I have been seeing Dr. Masri, for 2 yrs. He is wonderful he is very caring and he is an excellent…read morephysician. He is one of the BEST Rheumatoid DR. in Henrico. I feel blessed to have chosen him to care for me. Becky, his nurse is also a delight. He is 100% the BEST!!! He answers any questions and concerns. Dr. M will also check his schedule making room according to your situation. Seeing you are properly cared for if you have issues. He rates100% Do not hesitate to make an appointment you will feel so much better after he treats your illness. Thank you Dr. K. Masri

Dr spring is wonderful!!!! Great manner , takes time to listen. Very thorough, professional and…read morefriendly

Dr. Spring is an excellent doctor. She sent me for a lung CT scan a few months ago because of the…read moreway my fingers and nails appeared. A lung nodule was discovered. Big surprise for me! Hopefully, it's benign. Will probably have to have another scan or two in a couple months to see if it has grown or not. Thank goodness Dr. Spring wanted to look into things further! My pulmonologist will take it from here, but I will stay Dr. Spring's patient for my fibromyalgia, osteoarthritis, and Raynaud's. She has a lovely personality, a caring way about her, and I don't feel rushed. She's very thorough, explains things clearly, and answers my questions . That means an awful lot to me. I recommend Dr. Spring highly. Sue M.

With great difficulty got appointment in 3 months and expedited to 1 month with help of my…read morephysician. I understand the demand of Rheumatologist, however at least after getting the appointment expected the service to be better despite the high copay. Staff wasn't courteous at all, and the nurse was lazy enough to get my information and even took my height 2 inches less which I didn't bother to highlight then. After all this, almost after 20 minute wait, I got to see the doctor who is in real rush. He looked at me as if I have complaint board hanging on me. My physician suggestion was recommended back. The only thing I got back is the prescription. Overall not a great experience and wouldn't want to visit again.

Dr. Carleton was highly dismissive. As a 45 year old woman with a long family history of arthritis,…read moremy PCP and I thought seeing a rheumatologist would be the next step for my increasing pain and mobility issues. He spent no more than 5-10 minutes with me, did not even review all the X-rays/dr notes I brought in and said he could do nothing since it did not present as rheumatoid arthritis. My out of pocket was almost $500 to see him and get X-rays he ordered that I have never even seen or been called back to discuss the results. When I called his nurse to discuss, she's was just as dismissive as him. Their bedside manner and compassion is nonexistent. Do not see him. Go elsewhere.

I have been seeing this doctor for about 2 years now and agree with the previous post about his…read morebedside manner. The lady at the front desk is rude. The ladies at the back desk aren't much better. His gal that does lab work can never hit a vein. And the gals doing the infusions are cheerful. Other than that, this Doc is just in it for the money. It's not at all about serving the public. I'm told he's the best in town-is this true?

Staff was LOVELY. Cannot say the same for the doctor, absolutely insane behavior from a person with…read morea medical degree. Touched my hand and shoulders and immediately determined that I don't have a disorder that can be genetically tested. The disgusted attitude after learning I had hysterectomy just about ruined the whole appointment. Did not take a single concern seriously. Again staff was wonderful love the two nurses who took my blood but thay doctor had me in near tears. Distasteful.

If I could give a negative 5 stars I would. Came to Dr. Sarebahi for a second opinion after…read morespinning my wheels with another rheumatologist. Have multiple diagnosed symptoms in my chart with tests and imaging proving that the issues are there. Dr. Sarebahi did not care to listen. Not only did she cut me off multiple times, but she told me I was lying about my own symptoms and trying to "fit a narrative" when all I want is to find out what is going on with me to be able to get treatment. She implied I was making up diagnoses that were in my medical records she was actively looking through as they had been diagnosed by my PCP. She then told me I was lying about side affects for medications when they are listed as the most common side affects for the medication to the point the medication comes with a warning pamphlet about them. I have never been so disrespected by a doctor in my life. It is clear that Dr. Sarebahi does not care about her patients if they don't fit her narrative of what's going on.

I was under the care of Dr. Brodeur for over a year for Gout as he came highly recommended as the…read more"Gout Whisperer". Unfortunately, in my case he never was able to control my constant gout relapses by just slightly increasing the dose of Allopurinol from 100mg to 300mg and to take Colchicine as needed. Recently I had yet another attack as shown in photo and I called Dr. Brodeur's office several times beginning on a Monday with no response until Friday five days later from a nurse who admittedly confessed it was her fault not returning my call as they were busy. Although she admitted her neglect, she didn't apologize and was quite rude. My response matched her rudeness as she was unconcerning and unsympathetic about my pain. Surprisingly Dr. Brodeur called me two days later on Sunday Jan 26th at 8;20 a.m. Our call was lengthy, but he didn't offer any relief except advising me to continue taking my medicine which includes the Colchicine as needed and to call back if I needed anything. On Feb 6th my already painful swollen gout had flared even worse (see photo) so I called his office for advice and as the Colchicine I was prescribed by my PCP doctor was expired, I asked if Brodeur could prescribed as he told me to take as needed. The nurse informed me that she talked with Dr. Brodeur about my condition and that he stated that since I was rude to his nurse 2 weeks prior, that he would not be issuing me an order of Colchicine! So the doctor is making me suffer because I had a personal problem with one of his office staff . Note that the doctor didn't mention anything about this staff incident to me when we spoke on Sunday the 26th. I did like Dr. Brodeur personally and we got along swell, but he probably should have simply asked me about the incident to clear the air instead of refusing me medical care.

I am so grateful to have found Arthritis Specialists and specifically Dr. Lindsay Holtz…read more Rheumatologists are notoriously difficult to get an appointment with and practice with a specialized skill set that is dependent on interpretation of data--it feels like medical sleuthing. This is entirely dependent on listening to the patient and piecing together numerous clues. Dr. Holtz takes time with her patients, is empathetic and knowledgeable, and is really personable. The whole office is lovely, from reception to lab work. The staff is friendly and helpful. The phlebotomist I saw is a pro--painless and efficient blood draw. Intake paperwork is sent in advance, and getting set up with their office is easy and thorough. Easy processing of insurance as well. Just a great overall experience.

My family loves West End Pediatrics. I definitely shopped around pediatricians when my daughter…read morewas born and we even started in a different practice. We finally found the place for us at West End Pediatrics. Dr. Iwashyna is both of our daughter's doctor and is AMAZING! He's helped us through some difficult times as well as just the kids regular sicknesses. He always remains calm and helpful and supportive. He even has a great sense of humor which works for our family! We see the other doctors in the practice if ours isn't available and have no complaints. MY girls love the new fish tank addition to the waiting room!

Easy to make an appointment, excellent care from the physicians, thank you West End Pediatrics for…read morehelping to take care of our little one from the time he was just a few days old through to the present when he's now two and a half!