The staff here are probably the most honest people you'll find in this type of field in this area.. literally I went to two different places for my check engine light. The Lexus crown dealership which told me that I needed a whole new transmission, or get a reseal done on it because there was a "leak". I paid 1,000. The engine light remained and they told me to come back to get my transmission replaced for 5000~ The second place I went to was for a second opinion. I paid 200~ just so they could tell me what was wrong. They informed me that there was a situation with my solenoid in my transmission and that it would be 800 to get it done... that or I get my transmission replaced for 4000~ I felt that I was getting jipped and didn't do any of those options, and so as my final try, I went to get a third opinion here. Philip was the one that spoke me and told me he would run a check up on the car an diagnose for free. Fernando was the one to check up on my car and he did great there was actually really nothing wrong with my transmission as nothing came up. So, the owner and Philip let me go free of charge because they didn't want to charge me for something that wasn't needed which wow, obviously not so many people like that out there anymore. When they could've easily taken advantage of me for I am a young female ( shouldn't have to do with anything but unfortunately with our society young females do tend to get jipped at car places and any auto repair). Very honest work And just disregard that one review with one star and the owner that calls out "little girls" because the owner has since changed and was personally very honest with me and my car issues! :) read more

Went in here to get service done on my car. Mike Fuller is gone new guy is not very good at job. He was rude and not real people person. Screwed up running my card, it declined and it was his fault. This used to be my go to place when car had issues. Time to find a new place. Won't be back here anytime soon. Now this one is as bad as Rancho Cucamonga & Upland locations. read more

Ruben was really nice and helpful, I called before arriving and they offered to diagnose my car for free. They were waiting for me and assisted as soon as I got there. He was very honest and upfront with the pricing for my specific issue. I did not end up getting my car repaired because the general cost is higher than what my car is worth so, but if I have other issues I will definitely come back here read more

The new manager Ruben is great. I had a serious vehicle emergency. Him and his team were able to fit me in. And, I was able to get my car back faster than expected. This is my second time coming here. I definitely recommend their services. My car is driving so much better now. read more

Just left this location, & thank you so so so much to Mike & every one else that put a hand on my car! They are the best! Mike took the time to make sure I understood what was wrong, the timing (how many miles for service) in which I should come back. THIS is how you run a business. I will forever come back here & refer friends. 10 star's if I could. THANK YOU! read more

They great work and very professional! Mike the manager was A-#1. Very knowledgeable and years in the industry! read more

Terrible business. Phillip is rude and has no idea what customer service is. Your car will be in this shop for MONTHS with no updates, endless bills and STILL NOT REPAIRED. read more

AAMCO Transmissions - Auto Repair Near Me - Fontana, California

Disappointed to say the least. These guys had my truck for almost a month. The manager in the office sounds like he's helping you out, but really just a bullshit talker. Charged me over $700 for a job that should have been about $500. Fuck this place read more

I'm not one to write bad reviews, but I went in with one problem and came out with more. I had two CV axles supposedly replaced. I say supposedly because the passenger side CV axle looks like it was never touched. Anywho, all in all a pully adjustment and two axles cost me over $1,000. There was a coupon online for 10% off that I showed to philip. He had the audacity to tell me that that would only knock off $10. What do you think I am, stupid? So when I got the car back, not only did I get it back with a missing nut for my tire, but that wheel stud where the missing nut was, was completely stripped. On top of that, there was another cross threaded wheel nut on that same tire. I know because I was so frustrated with their service I had my wheel stud replaced elsewhere. Another thing I've noticed, as I'm driving I now have a vibration coming from my driver side tire. That was never there before. You can feel it on takeoff and when I go to break, the car shakes pretty violently. I definitely would not recommend coming here, but that's just my personal opinion and experience with this location. The outcome of the performance of my car has been so frustrating that I don't even want to go back to them to " fix it ". Oh and by the way, I purposely left a few bucks in my cup holder to see what kind of people I'm dealing with at this location. Needless to say, those dollars were gone. Do yourself a favor and don't come here! read more

Edgar the mechanic should not be taking care of customers. The customer service is horrible. They left my hood open on a windy day in Fontana. The wind tore my hood off and the manger at the time told me he didn't have to tell me he could've just fixed it. But he was nice enough to. What a piece of work. $4000 and a year later. The transmission is slipping, again. Stay away! They even forgot to realign my wheels after disconnecting the axle to install new transmission. read more

All the guys here are amazing!!! I had an issue getting my oil filter off my car it was stuck ( my sons were going to charge my oil at home) and I drove here because it was close and had good reviews. The manager said yes come on in my guys will help you!! They saved my life if I ever need anything done on my car I'm definitely coming here! Thank you read more

AAMCO in Fontana is the BEST! We received excellent customer service from Phillip and the Manager Michael Huang. They made us feel as though we were their only customers. Our Lexus engine light was on and they diagnosed the situation immediately. They were extremely knowledgeable & professional. We give AAMCO in Fontana all 10+'s and we will also give them a fabulous GOOGLE review. Excellent Customer Service like this needs to be acknowledged. Thank you, DebraJoy and Richard Greenburg read more

2011 Honda Pilot wouldn't start, brought it here previously, Edwin the technician and Philip the manager were very helpful. Explained the problem to me clearly and handled the alternator replacement efficiently. They went above and beyond for me and I was pleased with their customer service and work. Good shop, highly recommend. read more

AAMCO Transmissions - Towing my vehicle to the shop, they fixed the problem and my car runs and sounds great. - Auto Repair Near Me - Fontana, California

If I could I would give this place no stars at all I would. My aunt took her car here about two months ago and still does not have her car fixed. She got it back and had to take it back the next day. Now Philip the manager is avoiding her. He won't answer her calls or emails. He's rude af as well. read more

My aunt took her car here TWO MONTHS AGO to get her transmission fixed. Not only does the owner, Phillip, avoid her phone calls and emails but when he (rarely) does answer he is disgustingly rude and unprofessional. this is the last place you should take your car unless you have extra money to go buy a new one. absolutely terrible. read more

I didn't appreciate how the office man hanged on me after i asked them what's happened with my windows open down and the one rear window on right side and not go up fully. I believe the worker opens all windows. They not suppose touch anything in my car or open windows. They won't to fix or cover huh. What is not good business and not being honest! They are good mechanic and not honest with clients. Smh! read more

took my car in for diagnostic , hoping not to get $lammed at the register . fortunately the customer service guy there Phillip , helped us out and , just need some oil in transmission , he was honest and filled the transmission and checked thoroughly. he called me and i was happy with there work. thank you AAMCO read more

Took my car in 1 1/2 years ago to get a rebuilt transmission put in, car is running great still. I searched other transmission shops before taking to AAMCO they were not able to do it that I would have to take it to the dealer ship I was trying to avoid that. I was losing hope before I took it to AAMCO Phillip knows what he is talking about when it comes to Transmissions he explained to me all questions I had. I trust him, and that means a lot to me. Thank you Phillip you are Great! read more

Paid for a rebuilt transmission and got taken. Returned my car 7 times for leaks, warning lights, etc. They finally exchanged one rebuilt for another. 3200 miles later the tranny leaked and has a shutter shift at 62 mph. What a joke read more

My check engine light was on and I called to see if they can do a diagnosis. When I show up I was greeted by my name that was a nice touch for customer service, Donnell hooked up my car and what do you know? Everything comes back fine. Donnell says it could be the lights that are burnt out he checked the brake lights first and low and behold one was burnt out. I go inside to pay and the guy at the front desk sorry I don't remember your name asked Donnell about the codes and Donnell said everything was clear and he said no charge. I am shocked as I had no issue paying for the service they provided which was seeing if there was something wrong with my car. He turned to the owner and he said no charge, I thanked them more than a few times. So now I am off to get my light replaced. read more

This is the worst place I went to fix my car. On day 1st I called and was told to bring ( drop) car so I did. After 6 hr I called to check, my car was not even touched and I took my car home. On day 2nd I took my car again and I was told car's problem will be fixed but it became worse they charge me for making my car worse. Now I can not drive my car. Unprofessional mechanics and the guy at counter. read more

My husband's car completely died and when Aamco had the car towed to them for a reasonable price within 15 minutes of me calling. Phillip was professional and most importantly HONEST and TRUSTWORTHY. The prices quoted were entirely fair and Phillip went out of his way to help. Ultimately, the car was covered under warranty by the dealership for repairs but if we ever need work done outside of that we're bringing our vehicles here. read more

So I thought I'd give a update to help out anyone who is this thinking about bringing their vehicle here.... So if you've read my previous post I stated that this shit hole for a repair shop got almost $3,000 from me and my warranty I noted that I still could not drive the car and I expressed how dangerous it was when I did drive the car... we'll as you all can see the owner responded and blamed my warranty for a "bad engine" but if the engine was bad why did you put it in my car ?? anyways my car is now at kia BECAUSE IT IS A KIA ( you'll understand shortly why that is in cap)... after running a diagnostic Kia is able to see these assholes put a HONDA engine in my car.... I will def Be seeing these gentleman in court ESPECIALLY Mr Phillip for faking.. and to think he's the one that asked me to leave a review so thank you sir because people need to know the fraud business you guys are running taking people money and disregarding the safety of others I could've lost my life or my mom and brother could've been seriously injured and when I expressed that to you all y'all played stupid... or maybe y'all are dumb anyways see you soon read more

Let me start off by saying this is the worst the worst experience that I have had with with any automotive company or mechanical repairs. I brought in my vehicle to this location aamco in Fontana on arrow for transmission repair I was assisted by Philip Robinson which is the service writer and manager of the facility. At the time he seemed like a caring person that was concerned about your vehicle And not to worry we will take care of it Within 3 to 10 days By their motto. Well let me just say it did not work out that way After 2 weeks Of me calling checking on the status of my vehicle they kept telling me they could not find the parts And kept giving me broken promises on when my vehicle would be ready So now a month later I get a call that my car is ready I pay my fees of $4,600 and take my car home after 2 hours of driving my check engine light comes on comes on and the same problems problems are happening For what I originally took my vehicle in for, So I take it back And for a another month I kept getting the run around Stating that they're working on it, Not answering my phone calls because they have caller ID and they see that I am calling to find out information on my vehicle, stating that Philip has gone home cause he wasn't feeling well, So I did a surprise visits to see what Was the status on my car Philip was at work And stating he has covid Delta So at this point he should not have been at work at all. Saying that it is An electrical problem Saying that now my CPU is burned out when I took in the car with a working CPU Now it's burnt out when they try to Fix electrical issues. So now after a total of 2 months and $1000 more for a cpu that all of a sudden went bad in their care. I go to sign paperwork and pay and this guy has covid so I did not want to touch anything that he touched Now he becomes unhinged calling his general manager Telling him that he needs to deal with me Before he kills me And making fake claims that he is highway patrol fake badge slamming it on the desk as hard as he can. This place is very unprofessional the service writer/manager Philip Robinson is extremely unprofessional you don't treat your customers that way by cursing at them giving them, broken promises, keeping your car for 2 months because you don't know how to fix it, Not answering phone calls during business hours because they have caller ID and they know you're calling, Becoming unhinged when I advised him that I am not touching paperwork or the pen that that he touched because he claims he has covid and not wearing gloves to protect the customers, Then gets upset because I did not want to sign paperwork with him touching everything including the pen, And then makes criminal threats To his general manager mike stating that "he needs to handle me before I kill him" with another employee there to witness what he said when confronted about about it he reaches in his bag To pull out a badge that looks fake to me And even if it is real by law if your not employed by them anymore you CAN NOT go around flashing a badge. So slams it down on the counter as hard as he can And starts cursing And claiming that he is highway patrol And Make fake calls to the highway patrol to send a unit When you can clearly hear that it was a scanner that he was talking to that didn't answer back to him Trying to use it as a Atimidation factor To write me tickets for modifications to my car in which I did not have any modification, my car is stock thinking I was going to be scared. Ive read other post and he's acted the same way. So again here you have a service writer/manager that is very unprofessional stating that he is going to kill someone To his general manager because I did not want to touch the pen that he was using because because hes claiming he has covid and not wearing glover and also Impersonating an officer, Manager Making broken promises And when you confront him on it he hangs up on you. This is unacceptable something needs to be done about this person Philip Robinson because there was a criminal threat and I have proof of it. read more

Called the shop to make an appointment for my check engine light. The owner Randall let me know to come in anytime today and they would get me checked out and diagnosed for free. I mentioned to him I had a car through Fair which pays for my service. He then refused to take my vehicle saying it was to difficult for him to bill them. I've had no issues at all with my services being performed anywhere else including pep boys. Also the diagnosis was free so I am extremely confused how he would have a issue billing for that. Very rude and unprofessional. The issue here is actually that they don't want to work on fleet vehicles since they get the minimum amount of profit and can't run up the prices like they do on regular customers. Next time be honest Randall! Maybe your company shouldn't service fleet vehicles if you can't afford the work. read more

I have a 2012 Ford Mustang, six speed manual. I was having some fun one day and ended up messing up my clutch and fly wheel. Phillip helped me out by walking me through every step that i needed and found me an amazing deal on parts. Was also in a bind for money and was able to get approval for their credit card that saved me a bunch! Will definitely have friends and family come here when their transmission needs work. They were fast, helpful, friendly and answered any questions i needed answered. read more

I recently just dropped my first car I bought off here and was in good hands. I'm a college student so finding a trust worthy mechanic that would not try to over charge me and just do what I needed them to do is hard no a days. Phillip took great care of me and my car with no extra unnecessary charges to make repairs expensive. Will be back to get more work done. read more

I needed the control arms replaced and it was done at a great price, fast and so good that I practically don't need an alignment (I will get it done). I had the drivers side control arm replaced at a different shop prior to AAMCO and they left the steering wheel way out of alignment ... It was so bad that the VDC light kept coming on. I also used to take my cars to Sears but since they're shutting down, I'm going to make this shop my "go to" shop from this day forward. Thanks Phillip and your team. read more

This place is horrible! Phillip has been fixing my aunt's car for 2 months now. It hasn't been an easy process and Phillip definitely hasn't made it easier. He ignores my aunt's calls, when he does finally respond he's very rude and unprofessional. He supposedly "fixed" the problem and literally the SAME exact day her car broke down again!!!! THIS PLACE ISN'T EVEN 1 STAR RATED! DO NOT BRING YOUR CAR HERE FOR SERVICE. read more

I took my car there to get second opinion on my car issue it was driving but not driving like it should wasn't shifting correctly I was told by the first mechanic that I had cracked the solenoid for the drive shaft and that was the only problem I told it over to Amco spoke with Philip he said that it would be a free diagnosis on the vehicle he said it to take about 10 days I called the see what's going on with my vehicle he's telling me that the transmission is totaled it's burnt up and that it would cost 4600 to 6500 and for the diagnosis is $1,200 and then sign any documentation on approving any $1,200 or any only paper I signed was a free diagnosis and now he's holding my car hostage read more

Phil and the crew offer old fashioned customer service. They are honest, trustworthy and dependable. They take the time to answer questions and always explain (thoroughly) what the problem is and how they will fix it. I highly recommend this establishment. read more

My sisters cars "check engine" light came on and threw a transmission code. I recommended AAMCO because I did not have time to look at it and I thought it was a trusted name. She went to the AAMCO in Fontana where they said they diagnose the problem for free. She had the car towed to the shop. The next day Phillip called her and said it's more than likely the solenoid and that he'd ordered one from Honda and that it should arrive the same day. Towards the end of the day he called back stating they tested the solenoid and it was in fact the problem. He stated the part was $88 but that he recommended a "transmission service" bringing the total to $450. I asked her to inquire what a "transmission service" entails. Philip replied that it was basically adding fluid back in. She felt taken advantage of and now held hostage despite not approving any work. She asked me to call him. I called and spoke with Phillip. I asked what the "transmission service" included and he could not say so I asked for a breakdown of the bill. He replied that the part was $88 and that he had already discarded the fluid because it was "tarnished" so he'd be charging her $36 for that. He got very defensive and stated that he was now charging 2.7 hours of labor at $110. He said he had recorded her phone conversation and in California only needs verbal agreements to authorize service. When i explained that she hadn't authorized any work from my understanding he got very angry and threaten to leave the car as is. He said i was being recorded also. He changed his story numerous times about whether he had started the work, was in the middle of it or that it was completed and test driven. He raised his voice, loudly talked over me and was very rude. Whenever I tried to say anything he again threatened to stop all work leaving the car immobile. I explained that because I was paying I was just trying to understand the bill. He didn't listen and hung up on me. When I called back he said my sister is a "big girl" and should "learn to do things on her own." He then said I wasn't a customer and wouldn't talk to me and hung up. I hope he does in fact have the conversation recorded and he has my permission to post it. I'd gladly sign a release so others including the AAMCO corporate office could hear it. My sister called back and asked to get her car back and he said she'd have to pay $450 for the work she never authorized. She had no choice but to agree because her car was being held as ransom. Then he said it wouldn't be ready until the next day, despite the fact he said the work was "already done." I even called another AAMCO to get a quote and confirmed the solenoid on her car is external and a fluid change is not required. They took advantage of my sister and attempted to overcharge her and when I inquired he became very unprofessional and hostile. Reading other Yelp reviews it appears he has called other people "little girls," etc. Seems to be a theme. I would not advise going to this location or AAMCO if they allow this of their stores. Expect to be taken advantage of, especially if you're a female. Bait with "free diagnosis", then they start work without authorization and toss your fluid leaving you immobile and held hostage before recommending erroneous service. Question what the "needed service" is and you'll be sorry. Update: Read the owner's response; it doesn't even make sense. This is how he communicated over the phone. Loud, boisterous filibustering and insults won't win you any customer service point, civilized conversations do. read more

Go see Phillip!! honest person and will help you out anyway he can Thank You Joe read more

Giving a proper shot out Phillip. I came in, explained my car issue, I went in depth with my explanation. Phillip listened. Then he said something that surprised me. He said, before I do anything, I want to do a full diagnostic so I can give you an honest answer. I never heard that before. He did the diagnostic and made suggestions. He went to work on my car, now I am rolling good. My wife was disrespected by the last manager so I was sceptical. After the such great service, my wife went to see for herself. Thanks to Phillips integrity, she is going back to AAMCO. Thanks Phillip for the great service. read more

AAMCO Transmissions - Auto Repair Near Me - Fontana, California

This is definitely a very honest and professional shop - I took my sons late model BMW there with what sounded like a trans or flywheel issue. They were the only shop in the area that would even take later model vehicles and I thought I was going to have to take it to a dealer. They spent a fair amount of time inspecting everything, pulling stuff apart and diagnosing the problem. It turned out to be a broken exhaust mount that intermittently rattled. They called me back within 24 hours of dropping it off and told me what the problem was. They didn't charge anything since their diagnosing is no charge. They could have made up any excuse, told me the exhaust also had a problem and billed me for the repair but they didn't. I have no problem taking even the cleanest nicest of vehicles there because of their honesty and the shop is very clean (I am a kind of neat freak). Phillip was great and the tech even took the time to explain to my son and I where the rattle was coming from even referring us to a place that could repair the exhaust. I forget this place is there because it's down on Arrow off the main streets but it's definitely a great place and I will call them first from now on. read more

Phillip and the GM were informative on my issue. I didn't get work done here, but appreciate the free diagnostic and information around my potential issues. read more

My car was not going over 30 miles per hr. Came in to AAMCO in Fontana. Spoke to Philip Robinson. He helped me out. Called Jesse. They were so helpful. Got my car checked. They spoke to me in words that I was able to understand. Very honest in how he explained the pricing. Did not hide anything from me. THANK YOU read more

I very highly recommend this spot great customer service great service go I ask for Phillip friendly fast service !!!

First time coming to aamco with a transmission issue. Phillip was helpful and tells you what you want to hear. Mechanic's are good quality mechanics. I will add an additional review with more detail. I have to come back to this location for a follow up and will complete this review read more

I bought a car from dons auto center three months ago, and it always felt like my car took a long time to accelerate and it kind of slipped. I thought that was normal for a cvt. I took my car to get inspected at a different place and they told me to get a transmission flush and they wanted 300$ for it so I thought hey maybe aamco will do it cheaper. I called them and Philip the manager answered and he told me to bring it in for a free inspection. He was kind and honest told me it was an internal problem. He told me what my next step should be and thankfully the Chevy place is replacing my transmission. I just want to thank Philip for helping me out, wonderful service definitely go here! read more