I'm a busy business woman who doesn't have time to do deep cleanings, so I recently started looking…read moreinto cleaning services. I use to waste 4+ hours on a Saturday just to clean my bathrooms and I was over it - time is money after all! LIVING SITUATION: I live in an apartment with no pets or children so the reason I originally sought out a cleaning service was to have someone come in to clean the bathrooms. After doing extensive research--I'm talking like I called pretty much every cleaning service in Charlotte you could find on yelp--I landed on Enjoy Maids and I'm glad I did. COST: For $59.50, I have the same "maid" come once every two weeks for 2 hours. I work from home so it's easy for me to work in the office while she cleans. Augriem is our "maid" who is super friendly and fast - which really helps me justify why I spent ~$120 a month. Before she arrives, I write out the areas I would like her to clean as well as an "if you have extra time" list and she typically gets through both! Plus, she tolerates me with my micromanaging lists. Typical tasks include deep cleaning of 2 full baths, mopping, vacuuming, dusting of a 1200+ sq ft apartment. HOURLY: Through my research of all cleaning services in Charlotte, not many offer this flexibility to do hourly, most were asking for $100+ for the entire apartment, and I just don't need all of that! By having Augriem here biweekly, we can "rotate" the areas that she cleans. For example, one week on top of the typical bathroom/vacuuming she does, I had her clean and sweep up our patio and another week I had her clean the windows. Stuff that you and I will avoid until we "have time" which let's be honest -- we never will! :) CUSTOMER SERVICE: What I also really like about Enjoy Maids is that they have an online chat service so it's really easy for me just to go to www.enjoymaids.com and IM with one of their staff members to either reschedule, or track down my "maid's" ETA. This is really handy because while they try to stay close to your appointment time, they do have a 4-hour window and sometimes will come 30 minutes-2 hours later than your scheduled appointment time, so it's easy to check in on their status for the day with their IM service. Using EnjoyMaids has allowed me to get my weekends back, enjoying my time off to spend with family and friends -- not stuck all day in the house cleaning! Highly recommend to anyone who values their free time and enjoys a clean apartment.

Very polite and professional duo that came to prepare my new home for move in. Unfortunately the…read morework done was not up to my standard. The inside of my cabinets were lightly wiped but still unclean. Conspicuous dirt and dust left in corners. Tubs not well cleaned. On a positive note I am sure these matters would have been addressed eagerly if I'd requested, but there was not time for that as our move in was scheduled for the next day.

We've been using JA & JS cleaning service for years! Very professional, courteous and so…read moreaccommodating. Juana and her team always do a fantastic job making sure every corner of the house is clean and they are thorough. They are really great about letting us know when they are en route and consistent with scheduling. We have them clean our home monthly and it they really go above and beyond. Thank you!

JA&JS Cleaning is AMAZING!! I exclusively use their services and everyone I refer them to also…read moreraves about them. Juana and her crew are always prompt, courteous, thorough, and provide high quality work. I always get a text when they are enroute, they will always do their best to accommodate the schedule you need, and they are all so friendly and enjoyable to communicate with. JA&JS Cleaning goes above and beyond - I highly recommend their services!

I am so very grateful for the friend that suggested this company. We have tried a few companies and…read morepeople for extended time from a few visits to a year and just hadn't found the right fit until The Organic Maids. I do make sure to communicate and set them up for success about items or communicate if I would like something done differently. This is done through Sandra and then communicated to the person helping. This really takes the awkwardness out of doing it. Things happen that is life but it is about how it is handled and Sandra and her team are like Olympians at that. We started out with an every other week cleaning. Really liked them team and moved into a 3x a week customized housekeeping service. There is a service called a la maid which is wonderful if you need more than just a basic house cleaning but less than hiring someone full time (which then you have to deal with a lot more effort to find and handle domestic staffing salary etc.) Having them come in half a day 3x a week is AMAZING! I have actual time to get done all of these projects that I have not been able to for years. Turns out I wasn't lazy or uncapable we just needed more help. With Adis and Alison helping, I can actually be properly rested, care for our family, tackle project and I have way more time too for my consulting business which is awesome. What really sets this company apart from others we have tried is that the housekeepers really care about doing a thorough job. They also are all just incredibly lovely humans. It can be weird to have someone in your house with their energy etc. but I genuinely have felt at ease with the 3 women who have helped us regularly. For the a la maid service I have created a day, visit and random one off items I need help with and share with Sandra. It has been going really well. They have helped from organizing linens in our guest closet to doing a deep clean of just one room, loading and unloading dishwasher, open and breaking down boxes, folding clothing, helping with laundry, taking everything out of a closet and cleaning them placing back in. Removing items from kitchen drawers, vacuum and wipe down the drawers then reorganize. We have had items for donation drives etc. in the house and just ask them to clean around and they do which is lovely. They just are so very sweet and kind hearted. They will roll up blankets, arrange toys and organize our dog's beds. When one of our pups had to be laid to rest recently they have been so kind and understanding about me wanting to leave her items in place. I genuinely get excited to see how they will organize, fold or do. Throughout the week I discover new ways they folded the top tissue, organized blankets, arrangement of plushies and blankets on the pup's beds. It is such a delight and joy that is brought to my week! These little details is what sets them far above and apart in my opinion. There is just a feeling and kind compassion that Sandra, Adis and Alison bring to their work and our home. I find it to sometimes be super awkward to have someone in our home and working around but that is not a feeling I have ever had with any of our regular cleaners or Sandra. Which to me says a lot about who they are and the team they have built. There was one person who was just not a fit and I politely communicated that with Sandra. That can be so awkward to do but Sandra was great it was just a really chill process for something that is a bit awkward to say. A person who was helping us left too and Sandra totally hit the nail on the head with placing the 2 ladies who help us now 3 days a week. I could not recommend them highly enough and would hire them in a heartbeat for any family that lived in the area. They bring compassion and kindness to their work.

I truly cannot say enough great things about The Organic Maids. After a horrible experience with…read moreanother company, a friend recommended The Organic Maids and I'm so thankful. We've been having monthly visits for the last 4 months, and it just gets better and better. Kenia does an excellent job every time she visits our home. She's kind and incredibly thorough. She was incredibly patient with our dogs when one day we had to keep them home during a cleaning (our little one is terrified of everything. She basically followed Kenia around the house and barked at her the whole time - we felt terrible). With two dogs and us expecting our first child in a few months, it was important to us to use a company that focuses on organic products. If you're looking for a cleaning service with exceptional customer service and an even better clean, look no further!

I work at a law office on Queens Road and we use cleaning services from Maid2Clean. Khan, Moe, and…read moretheir team are very professional and occasionally drop by to make sure our needs are met. We are very happy with their services. I would definitely recommend.

I worked with Leigh and her team when My basement flooded. They were so friendly, fast, and…read moreflexible. They came the day they were called to start & returned my belongings on the date requested. Everything was well packed and put back in place. I did not use them for the water abatement, but will if I ever need help again!

I contracted Servpro to pump out my Dad's basement on 01/08/2020. Although the team they sent was…read morevery nice they clearly didn't understand what they were doing and the work ultimately took 2.5 hours longer that needed. Upon arrival the team estimated that the project would take approximately 1 hour. 2 hours late there had been minimal progress and they assured me it would only take an hour more. After another hour and a half I checked on them again to find that half of the water still remained and that the team had not been monitoring the hose allowing it to flow only 1/3 submerged and thus not pumping at full capacity. At this time I when into the basement with the hose and full submerged it by the sunk-pump. Within an hour the remaining half of the water was drained. Servpro charged me a total of 5 hours for the job despite the fact that I had to instruct their team and perform 1/2 of the work myself. I requested that they only charge 2.5 hours give the lack of quality form the crew and the fact that I had to perform 1/2 the work myself. Servpro said their charges were fair and that they had to empty their water tank over 100 times (as documented via email). This is illogical as it takes approx 5-10 minuets to empty the tank which would mean the spend between 8 - 16 hours to empty the tank and the team was onsite only 5 hours. I'll be filling an additional complaint with their Corporate office as well as the better business bureau. I personally have no problem paying for the 2.5 hours it should have taken for their services, I have a problem paying for their lack of training and for work I did myself.

Highly recommend Swiff and span cleaning co, Ariel was professional, super nice and extremely…read moreefficient. We had a cleaning service before and they did not do near as good as Ariel did. She cleaned things that we did not even know weren't cleaned. I also really value that they take a portion of each sale to give back to philanthropic organizations helping the local Charlotte community. 100% new steady cleaning business. Can't wait to see swiff and span next week!

I need to move quickly and they were able to come in and do a deep cleaning and left me with no…read moreworries. Thank you for taking a load off of me in a difficult time.

Moving out and hired the ultimate cleaning crew, they were very friendly, on time, good prices! I…read morewas having issues with my debit card that day to pay them and they were very patient and understanding. I would def recommend them to anyone!! Thank y'all for the great job and for being so patient with me

Time is not on our side... What do you do when you have kids, dogs and IN-LAWS coming to visit and…read moreyour house looks like a war zone! I asked a friend for help and she gave me the one number to the company she trust in her estate! WHEN I SAY TP CAME IN AND CLEANED MY HOUSE LIKE A 4 STAR RESORT, that's no exaggeration!! I simply made a list of things I needed done, and they did that in addition to the standard services of my chosen plan. I honestly never considered calling in a cleaner because it seemed so expensive! Not only was the pricing affordable but the staff was extremely professional! I'll be sure to report back because they offered me a discount on my next visit if I refer others! I know tons of people that are just as busy as , I am and could use the helping hand!