The Belli team responded to my inquiry within the day, arrived when they said they would, replaced…read moremy leaking pipes in a difficult to access location, doing what I take to be an excellent non-compromised job, and asked for only reasonable compensation. No ghosting, no gouging, just honesty and competency.

We've had Belli out a few times over the years, and I can't say I understand all the positive…read morereviews. At the first visit we were told by an employee that we would have to replace our garbage disposal, which turned out not to be correct. At our second call, the issue was not resolved (by Chris himself), and he had to send an employee out again the next day. Would not have been a big deal but on our third try with Belli, they refused to go out and get the needed part. That's standard for a plumber. But suddenly they had a new policy that they would not make any purchases because supposedly another client was unhappy with a prior purchase. They refused to listen when I told them I didn't care what they purchased, and Chris never bothered to respond to my email. Needless to say, we immediately hired another plumber who came right out (after purchasing the part) and did a great job, and this was our last attempt to work with Belli.

Arrived on time and was courteous. Diagnosed and fixed a bathtub leak in under 20 mins. Will hire…read moreagain.

Called KW on Tues Jan 14th around 8am asking for drain service. Ken sr. arrived around 10am and…read morelooked at job. He said should be able to do Friday and that he would communicate to his son to send me a quote and get scheduled. Wednesday there was no contact, so I left a message late in the day asking for an update. Thursday morning, I called and got Ken jr. I asked for an update. He said what is this about? I told him and he said I will call my dad and get back to you. Thursday, Friday, Sat and Sunday go by with no contact. As I write this review it is Thursday Jan 23rd and I have heard nothing from either one of them. Needless to say, I got somebody else. I am baffled how they blew me off and wasted my time. Jan 23rd update: I just got a message from KW Plumbing after leaving a complaint on their website message form: Here is their response to my complaint of no contact. First lol, best of luck Second I'm a good plumber, I run this from my phone in my pocket... I'm a shitty secretary. I'm sorry

Great interaction with the father and son team. I had a different company come out and they gave me…read morea ridiculous price with no assuring ETA (at least a few days with you hot water). They came out, quoted a fair price and got it done. Super easy.

Father and son team are great and personable. They were on time and very efficient. They left no…read moreloose ends.

I wanted to have the non working shutoff valve to our dishwasher replaced. FL Dolan was one of the…read moreplumbers I identified through yelp. When I saw that all of Dolan's 8 recommended reviews were 5 star (except for one that complained Dolan wanted to ask her questions about the specifics of her plumbing situation before giving an estimate) I decided to give Mr Dolan a call too. He was polite and very upfront that his work is charged by time, not flat rate, and that we might be financially better off working with someone more local to us. In spite of the fact that he then knew we would be employing a closer plumber, he spent considerable time on the phone looking at the plumbing photos I texted him and explaining the particular issues a plumber would have to resolve in our 1970's plumbing situation. It was obvious he was experienced, knowledgeable, and generous with information. Through my own experience over the years, I have found that when service professionals give flat rates without any questions asked, they are assuming that it will be a standard job. I appreciate when the plumber tries to understand the particular plumbing circumstances with questions and photos BEFORE the estimate, and before appointments are made. Many yelp reviewers of plumbers are surprised and unhappy when they only are told the job will cost more once the plumber arrives, and then the plumber expects to be paid for time spent coming to the house. The impression that Mr Dolan left with me from our single phone conversation is that he is a person of integrity who wants people to understand their particular plumbing situation, what the remedies might be, and then what the cost might be, so they can make educated decisions BEFORE the plumber comes in and expects to get paid for the visit. Solely because of the extra cost that would be incurred by us as a result of the distance, we did not hire Mr Dolan, but we would certainly recommend considering him if your project is closer to his location.

Fred responded quickly to my call and came over to help me figure out what was wrong with my heat,…read morehe found the problem with my thermostat immediately and made some recommendations for maintaining and keeping my heating system. Reliable, honest and friendly - recommend.

Water supply to the washing machine needed to be replaced. Prompt , excellent service. Highly…read morerecommend

David is a great plumber!!! He returns calls, arrives on time and does QUALITY work!! I have used…read morehim for almost 20 years and he always does great work! He has serviced my gas furnace, installed hot water heaters and an instant hot water heater, and also installed kitchen faucets and fixed clogged drains. He does it all!!! Great work and I recommend him!!!

Roto-Rooter is outstanding! We made an urgent call on a week end due to a primary sink drain…read moremajor blockage, The person answering the phone was terrific and a wonderful plumber quickly arrived. We have called on Roto-Rooter over the years, and the staff have always been extremely knowledgeable, always willing to answer questions and recommend preventative measures going forward. They are extremely competent , kind, honest, charge a fair price, and get the job done. Highly recommended!!!!! ,

We called them due to an emergency sewage backup. They arrived in less than two hours and spent…read moreabout three hours on Friday afternoon fixing the issue. They also provided a thorough breakdown of the problems with our pipes, using a scope so we could clearly see what we may face in the future. They were very honest, charged a reasonable price, and worked diligently the entire time. Chauncey and Rafal were amazing.

AI agent wasted my time, booked appointment on a holiday. Did not disclose they were an AI agent…read more Calling on the phone yielded another AI agent

Endless Energy installed a Fujitsu heat pump system in my home in October 2022 through the Mass…read moreSave program, and it has never worked properly since day one. From the start, the system constantly shut down and threw error codes. We were actually told by their team that shutting off power to our entire house for 30+ minutes to reset the system was an acceptable solution--something we had to do multiple times per week (and sometimes multiple times per day). That alone should have been a huge red flag. Winters were even worse. We haven't been able to use it at all during the coldest months and were told that just happens in New England winters. We've been forced to rely heavily on expensive oil heat while still paying for this system. They attempted a few fixes over the first couple years, including installing a surge protector, but nothing ever solved the issue. The system continued to fail repeatedly and has now been completely unusable since December 2025. We recently had an independent electrician evaluate it, working directly with Fujitsu, and the system now needs a new compressor and control board. Even more concerning, it appears likely that the root issue may stem from the original installation or wiring--something that was questionable from the start. The installers often seemed inexperienced and had to call others for guidance several times during the install. To make matters worse, Endless Energy now wants to charge us just to come out and diagnose a system they installed that has never worked correctly. They are apparently under new ownership with significant staff turnover, and at this point have been completely unwilling to take responsibility or meaningfully help resolve the situation. After 3+ years of issues, missed work for service calls, ongoing loan payments, and thousands spent on backup heating, I have zero confidence in their ability to fix this. I would strongly caution anyone considering using Endless Energy.

I met many plumbers in the past but I liked Evan Ryan most. He was sincere and had a good attitude…read moreas a plumber. Not only that he did excellent works when I was in emergency situation. I highly recommend him.

Our heat was out. I called the office at 10:15am. It is now 12:40pm and my heat is fixed!! Staff…read morewas polite and friendly. I couldn't be happier.

David promptly responded to our service request. He diagnosed the problem and returned with a fix…read more Would recommend his company to anyone that needs heating and plumbing services. Job well done

I tried them originally through their introductory furnace inspection. They came out and inspected…read morethe furnace, and said the furnace was fine but our thermostat was broken and they'd replace it for $300. I told them I would do it myself, and reinstalled the original thermostat, which worked fine. 2 months later (in December) the furnace stopped. I called them, they said they would try to get here that day. We waited all day with no response. They came the day after and said they needed to order a part, but could not tell us when it would arrive. Into the weekend, after 2 full days without heat, they said to get heat on the weekend would cost $1200, or $700 if we waited until Monday or Tuesday. We chucked them and called another company. That company said this was a common problem and should have been caught in the inspection. They could come on the weekend to do it for $1000, or do it on Monday for $500. I shouldn't have called back after the thermostat issue, but I sure won't call again, and recommend anyone else also look elsewhere

Chris solved our issue in just a couple hours and gave us good advice on future maintenance. If we…read morehave another plumbing issue, I will definitely call Chris again!

I had Chris come install new kitchen appliances, a washer and dryer, and a few toilets after moving…read moreinto our new metro West home. I couldn't recommend him more. Did an excellent job and very responsive. Will definitely use him again for plumbing needs.