I'm a prospective client, and my husband and I are seeking new insurance for our auto and home. A…read morefew weeks ago, when I called, Victor, one of their agents, took the time to meet with us and gather our information to provide us with quotes. Victor is the sole reason I'm giving this company any stars in my review. I'm also a local business owner in the Taylorsville area. When I asked Victor if he could arrange a meeting with the owner to learn more about the business, he agreed. A week later, I received an email from Victor informing me that Lance, the owner, was too busy to meet with me. Determined to get to know the business, I decided to walk in and introduce myself. To my surprise, Lance agreed to meet with me and scheduled a time for me to come in and discuss it. When I arrived at the scheduled time, Lance came out and requested a rescheduling. I agreed, and a few days later, I attended the rescheduled appointment. However, Lance made me wait for 20 minutes before finally coming out and dismissing me, stating that I wasn't worth his time. He even invited another man into his office, who had just arrived, while he blew our scheduled appointment off. While I appreciate the positive aspects of their business in the Taylorsville area, particularly the efforts of some of their agents, I believe they should address the treatment of the female business owner.

Very disappointed with this insurance company. Rates constantly change without clear explanation,…read morecommunication is poor, and you never really know what you're being charged for. After years of being a customer, I've seen mistake after mistake and very little accountability. If you value transparency and consistency, I'd recommend looking elsewhere.

Halle Hancock helped get a new auto and umbrella policy. She was thorough and quick in getting…read moreanswers to my questions and ensuring I had the proper level of insurance. I highly recommend working with her! Steve B

Arden was extremely helpful and friendly in assisting me with my claim. I appreciated her prompt…read moreresponse.

We went through Allstate for about 6 years and thought we were getting a decent price on our auto…read moreand home insurance. That was until we got a quote from Majda's touch insurance. We immediately switched and saved over $1,000 per year. Majda is great to work with, she is always available, prompt and professional, kind and honest, very knowledgeable and helpful while attending to our insurance needs. I definitely recommend Majda to anyone I know looking for insurance and will continue to do so. A+

I recently purchased an Infiniti G35 coupe, and was searching for decent rates for this sport car…read more Every broker and insurance kept giving me similar rates until I came across this gem of a company. Not only did Majda provide a personalized and empathic approach but she also took the time to listen to my needs. She presented me my options transparently and explained in detail the different coverages and their pros and cons. I didn't feel pressure nor did I feel rushed. She guided me and advised me based on my needs. I'd recommend anyone to Majda if you wanna save the most money and also get educated about your insurance coverage. THANK YOU SO MUCH MAJDA!

I had my car broken into. The window was smashed and some personal property stolen. I was so…read moredismayed to learn the replacement window was $226, my deductible $250, and my auto insurance (with another carrier) would not cover the personal property. To the rescue, Ken Garff Downtown Insurance. I have a renter's policy there. A fair price for my stolen property was deposited into my bank in a matter of hours.

I got the best price in Allstate after enquiring about 5-6 other companies. Staff if polite and…read morevery supportive. They explain you everything in detail before you take the insurance and help you paying lowest possible rates. Thanks team and I will recommend to others as well.

TEN STATS PLUS TO ALBERTO @ AMERICA FAMILY INSURANCE!! ALBERTO SUPERSEDE OUR EXPECTACION!!…read moreExcellent Coustomer Service & Amazing Communication Skills!! The moment you arrive and talk to him make you feel in a familiar environment!! Every six months review our policy and let us know what is the best interest for me and my family. He listen to us and We do listen to him. THIS WORLD when we live is in a better place because there are AMAZING PEOPLE LIKE ALBERTO AND HIS OFFICE TEAM!! ONLY GOOD VIBES HERE!! Thank you American Family Insurance" :) :) :) :) :) :) :) :) :) :)

We have been using Alberto as our agent for just over a year and a half. He has been incredibly…read moreresponsive and helpful with any questions and issues that we have had. Can't recommend him enough!!

Love love love their attitude and always willing to help. I've used them for 15 years. Wayne is my…read moreagent and is incredibly knowledgeable and helpful with everything.

Karen Ramos is my agent ! I have my home and 3 autos insured with her …read more I love that she's very detailed with explaining the coverages and gives me scenarios of where they would be beneficial to me . She's always at reach when I have insurance questions ! Been a customer for about 5 years now ! And I have never felt pressured to buy any coverage I didn't want or need !

Amy Owens is a stand out insurance agancy. Always friendly and convenient. She makes auto and home…read moreinsurance very easy. I recommend and stand by this insurance agency.

Amy Owens has to be the most "chill" insurance agent I have ever met. Few things seem to bother her…read moreas she is truly "the calm during the storm." We have worked with Amy on many occasions on disaster claims and despite the occasional mess that disaster recovery entails, we have always worked through it in a professional and friendly manner. Kelsea, her office manager is simply a joy to be around and always has a huge smile. We love working with these bright and energetic people!

I had the pleasure to work with kish he was very knowledgeable and professional when dealing with…read morehim he was even polite and courteous 100%recomend kish and BTC insurance.....I don't see how kish has bad reviews I watched as he dealt with 2 other perspective clients and he was professional and courteous and answered all their questions in a polite and respectful manner as he did with me ........I think any bad reviews for kish are egregious and lies ...as my experience was pleasant and very helpful !!!!

Kish North is not professional and not worth doing business with. I recommend avoiding this…read morebusiness.

Expensive insurance I don't recommend this place every time your insurance renewal go more and more…read morein a higher price

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Taylorsville, UT area since 2019, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

Jon is a great guy who really takes care of his clients! He'll bend over backwards for you.read more

I have used this office for two years now and in the last few months it's taken several emails to…read moreeven get one response. This latest email for a car insurance quote has gone unanswered for over a week. Highly disappointed