We love Paul and his staff. They have gone over and beyond to help us with our insurance needs.read more

I've been with Paul for at least 7 or 8 years now and I've always been very pleased. I had to…read morechange my agent when I moved out of state a few years back and I realized what a huge difference it makes when you have someone like Paul and Shannon working with you. When I moved back they were one of the first calls I made. I'm a lifer!

Terrible customer service. The girl who answered the phone was very rude, condescending, and would…read morenever call me back. Had multiple issues with this State Farm messing up our billing , and with us being overcharged. And lastly, they messed up my life insurance that my now agents are trying to handle. To be honest, after my experience here, I think I'll terminate all of my State Farm policies. This is getting ridiculous. I was a customer for 5+ years, and this makes me not trust the company at all if I ever were to have an accident.

I was in an accident and have never had to use my insurance before. I really didn't know how the…read moreprocess worked and I was out of the state with my kids when I was involved in a head on collision. Both Troy Martinez and McKinzi were very helpful. I called them several times during the process and they always answered and gave me very helpful answers. Troy even answered my call during the weekend and I was pretty sure he was at a kids basketball game. I would recommend him to family and friends. Thanks guys!

great, agency and great prices. they have been great to work with. I have been insured for 3 yearsread more

Worst customer service EVER! After I cancelled my policy Daniel still charged me over $300. I…read morecalled his office MULTIPLE times, left messages with his assistant and he wouldn't call back. I called the 800 number and they said they could see my policy was cancelled and that I was still being charged but there was nothing they could do and I needed to contact my agent. I ended up sending Daniel a message telling him my next step was to file a police report, he text me back saying he had cancelled my policy and no charges were taken out and again he won't answer my calls or txts. DO NOT GET INSURANCE THROUGH HIM!!

Errol was wonderful! He took the time to listen to my concerns and didn't care that I had so many…read morequestions! He was so patient and found the best policy for my budget.

Will not take care of you if a underwriting company is wrong. I called and talk to the owner…read morepersonally to make sure that we didn't get over billed and he said he would take care of it and if we had any problems to call back and talk to him directly so a month later there's a problem and I called to get resolution and can't talk to him and they're saying we owe the money anyways so don't go through them they won't back you up they are just in it for the money they don't care about relationships

AVOID AT ALL COSTS! GO DIRECTLY TO ANYONE ELSE!…read more For several years, I was a client of this insurance "agency," and throughout that time, I was repeatedly lied to and scammed. I am reporting this company to the Utah Insurance Department and any other relevant regulatory bodies where they are listed. I was initially introduced to this agency by my ex-spouse, who already had a policy, and we combined our policies after getting married. For years after our divorce, I was falsely told that it was legally required to carry motorcycle insurance on an inoperable bike. Despite repeatedly arguing that insurance was unnecessary since the vehicle could not be driven--and even threatening to switch to a competitor--they refused to cancel the policy. I ended up paying for this unnecessary policy for six years. No such law exists. I have receipts documenting every conversation, which I am submitting with my formal complaints to the state. Additionally, I inquired whether I could obtain a direct policy with Progressive without going through an intermediary "agent." I was explicitly told this was not possible and that all policies must go through an agency. This was another blatant lie, which I discovered when I contacted Progressive directly to update my address and policy. Since moving to another state, I have learned that everything I was charged for and told up to this point was false. DO NOT, under any circumstances, do business with these crooks.

Really good experience with Andy. Very knowledgeable and helpful. I did a car and home bundle and…read moreended up saving money and getting extra coverage. Andy walked me thru the policies and explained each step clearly. Super helpful!

Johnny is the most personable insurance agent I've ever had the pleasure of working with. Thank you…read moreJohnny for always being responsive in literally minutes! Go with these guys they take care of you and your business if you got one!

Johnny was very patient and give us the best price on our auto and home insurance. He Thoroughly…read moreexplains everything. Thank you all for helping us save a tons of money. We will surely refer this team to our friends and relatives.

Run! Find a different insurance agency! Was mis-quoted by Inside Insurance / Jeff, which resulted…read morein a substantially higher premium after I purchased my vehicle. This is the only thing I need an insurance agent for! And you couldn't even get that right and now I have to deal with your incompetence. I never write reviews but this is my only recourse now thanks to this company.

Matthias helped me find the best value for my money and made sure that I had the protection that I…read moredidn't know that that I needed. I'm very grateful for that! Thank you!

Love love love their attitude and always willing to help. I've used them for 15 years. Wayne is my…read moreagent and is incredibly knowledgeable and helpful with everything.

Karen Ramos is my agent ! I have my home and 3 autos insured with her …read more I love that she's very detailed with explaining the coverages and gives me scenarios of where they would be beneficial to me . She's always at reach when I have insurance questions ! Been a customer for about 5 years now ! And I have never felt pressured to buy any coverage I didn't want or need !