I recently had an issue with my washing machine. I contacted this company and received a reply via…read morephone the next day. He didn't have availability to come out the current week but he was able to diagnose my issue over the phone. He is very knowledgeable and knows his stuff! He was correct about the issue and I was able to order a replacement part. His schedule seemed pretty full but rightfully so. I definitely recommend and would contact this company again!

Randy was on time and thoroughly diagnosed my washing machine. He gave me a quote and we talked…read morepros and cons of fixing it. It was his opinion that if I did replace one of the 3 control boards, the chances of something else going bad due to the age of the machine was pretty high. He had nothing to gain by advising a new machine and repeat repair business to lose. I really appreciate his honesty.

Staff were not wearing masks when I entered the store. I waited in the doorway while the manager…read morecovered his face. I had a specific refrigerator ready to purchase from the website. There was no floor model to see. I was offered a discount to sign up for a Sears credit card. After providing information, I realized that the store was charging an additional $55 in fees. When I asked about the fees, I was told that I could cancel the application and order myself online. He assured me the application was canceled, and said "you can deal with Costco delivery." After delivery, I received a message that my credit card was on the way. After two customer service calls, the card was canceled. I try to support local businesses, but this is the third strike on customer service under current ownership. Sears homestores offered no matching or coordination with website purchasing. They bait-and-switch to get credit card applications. I have been treaty rudely more than once there. I will not be back.

I can't recommend that anyone shop for anything here. You might receive the item, but it might be…read morethe wrong item, either way you will get no consideration for your inconvenience. This store should be closed and turned into something more useful like a parking lot.

My clothes dryer developed a loud squeal suggesting a bad roller. Unit serviced by ATS…read moreMcMinnville. Rather than risk another part soon developing a similar problem I had "Sam" replace ALL rollers. I paid $462 for this work. Sam left without running the dryer to show it was fixed. When I next used the unit, squeal was gone but there now exists a Loud thumping sound, as if hitting the cabinet rapidly with your fist. It's loud enough to be heard across the house. I complained, requested repair; Sam returned days later...but rather than just FIX the problem, he spent ~ 30 minutes trying to talk me out of wanting the noise remedied. The machine went unfixed...Sam promising a "warranty". Granted the loud thumping subsides after a few minutes of running but it is NOT normal. If a dryer made that noise on a showroom floor, nobody would buy it. Clearly the noise DOES bother me and I wanted it fixed as soon as I first heard it when service was done in Sept 2025. Instead after paying $462 I got a repairman trying to talk me out of him just fixing the problem. Definitely Unhappy, I curse ATS every time I start that dryer. I'll never hire them again. Beware.

Sam was a super diagnostician! He got straight to the problem and our frig was back up and running…read morethe same day. Bravo! We highly recommend ATS for all you appliance woes.

We had quite a shopping list with us on our visit in today from Lincoln City. It was a great…read moreexperience. Customer service was excellent. We even had several employees ask us if we needed help. How rare is that these days! My husband and I were definitely impressed. Nice job!

Lowe's fucked us every witch way. Just bought a house, got a new washer/dryer from them then on my…read morehoneymoon they call and say they don't actually have the washer, had to cancel the order and re order it but this time I didn't get Labor Day discount... whatever. Then the delivery team comes with the wrong hook ups. Okay, so I hook up myself. Go to use washer for the first time and it doesn't work. It's stuck on sensor and I've messed with it for far too long called Lowe's and they said because I didn't buy the ridiculous warranty they can't do anything about it. I responded with "so you tell me you guys are okay with dropping off a broken washer?" She then explains how I don't have the warranty... no shit, thanks a lot.

This was a delightful shopping experience in a smaller, close-knit community. I typically shop in…read moretheir urban ones that are larger, but this one felt so welcoming. Staff are super friendly and everything was organized so well. While shopping in back for plants, I couldn't help but feel like I was in a friends's backyard. You know the type...they take an interest in hobbies, and have several projects in motion! i will definitely return when I am in the area. There is no on-site parking but there is plenty of street parking. They open at 10 AM, not 9 AM as posted in some places.

First off, I must give props to Steve for his well thought out responses to many of these entirely…read moreunreasonable reviews. Chill out, people! I am a dedicated thrift store enthusiast, generally seeking home décor, dishes, books and clothing, which is not really what Restore is stocking. On my first visit I left empty handed, though I saw some interesting things, and figured someday I'd get to the nitty gritty of Restore. Well, we just moved to the area, and are doing a ton of work on our property. My husband mentioned he needed some doors for our greenhouse, and I recalled seeing some at Restore, so we ended up returning just a few days following! Yeah, that's right, they have doors aplenty (like 50+), and that's just the start. We bought three doors (lol, so random), one of which is an antique farmhouse door with a giant pane of perfect glass. Swoon! Next, doorknobs for $5 and hinges for 50 cents each. My husband found several super specialty plumbing valves that retail for $250+ priced at $25 (seriously, I looked it up!). We also got a yellow fig for $5 'cause I needed a little fun! An aside regarding the plants: they get extras from nurseries, but they also get many from a local guy who just loves to grow plants, and they are gorgeous and giant! My fig was over 2 feet tall, there were huge hot pink hydrangeas, passion flower, herbs, tomatoes, etc. There is a variety of furniture, bits of flooring that would probably be enough for a bathroom remodel, toilets, sinks, light fixtures, paint, tools, hardware, appliances, etc. The store is large, easy to navigate and pretty organized, all things considered (it's still a thrift store, though!). A lot of it is used, but there are new things, too. Basically, if you are remodeling and not in search of a specific item/style/brand, Restore is the place. We are planning to build a tiny house in the future and Restore will be our go to spot. We'll look here first, then go to a big box store for anything additional. The prices can't be beat, there are some seriously unique finds, and every employee we've interacted with has been as pleasant as can be.

We called yesterday and they were able to come out and install a new thermostat the next day. They…read morehave been maintaining our central air system since 1999.

I see bad reviews, but they did a fine job for me, so I thought I'd write a positive one. After…read morerecord breaking heat last year I decided I could no longer go without air conditioning. Pringle's came out and did an estimate, the price was reasonable and they were hired. My AC was installed last week and is working great so far, just in time for the hot weather this past weekend.

Technician was very understanding about my concerns. If your looking for a knowledgeable techs…read more this it it.

Eduardo is great. Very professional, super helpful and diagnosed the problem quickly. The part…read moreneeded was ordered, and he returned to make the repair the day after part was received. Sears Appliance Repair center is easy to schedule and trustworthy. Very pleased with their service. Thanks for the help.

I write this with regret as we always try to support a local business over the big box companies…read more After a week of interaction I would avoid this company. Lot of good talk but that's all. We scheduled their service guy well in advance but got no notice until the last minute when he was at the wrong address and upset. We stopped at their location in Newberg and gave them photo of the washer info 5 days prior. The service tech (Wendell) showed up with preconceived idea of what was wrong despite even the error code on the machine. Did little to no investigation except saying the machine was over 5 years old, we needed to "junk" it, and to go their shop and buy a new Speed Queen. Totally torched any other product including our Maytag (which they sell). He did no investigative work and walked out. My step son looked on the internet and found the exact problem...unplug and let it re-set. Its now been 2 days since and numerous loads (after a week without a washer) with it working fine. Wendy (the Owner) called my wife today and admitted that their service guy "lacks communication skills". We also have a email from their sales person saying the same thing. It appeared to us he only wanted a show up fee and to sell us a new machine. And they marked us as "out of the area" on the service call even though we are only 2 miles from their business. I hate putting down a local business but I'd avoid this company even if it means going to the big box companies.

From start to finish the installation went well. I knew it was going to be a beast. (Re &re wall…read moreoven) Scott & Jeff handled it well and everything worked and looked great when they were done. Quote was very reasonable. I'm hanging on to their card for future work.

Devin and Adam delivered my new mattress and office chair. They were on-time and got my items…read moreinstalled in short order. They were pleasant to deal with and got the job done quickly. I recommend them highly. Thank you. Peter Howland

Devin and Trenton were terrific! On time, professional, and very easy to deal with. Finished in…read moreminimal amount of time and every thing was set up perfectly.

Our service was great! Plenty of selection. Perfect price for our budget! I'd definitely recommend…read morethis for quality furniture and a great price!

What a great company who employees veterans. Always super friendly and have some fun rotating…read morestock. I've found some gems here! Always recommend stopping by here!