Absolutely incredible customer service. We have gotten several shirts designed here for intramural…read moreteams/ family reunions/ student council campaigning/ etc and have never been disappointed. This trip we were getting shirts for a social event. Due to a miscommunication (just as much my fault as theirs) the shirts were short sleeved instead of long. Most places would care less and insist you pay up and take the shirts that were already printed, however Tom was determined to 'make it right' and totally took care of the situation. We got our full order of over 50 shirts less than 24 hours after finding the issue and they are awesome. I love this place.... Not to mention their designers are the best (shoutout, Randy)!

I hated dealing with Randy. He really seems to be unhappy with his job. If you are going to go with…read morethis company make sure you get EVERYTHING in writing. I asked for Vegas gold in 2 different emails and the writing is yellow on the shirts. I do not like them but Randy seemed to not care very much. First and last time dealing with his company. Customer service is key in any role and his was piss poor.

Initially Yours Monogramming was quick, and efficient, and the final product was perfect. My 16…read moreyear old daughter wanted her initials monogrammed on her backpack. It turned out beautifully! They said it would be 2 1/2 weeks, but it was completed in 1 week.

As small businesses go, Initially Yours is one of the very best!…read more The owner is kind and professional, and she makes an effort to connect with everyone who walks in her door when she's not busy carefully completing orders in the back. The employees are welcoming and knowledgeable, and take the time to help you find what you need. It is a go-to destination for personalized gifts, or grab and go gifts and the prices cannot be beat. Hurry in this holiday season and check everything off your Christmas list!

They are AMAZING!!! Can't recommend Needle Magic enough, they executed my design perfectly!!read more

I have been purchasing shirts and caps for my radio club for many years--always helpful and fast…read moreservice.

My job uses PuckettPro whenever we have to get t-shirts made for events. We usually order in large…read morequantities so the prices are very reasonable. Turnaround time, to get a quote, proof, and the final item or items is pretty quick. Great customer service, even through email. The store is small and located off a roundabout down the street from TCU, so not hard to get to or too hard to find if needing to stop by in person. Store is to the left of the Three clothing boutique. The owner and his wife run the shop. Good people and high quality work!

Sam always is very helpful and pays attention to detail. He…read moredoes quality work. Always happy with the service and end results.

Great place and the guy that works there is very knowledgeable, helpful and friendly.read more

The service was 10/10! Quick & easy! No limit to their work!! which is amazing when one it's a last…read moreminute design! Chaotic Designs for the win!

I have to agree to the other reviews on here that Sarah is by far the best custom design individual…read more/ owner you will ever meet in this world! I love how cute her store is! She never fails me when it comes to custom designs t-shirts for my family events! She made these designs thus far. She has a creative mind at heart and does the best for last minute requests. I promise you will fall in love with her work. She earned a long time customer for life right here! Sarah is also very genuine and the sweetest person you will ever meet. She makes you feel super welcome and comfortable! We love Sarah!

Today, I had a wonderful experience; I dyed yarn in their shop! It was an awesome class and…read morelearned so very much. Hunter is a very patient and considerate teacher. Value of the class is so worth the experience of dying yarn for the first time. They will finalize the yarn for me and I can pick it up next week! Here is hoping to attend another class! Amy is always a wonder of information. Thank you both! - kae

Love stopping by this local yarn shop! Everyone is so nice and helpful and there's a great…read moreselection of products. My go to yarn shop for all of my projects!

I had two bath towels monogrammed and I'm very happy with the product. They turned out beautifully…read more It was $10 for each towel. I was told it would be about a week and a half on the order and I had to call after 2 and a half weeks when I hadn't heard anything (they were ready). Better communication would be great but overall I had a pleasant experience.

First of all, when I went in, they were pretty short and not very welcoming. I felt like I was in…read morethe way and I was the only person there. I was treated much nicer and kinder at another company I've used before. So, I needed FOUR letters in black thread done. The company I mentioned I used before that I took it to finished 8 names in three hours and I picked it up on the same day. THAT company even spelled a word wrong (my handwriting sucks) and fixed it on the spot. I wish I had gone back to them.... That company was too far for me this time, so I picked THIS place instead. I should have made the drive. It was 11 days after I took my blanket in. Yes, they say it "might take 5-7 business days" but it was literally FOUR LETTERS. Ridiculous! I'd expect this long of a wait on a larger project or something more difficult than a Times new romans four letter word .... I also had to contact them TWICE before I ever got a response from someone for an update. In a world where there are many options for embroidery and other places can do it cheaper and quicker, this company needs to step it up. 3 stars for turn around time, communication, and friendliness. Can't say anything about quality because it was four letters in black thread - Not hard.