Issue with refrigerator and didn't do anything to resolve it. Do not recommend appliance factory or…read morebuying a open box even if it's a "a" rating

I am really like the service at Aurora appliance factory. the staff is so knoligblecand friendly…read more they make a great feel for me! special thanks to Shauna, she has priestly walk me true the all process. great job guys!

Rob was awesome! He diagnosed the issue over the phone, scheduled for a time I was available,…read moreshowed up on time, fixed the issue quickly, and the cost wasn't bad. And other parts of the fridge work better now too - go figure! We will for sure call him again if something breaks or is malfunctioning.

Honest and hard-working. Very glad to have found these guys and their work is superlative.read more

Great service! Quick, efficient, and friendly! I work nights and obviously getting appliances and…read moreother things done during the day can be a bit of an issue. My dryer was in an awkward corner of my basement with little room for getting it down there. Regardless, it was out and swapped within 15 minutes.

From the owner: We are Smart Appliance Solution a business created to help you with what your home needs in very…read morelow prices, come visit us in our new location

Anatoly is the best when it comes to appliance repairs…read more I have used him on several occasions and he is professional, knowledgeable (21+ years in business) and fair on pricing. He came to look at an oven/stovetop and was able to diagnose the potential causes. He took everything apart and put it back together. While my unit needs a new part Anatoly did everything he could to fix without needing to buy a The trip charge is very reasonable at $70. I recommend A to Z Appliance Repair to anyone needing to fix or tune up their appliances.

Anatoly is amazing - He is honest, he doesn't try to upsell you on anything, and he is extremely…read moreprofessional and communicative. When I first contacted him, he called me back within 15 minutes and was at our house to fix our washer by the next day. On his first visit, he worked with us to find an affordable fix for the short term (instead needing to order an expensive part). After a few weeks, we decided that we could afford the long term fix and called him back. Again, he responded almost immediately, ordered the part, and fixed our washer. He even followed up afterwards to make sure that it was still working. I cannot say enough good things about Anatoly!

We got two brand new sleds for $5/each!!! I found from Facebook marketplace and then went together…read morethe store picked up.

Went in today in hopes of good finds. This store needs to close its doors. The items look like…read moretrash and are over priced. Couches looked soiled, other pieces were beyond old and nothing usable. Also two front desk workers don't even greet or acknowledge customers

We love them we have been using them for all most 15 years. I something is worng or not working all…read moreyou have to do is call.

We were looking for an old school, no frills washing machine to replace our Kenmore that had…read morefinally kicked the bucket. They had a selection of new and refurbished washers, dryers, refrigerators and dishwashers. Found just what we needed at a very fair price. They delivered it and set it up and removed the old washer the same day. Highly recommend!

My experience is strictly with bringing phone recharging batteries for recycle. Upon entering we…read morewere immediately approached by the security guard after being greeted by the associate at the door. I was looking for the bins for electronic recycling. It was a little disconcerting as he was aggressive. I'm sure he didn't mean to be and after some discussion with the associate who had greeted us, the associate asked to see the batteries. I showed them and then was told they could recycle them. That was great. But instead of taking them, the associate said to put them in the cardboard box behind the curtains the guard had shown us. I would agree with the reviews on customer service of there being something lacking. We looked around for blind box cards and checked out the toy department. The store is no frills and warehouse feel. I used to live in the area, and remember when it was welcoming. Oh well, things change. I felt like they have to size up the customers for threat of crime because that's what the experience upon entering was like. It's sad and affects the customer service feeling. But if I was in the area and needed something I would pop in. Parking in private lot.

Stan was amazing with customer service. I brought a dryer,the dryer never arrived to the…read moredistribution center for delivery it was "lost". My daughters appliances was lost as well. After a quick review service several customers large purchase items were" lost". I was told to guarantee receipt, self pick up highly suggested. The store price matched the lost item and replacement item to help rectify the situation. Still I unsettling experience and the delivery dates were set weeks out, the inconvenience was astounding for a major company

I would not come here again…read more Parking is abundant with plenty of space at any time of the day. Employees are ready to help, are friendly, and I enjoyed speaking to them. However while shopping a security guard did not hide they were looking over my shoulder and watching me shop almost immediately from when I walked into this store. I didn't realize until I turned around and he was there staring at me. I made my purchase left and felt upset; I was profiled and I feel it was because I am black. There are other people shopping at this store and he didn't follow them. I walked back in asked the greeter to request a manager who's name is Alejandro; I shared my experience with him and I could tell he was uncomfortable by his body language, but he did acknowledge this situation. I provided him this feedback to share how I felt, and how it was wrong. To have a security follow me before an employee asks me for help is extremely disappointing. This store has plenty of options, it's a bit older of a store, but has a great selection of electronics you can pickup in store and has a mobile bay for car tech installations. Today I was purchasing a car charger while I'm on vacation and found an insignia brand charger & adapter that was at a great price. Would I come here again, definitely not, but that should not stop you. I hope they take my in person feedback well, and apply a great shopping experience for all customers of all ethnicities. Their sales, tech program, and warranty are all things that I'd recommend.

Manager amir naki his not helping I give him $300 hi told me $290 hi cawinting front me just u but…read moreon cash register and he gave me was it rest After I will check it going to in my car to check it to 290

Oleg was absolutely amazing when he came to fix our dryer. Extremely professional and quick! I've…read morenever seen anyone undo a dryer so fast and get to the issue. After going back and forth with my partners about getting a new dryer or doing the work. Oleg said he would warranty the work and showed us it was a great value to go with fixing over new! i appreciate High City Appliance for their punctuality, pricing and professionalism!

Russell responded to our request same day and spent over an hour outside of business hours fixing…read moreour freezer. He could not of been nicer and done a perfect job fixing everything. I could not recommend enough!

As the owner of a small 4 family apt bld I am responsible for multiple appliances. When one of them…read morefails it is crucial to have knowledgeable and skilled technicians that I can rely on. For the last few years the team at Rapid Appliance Repair has been my go to folks. I recently had two appliances fail within a few days of each other. One quick call to Rapid Appliance and the team was on the problem Immediately. Within 48 hours both problems had been solved with no worries or drama. The technicians are punctual, explain problems in everyday language, and provide repair options including pricing up front. I sleep soundly at night in the knowledge that the solution to any potential appliance problems is one quick phone call away. Jennifer Blair Property Management, LLC

LOVE this team and will absolutely use them in the future. They are fast to respond and were able…read moreto schedule an appointment within 48 hours. I loved how professional they were and how clean they left my house post-repairs.