggerating…read morein the least. I'm posting this publicly - something I definitely don't want to do. That's how bad this is. If you had a similar experience, you can file a complaint with the medical board at the below link. www.tmb.state.tx.us/page/place-a-complaint So here's what happened.. I was trying to establish care after recently moving to Houston from out of state. I set an appointment with Oghale Mukoro through ZocDoc (she had 5/5 stars and was covered by my out of state insurance). TBH bypassed ZocDoc and texted me to fill out their forms online. First red flag. Second red flag was that these forms asking for my personal information were on a non secure site. My gut told me to stop, but my options were limited so I pressed on. Then, the forms crashed on me twice making me restart the entire process three times. I finished and submitted the forms prior to my appointment but they never went through to Oghale, except for my co-payment. That went through. Oghale was 10 minutes late. That's forgivable. But the way she treated me from start to me ending the appointment prematurely was not. She began by telling me she didn't get my forms (ugh) and then went straight to reading off a questionnaire. She didn't ask why I set up the appointment. She showed little concern and no bedside manner. She was indifferent, serious, and came off as being upset that I was on her screen. I was disheartened at this point. Never had I been treated so robotically and with such disregard for my wellbeing by someone in this field of medicine. I was frustrated and showed it. To my visible frustration, she didn't ask about what was wrong or any other open-ended question like she should have. Here is what she asked: "Are you tired? Or are you high?" Excuse me? Seriously, what did she just say? I was immediately and completely floored. She denied saying it when I asked her if she really just asked me if I was high. But I am 100% sure that is what she said. I stayed cool. I told her I was frustrated by the forms crashing, and her not getting the forms after they finally went through, and having to fill out personal and payment information on an insecure site, and the robotic questionnaire. She asked what I didn't like about the questionnaire. I replied saying the choices are too restrictive. She replied by saying something like "well that's what the questionnaire says." She then just jumped right back into the questionnaire. My goodness. I was pretty much past my last straw at this point but was still on the line grasping to whatever optimism I could find about seeing this through. She then told me she needs my labs every 6 months. Never have I had a BH practitioner ask for this. That's my primary care doctor's responsibility. I asked her about that and she gave me an explanation about "how will we know if you have a thyroid problem?" Okay, again, that's my primary doctors job. I would be open to it, but Oghale never established a relationship and I had no trust in her or this organization. That's when I just told her thank you for your time and I'm going to find a different doctor. I wish I had done more research. But I'm not going to blame myself for that. Oghale, and the supervising MD whoever that is, or if there is one, violated the Hippocratic Oath. So many of the above reasons alone are enough not to trust this place and person. All of them combined, it's a no brainer. I will never submit myself to this poor level of care again. I won't ignore the red flags and will trust my gut in the future. I hope this review helps anyone considering this practice for their care.

I reached out multiple times to schedule a two-part paid autism evaluation for my child and was…read morevery clear about wanting to move forward with the $950 assessment. Unfortunately, Dr. Rodrigues repeatedly misinterpreted my requests as seeking free consultations. Despite my clarifications, I was told to "seek services elsewhere" without being offered referrals or support. She also does not have an assistant to answer phone calls, so she may be overwhelmed by the request for more information. For families looking for a developmental pediatrician who listens with compassion and clarity, I would recommend exploring other providers. My experience left me feeling dismissed and unsupported during an already difficult process.

I would give this place no stars if I could. Do NOT work here. They will hire people and then not…read morepay them. They will have them do a clinical, then they will not pay for the 2nd week, which is illegal. They will be in court soon for Colorado law that they have violated. They have a huge turnover because of this and other reasons. Parents need to beware and insurance companies need to know,as well, and the BBB.

Seems like these reviews are fake - this is not a good place for autism children - These centers…read moreare constantly getting in new therapists such a turnover just go to employee reviews of this company and you will see how money hungry they are and that is what they care about -their CEOs make outrageous salaries and bonuses yet the care they provide is substandard.

I tried to reach out to them for my child. They got information and told me they will call back in…read more3-5 days. After more than 10 days I called them again and they tol;d me they will call back again after 3-5 days but they did not call me . I do not know they are careless or unorganized but I. do not trust them as therapist for my child. They are not respecting others, how can they help your child?

This facility provides their clients with a nurturing environment, with staff who are consistently…read moretraining to get better and better every day. Staff members are constantly adapting to the incoming clients and are pushed by coworkers and the lead therapists upstairs, but the communication is constant, and the care is genuine, each day there seeing a smile from a client after a celebration of an accomplishment is a realization to never take the small things for granted and I appreciate that from this establishment.

I can't say enough good things about Tyrrell and her team. She truly cares about each child, she…read moreinvests the time to understand their needs and works to find a child centered approach to help them reach their potential. In working with Tyrrell she also helped us to understand how best to support our child, which approaches and tactics are most effective to further their development. We are so grateful to have found Tyrrell and the Lily Center.

She may be good with some children and their families, but that was unfortunately not our…read moreexperience. She has a one size fits all approach and is very arrogant to top it off. My child's other providers recommended another specialist for us.

Old review: I found this place after much research I reached out to them January 30 I was in…read morecontact with Betsy Furler February 10 I'm not sure who the owner is or anything but it's impossible to get anybody on the phone and you leave voicemails you don't get anyone to call you back and then finally I get an email from Betsy Furler so I ask for the price I ask her more about this place that doesn't except insurance just to learn and she tells me this is the price and let me know if it'll work I'm sorry but speech therapy is huge for so many children it's so crucial and for them to just not even explain their tactics or how they do therapy and let alone not even get in touch! Completely unprofessional I think ego is what's going to kill their business and if they're so much experience amongst all of them perhaps they should add that experience to serving better customer care! Updated review!!! I received a call from the owner, what A marvelous lady with such positive energy she spent a good 15 minutes speaking with me and explaining the minor struggles of small businesses and how their rebranding! I am sooo excited to see all that they have to offer once the pandemic gets better. This was such an amazing positive helpful phone call! Such pleasant ownership!

From the owner: Children's TheraPath is a clinic for occupational, speech-language, and music therapy. Our…read moretherapists all hold Masters degrees and additional advanced training in their respective fields.