I had a terrible experience with this plumber. I hired him to fix a bathroom leak, and he replaced the faucet handle -- charging me $500. After he left, I discovered I couldn't get hot water in my bathroom due to his improper installation. When I politely asked him to fix it, he refused to come for five days, leaving me and my two young children without hot water to bathe or shower. At one point, he even refused to come at all, forcing me to pay another plumber to fix his mistake. Apparently Mr Bickford had put the cartridge in backwards which is why it wasn't working properly. He also told me he had to replace a valve, which was untrue.
What's worse, he had his girlfriend call me and claim to work for the company. She threatened me on the phone and then retaliated by leaving a false review on a realtor website, claiming I was their realtor -- which is completely untrue and defamatory. This behavior is unprofessional and alarming. For your safety and peace of mind, I strongly recommend avoiding him. read more