After having dealt with several problems with another HVAC company, Daniel came out and assessed…read morethe situation, provided excellent customer service, gave recommendations for future regular maintenance, and identified some minor issues others missed. All issues were addressed and fixed with clear and knowledgeable explanations! Highly Recommend!!!

Cleared drainage lines and cleaned outside fins which solved my problem. Pricing was a bit high but…read moretechnician was very knowledgeable so this was acceptable to me.

Michael is an exceptional owner. He runs his company to be above standards and to focus on really…read morehelping people in need. I have a special needs son and we have to be able to control the temperature in our home. When the air-conditioner went out, Michael was able to come and help us two days or more faster than anyone else. I would recommend his services to anybody. And I live in DeSoto so if you're in the Dallas area don't hesitate to call him, he'll come out here for you just like he did for me .

We are so happy we learned about Michael Peckinpaugh, with DTM. He is a very professional,…read moreknowledgeable and very experience on all AC & Heating issues. The price was very reasonable compared to other companies and they are very trustworthy. So glad we learned about them. Thank you so much Michael.

Fast and professional. I will recommend them to anyone. Anyone that needs quick repair call them.read more

*edited on 4/28/2025** to add pictures that show the copper connection literally melted down due to…read morethe horrible installation from Precision Comfort as well as installing the wrong components ! no wonder why the copper completely melted! Absolutely one of the most absent-minded, boneheaded, obvious mistakes you could make. I only noticed due to the smell of burning metal and smoke. This installation could of burned my house down, god forbid with my kids inside. Used this contractor to come and diagnose my issue. They had to return multiple times over the course of a few days to finally replace the condenser in my outdoor AC unit. The condenser they installed was done improperly, causing the connections/fittings to not fit properly. This caused my AC unit to turn into a block of ice in the middle of hot Texas weather. The fittings/connections from the condenser to the air handler was the wrong type, so they had to come back again. -- An analogy would be, if this was a mechanic shop and they were working on a Ford Truck, yet the manufacturer sent in a Volkswagen engine, rather than talking to the manufacturer to get the correct part sent, they just forcefully installed the Volkswagen engine into a different make/model of a car just to get the job done. This approached ended up causing more problems, money, and time wasted for all parties involved. A little due diligence can go a long way. When they returned, they told me the service visit was free of charge as it was their fault. Upon completing their visit, they had me pay $300 for the visit, even though they EXPLICITLY told me that it was a free service/diagnostic visit since the problem was never originally fixed, AND it was their fault. Normally, before any work gets done, the business tells you about the costs involved and has you sign off on it before they begin the work. This was not the case. They shocked me with a $300 bill that i had to retroactively get removed. More effort and time wasted on my end. This still did not fix the issue. After paying $1500 to Precision Comfort Home Services, my issue was still not resolved. After calling them back and explaining the situation, they then discovered the "real" problem about it being a leak within some piping. That would of been great to know prior to spending hours of my time and not to mention a great deal of money ($1500). When i asked what it would cost to actually fix my REAL PROBLEM, they quoted me again. I responded that I would shop around for a cheaper price, and found many other businesses willing to do the work for 15-25% less of what they quoted me. I asked if they could match the quote and was told "good luck". i am of the personal opinion that this is not how customer service should be handled. Mistakes happen, of course. But when it comes to my HOME and THOUSDANDS of dollars, I want to make sure i am giving my money to people who actually give a shit. Then, the audacity of the owner to text a customer passive aggressive threats at 11:00pm at night because he doesn't agree with a google review. Bad reviews happen from bad jobs. This is one of them. Get used to it and stop harassing customers late at night. Ryan Mudd the technician was wonderful and polite. I can't say the same for the rest of the team. I do not recommend this company at all. Edit: the screen shots maybe out of order but just look at the timestamps and it will tell you the whole story.

Our AC system needed to be serviced and one unit was making noise…read more I was actually able to contact and make the appointment ALL via Yelp within minutes! That was awesome! All of my initial questions and possible pricing scenarios (of course, they could not quote an exact price) were discussed on the Yelp platform. The technician who showed up is Rueben and he was fantastic. He examined the systems and then explained all work that needed to be done and gave specific pricing for the work. The hubbs and I only had a specific amount to spend at this time on the system, so Rueben let me know what had to be done immediately to ensure we'd have AC throughout the summer, and then what we could wait on, but need to have done by early fall. We had to wait on some parts, but Rueben gave us a realistic time frame and let us know when he'd be back to install the parts. He was very thorough and I sincerely appreciated how well he explained everything he did. I will definitely be scheduling my follow up appointment in the fall, and I am now using Comfort Masters for annual maintenance on my ac/heating systems. Fast, friendly, and reliable service from a company that hires exceptional employees. That works for me!

Had two problems in the last year. Both covered by warranty. Both times I needed Comfort Masters at…read morean important time (just before a vacation and just after my wife got home from surgery. Both times Comfort Masters delivered. And both times it was Jeremy Vargas responding quickly, professionally and explained everything. Comfort Masters delivers on their promises and I would highly recommend them to anyone looking to buy, or service their AC/Heating unit.

Don't waste your time, literally. As others have mentioned, they have a 6-hour window. Bad enough…read more I got a text saying they were on the way at hour 4. Someone finally showed up after waiting for 6 hours and 25 minutes as we were walking out the door. The guy said I can reschedule. I texted and asked when they could reschedule. I received a reply asking how my service went and if I wanted to leave them a review. I replied that I would be happy to leave them a 1-star review. They replied "thank you for your feedback." When I replied asking if I needed to find someone else... they blocked my number. So here is the review they requested.

AC unit was making a strange buzzing noise, so I called them and was immediately told they could…read morehave a technician out first thing in the morning. Normally, I would have to wait a week or more to get service if I called somewhere else. Curtis showed up right on time, quickly identified the issue, and was even able to get a 2nd crew member there within 15 minutes to fix the issue. Got quoted a more than fair price, and they took credit card payments at my house. Great company, fair pricing, good work, and Curtis was the man.

This place sucks! I made multiple calls. My home warranty called them multiple times too and they…read morenever returned the calls. I would tell you to avoid calling them, but don't worry if you do, they will never answer or return your calls. They don't value your time or business. Avoid this place

We have used Steadfast on two occasions this year. First in the extreme heat in August both of our…read moreAC units were down. They worked us into the schedule as quickly as can be expected. He presented us with 3 options and was honest in giving us advice in what he thought was the best solution while making sure we understood it was ultimately our decision. Problem was fixed and we didn't die in a hot house!! Then, with our great luck, our downstairs heater went out during some very unusually cold days during the last week of December. Once again they were able to work us into their schedule and get us back to being warm! I would highly recommend this company! Great service and easy to do business with..really great at taking the time to explain the issue and the resolution.

We got a notification from the city that our backflow needed to be tested for one of our Head Start…read morecenters the day before the deadline. These guys came through for us in a big way and got it done the next day! Without their speedy service, we would have risked being out of compliance and having to shut down temporarily for families that desperately need us! Super professional and quick service! 10/10 would recommend!

From the owner: Our company specializes in heating, cooling, plumbing and Backflow testing in both commercial and…read moreresidential. So if you have A/C problems, or need a new water heater or if you just need some simple repairs give us a call! We are licensed, insured and trained to take care of any plumbing or HVAC issue you have. Financing is also available for residential jobs, so you don't have to worry about where the money is going to come from if disaster happens and the water heater, or air conditioner goes out! We also are able to do utility work and have the equipment to also provide excavation services. We service the whole metroplex and surrounding areas, so if there is anything we can do for you give us a call, and we will do everything to make sure you have a great experience!

Veterans Choice is a well run company. James took care of my family when we needed it the most…read more Replaced our air handler @ outside unit and an extremely fair price, no questions asked. Called, Inspected & installed within 2 days. Did not try to upsale like others...family owned company who takes care of families was my impression. HIGHLY RECOMMEND!!! Thank you so much James, You will be my first contact for anything in the future, as I am confident you are honest and fair. -Scott C

From the owner: Veterans Choice Air-Conditioning serve both residential and commercial clients throughout…read moreDallas-Ft. Worth and surrounding areas. We combine our use of the highest quality parts and equipment, and our dedication to delivering exceptional service. We provide you with an honest, reliable and affordable HVAC service. When you hire our Class A licensed and insured team at Veterans Choice Air-Conditioning, you can trust our quality of customer service and workmanship will far exceed the cost. Whether you need a full HVAC system, maintenance check or an emergency repair on a heating or cooling unit, we are available to handle all of your heating, cooling, and ventilation needs. We strive to exceed your expectations by ensuring that each of our clients receives individualized service. Veterans Choice will work with you to find HVAC solutions that fit your heating and cooling needs. We are certified and equipped to repair all makes and models. We will provide you with a full consultation to explain all of your available options so that you can choose the system that’s right for your home or business. We offer money saving solutions and flexile financing options to ensure our exceptional service can fit any budget.

I was searching for a HVAC company that offered a preventative maintenance program at a reasonable…read moreprice with top notch reviews. I can now add my top notch review. The cleaning and inspection was thorough. The service tech, Sebastian, communicated clearly, was polite, and exhibited expertise with absolutely no hard sell. Few things in North Texas are more important than a properly functioning HVAC system, and choosing a good company to keep it that way.

Daikin warranty work been waiting on parts for ten day's. 10…read moreDays is unacceptable in this heat. Since Don has past customer service no good do not use this company