Actually found James here on Yelp (a first for me) - and noting the other reviews used him for a…read moresmall job of replacement of our house pressure Watts valve. He did a fine job and was timely, etc. He will def, be our go-to plumber....

My mom is clueless about house repairs and I'm no help either, so when she had some leaky…read morethingamajig in her house, I called James for help. He worked his magic and fixed it without "discovering" new expensive problems like some repairmen have tried to do. We haven't had any problems since. Highly recommended.

Prompt courteous and market priced. Needed a faucet to the outside repaired and he handled it all…read more Picked it up, installed and tested it.

I recently had David Rose install a kitchen faucet that I had previously purchased along with…read moreputting in a 1/4 turn valve. I have no problem with the quality of his work and he was able to complete the job in less than an hour. However, I feel that charging me $380 for just the installation of a kitchen faucet is too much.

Aaron at Steve's plumbing Is great getting back to you, actually returns calls promptly! courteous…read moreand helpful, great service! Installed my new gas heating system and has come right away when I needed him for other issues.

From the owner: The Boiler Replacement Specialists…read more Steve's Plumbing & Heating Co. has been serving Western Massachusetts since 1978. We are a full-service company that specializes in boiler replacements. We pride ourselves on quality craftsmanship and a common sense approach to solving each customers' plumbing and heating problems. Call us today for more information.

Pricey but efficient and got the job done in a timely fashion. They were professional and…read moreknowledgeable.

Never hire Poor work and very unreasonable charge! Hired few…read moreyears ago cost a bundle and poor workmanship

We paid extra to be a "Premier Customer" which supposedly would put us ahead of regular customers…read more A Tech (Jose) was here yesterday for a seasonal checkup. We had had no problems with the heat. He said we needed a capacitor so we paid an extra $110. He left and didn't flip the switch to turn the furnace back on. We didn't realize it until the heat didn't come on this morning. I called at 6:30 AM and got a call back at 7:45 AM. The heat didn't come on after flipping the switch. The best they could do was to send the same guy out between 2:00 - 3:00. I heard nothing by 3:30 so I called the office. I was told a different Tech would be out, who had two customers IN FRONT OF US! I called back at 4:00 because I hadn't heard anything. I was told he should be here by 4:30. We then called at 5:00 and was told he was on his next to last call and he would be here when that was finished. Jimmy came and took care of the problem. Jose had not only left the switch off, but he didn't turn the gas back on. Overall, except for Jimmy, it was less than a great experience the last 30 hours. I would have expected to have a Tech here before 5:30 PM today.

Absolute perfection in service. The tech, Dakota, arrived on time, was very professional, thorough…read more, knowledgeable and friendly. The prices are fair. So fair, we signed up for a service contract, something we don't normally do. We've been searching for a reliable, trustworthy company to take care of our HVAC system. We hit a homer when we went with Berkshire

I would give it a zero. This is the 2nd time that he never calked back! Found a super plumber now!read more

Came over as scheduled and swapped out faucet. He was quick, professional, and cleaned up after…read morethe work. It was not a straight out swap so his experience proved valuable. Pricing was reasonable. Highly recommend.

H & D technician Victor Lapsov did a great job restoring my air conditioning during the recent…read morethree-day heat wave. After a long and time consuming check of the unit, it was discovered that there is a leak in my 6 -year-old unit and Freon depleted. Costs are high to find and repair the leak in this unit and more expensive is cost of a new air conditioner - which Lapsov quoted as between $!0,000-14,000. But he added several pounds of refrigerant and hopefully it can continue cooling for another few more years. I am grateful to him for spending so much time to search out what he initially thought was a faulty component and finding the addition of Freon was just the thing to cool the house. Hope it lasts! Thank you Victor Lapsov!

In January they shut off my furnace claiming it was unsafe. I called to say I wanted it restarted…read moreand they said they wouldn't. They turned off the gas to it and claimed they hadn't. Tried to sell me a new one. I had another firm came by, discovered Hurley had also disconnected some wires internally so I couldn't restart it. Other company ran a combustion test which showed it was safe and actually over 90% efficient Terrible to shut me off in January when the temps were in the single digits By the way, the honest company that solved my problem was Countywide out of Westfield.

Called on wed he was here first thing Friday. Very nice knowledgeable took care of clog in 15 min…read moreand price was reasonable

DJ from Fletcher in Ludlow was a life saver. On Saturday my septic backed up and I had a real mess…read more I made many called looking for help. Being a weekend you just leave message and hope you get a call back. Those who did call back said Monday was the earliest they could come out. DJ came out, in the dark, and solved the issue and gave me information to avoid an other problem in the future. I am so thankful for DJ from Fletcher from Ludlow.

Dreyer is located in Agawam near EBs Restaurant. We are in Agawam near Murphys Pub. They were on…read moresite for 1/2 hr. / 30 minutes and the Labor Charge was $175.00. I understand that includes their long trip from N Ramah Cir near EBs. However, they /2 young men were on site for 30 minutes and left a little mess. Otherwise, they did the job. Recommend getting an estimate / quote first so, you know what to expect. Also, Payment is Due in 5 days from receipt of the invoice.

I reached out to Dreyer Plumbing to investigate a leak that was causing water damage in the kitchen…read moreceiling from the upstairs bathroom. I was explained the cost structure ($150 for anything less than an hour) and everything in advance when booking the appointment, which was good. The technicians (who were extremely knowledgeable, helpful and professional) came over to assess the situation and agreed that the leak was coming from the bathroom. They also cut a hole in the kitchen ceiling to assess the extent of the water damage and confirmed the general area where the water was coming from. They were able to confirm this, but were not able to perform any repairs or further assessment of the problem and told me to contact the company again to get a quote for replacing/updating the faulty shower, which I did. That was over two weeks ago. Since then, I've followed up twice to see what the quote would be for the work and have received nothing. I essentially paid $175 to be told something I already knew and have a hole cut in my ceiling which can't get repaired until the leak is fixed which they seem to have no interest in doing.