Great staff. Level of care is outstanding. The nurses and doctors are very attentive and thorough…read more Would highly recommend using Baystate to anyone.

Do NOT go here if you feel you need immediate care. I have been here since 830/9am this morning it…read moreis after 6pm now as I'm writing this and have not seen anyone.

My husband had a massive heart attack. Fabulous care all around! Thanks to the EMTs, doctors, and…read morenurses - he's doing great. Thank you to Baystate Medical Center!

Quality of care is fine. I have no problem with that…read more Trying to create a patient portal is another matter. I have tried for days, been on hold for over an hour, and resubmitted the required information too many times to count. Their portal sign up system is malfunctioning. I just had to share my frustration and hope that your experience is better than mine.